Brandwave

M&S Bank vs Zopa:Which is more popular?

In September 2026, M&S Bank had more branded searches than Zopa among personal loan lenders in the United Kingdom. M&S Bank had about 35,400 branded searches, while Zopa had 18,400. M&S Bank made up 10.2% of all personal loan lender searches we track, and Zopa accounted for 5.3%. When we asked ChatGPT and Google AI Overviews about personal loan lenders, M&S Bank appeared in three of the five answers and Zopa in one. M&S Bank was mentioned before Zopa in every answer that named either.

Among personal loan lenders in the United Kingdom in September 2026

Who do people search for more?

M&S Bank, about 92% more searches than Zopa

M&S Bank 35.4K searchesZopa 18.4K searches

Who does AI mention more?

M&S Bank, mentioned in 3 of 5 answers, Zopa in 1

M&S Bank in 3 of 5Zopa in 1 of 5

Who does AI recommend more?

M&S Bank, named ahead of Zopa in 3 of 3 answers

M&S Bank first in 3Zopa never first

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Top personal loan lenders in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, M&S Bank was mentioned in three out of five: in one of the three ChatGPT answers and in both Google AI Overviews. Zopa was mentioned in one out of five: not in any of the three ChatGPT answers, but in one of the two Google AI Overviews. M&S Bank was listed before Zopa in every answer that named either.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. M&S Bank1st
  2. First Direct2nd
  3. Nationwide3rd
  4. Santander4th
  5. Tesco Bank5th
  6. HSBC6th
  7. Sainsbury's Bank7th
  8. Lloyds Bank8th
  9. Zopa9th
  10. Novuna–
  11. +5 more

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • M&S Bank3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Santander3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • First Direct3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Tesco Bank2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Nationwide2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Zopa1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • HSBC1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Lloyds Bank1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Sainsbury's Bank1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Novuna0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

+5 more

See every answer about personal loan lenders

5 answers

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 27, 2026.

Is M&S Bank or Zopa more popular in search?

This chart shows how often people search Google for M&S Bank and Zopa by name. Each line represents a brand's share of searches for all 15 personal loan lenders we track, month by month, from searches in United Kingdom.

M&S Bank and Zopa among personal loan lenders in the United Kingdom, by month

Share of searches by month for M&S Bank, Zopa. The figures are in the table below the chart.

View monthly share of searches table
MonthTesco BankNovunaM&S BankNationwideAdmiralZopaSantanderBarclaysHSBCNatWestLloyds BankSainsbury's BankMonzoFirst DirectHalifax
Oct 202534.4%14.6%6.5%5.7%4.8%3.2%5.4%3.8%4.1%4.3%2.2%5.1%2.2%1.1%2.5%
Nov 202532.9%16.6%6.6%5.2%5.4%3.6%5.1%4.1%4.5%4.8%2.1%3.7%2.1%1%2.3%
Dec 202534.6%16.7%6.8%4.8%5.8%3.9%4.6%3.8%4.2%4.3%2.2%2.7%2.2%1.1%2.2%
Jan 202630.8%17.5%7.5%6%6.1%3.4%4.9%3.9%4.4%4.6%2.3%2.9%1.9%1.2%2.7%
Feb 202634.3%16%6.7%5.5%5.6%3.7%5.3%3.7%4%4.2%2.2%3.2%2.1%1.1%2.4%
Mar 202633%18.6%6.5%5.3%5.4%3.6%5.1%3.4%3.9%4.9%2.1%3.1%1.7%1.3%2.3%
Apr 202633.4%17.9%8.1%5.4%5.5%3.7%4.4%3.5%4%4.1%2.1%2.7%1.7%1.1%2.4%
May 202633.6%16.1%8.8%5.6%5.7%3.8%4.5%3.6%3.9%4.2%2.1%2.7%1.8%1.1%2.5%
Jun 202630.6%16.6%9.4%4.9%6.1%4.9%4.7%3.8%4.4%4.5%2.4%2.3%1.9%1.2%2.2%
Jul 202634.1%15.8%8.8%5.4%5.8%4.7%4.6%3.6%3.4%4.3%2.2%2.1%1.8%1.3%2.1%
Aug 202631.3%21.4%8.2%5.2%5.3%5.2%4.1%3.3%3.6%3.3%2.1%2%1.7%1.4%1.8%
Sep 202631.9%18.5%10.2%5.5%5.4%5.3%4.2%3.4%3.4%3.3%2.1%2.1%1.7%1.5%1.5%

How has the M&S Bank and Zopa comparison changed over the last 12 months?

3 findings

How did search popularity change for United Kingdom personal loan lenders in September 2026?

2 changes
  1. In September 2026, M&S Bank gained share of searches among personal loan lenders in the United Kingdom, from 8.2% to 10.2%.

  2. In September 2026, Zopa fell from 5th to 6th among personal loan lenders in the United Kingdom.

How are branded searches counted?

5 search terms

Brandwave collects information about searches that people make online using M&S Bank’s and Zopa’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

M&S Bank

3 branded search terms

  • m&s bank loan
  • m&s loan
  • m&s personal loan

Zopa

2 branded search terms

  • zopa loan
  • zopa personal loan

How the Brand Demand Index is measured

Other head-to-heads among personal loan lenders

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