Brandwave

First Direct vs HSBC:Which is searched more in the United Kingdom?

In September 2026, HSBC had more branded searches than First Direct among banks in the United Kingdom. HSBC had about 723,000 branded searches, while First Direct had 150,000. HSBC made up 7.3% of all bank searches we track, and First Direct accounted for 1.5%.

Share of searches among banks in the United Kingdom in September 2026Is First Direct or HSBC more popular in search?
First Direct1.5%150K searches
vs
HSBC7.3%723K searches

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Is First Direct or HSBC more popular in search?

Compare the high street banks and building societies people in the UK bank with. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

First Direct and HSBC among banks in the United Kingdom, by month

Share of searches by month for HSBC, First Direct. The figures are in the table below the chart.

View monthly share of searches table
MonthLloyds BankSantanderBarclaysNatWestHSBCNationwideHalifaxMonzoFirst DirectTSBStarling BankChase UK
Oct 202533.1%18.4%12.8%13.3%9.5%4%3.9%1.8%1.6%0.97%0.65%0.18%
Nov 202533.6%19.6%13.7%11.5%8.5%4.2%3.6%1.9%1.7%0.85%0.7%0.15%
Dec 202530.5%21.2%12.7%12.2%8.8%5.5%3.8%1.6%1.8%1.1%0.6%0.15%
Jan 202631.4%23%12.8%10.8%7.8%4.8%3.4%2.2%1.9%0.97%0.8%0.22%
Feb 202631.1%22.7%12.7%10.7%7.7%5.9%3.3%2.1%1.9%0.96%0.79%0.22%
Mar 202631%21.1%13.9%11.7%8.5%4.3%3.9%1.9%1.7%1.1%0.71%0.19%
Apr 202630.6%21.5%12%11.5%8.2%6.4%3.9%1.9%1.7%1.3%0.85%0.18%
May 202630.7%22%11.9%10%7.2%8.2%3.8%2%1.8%1.4%0.74%0.19%
Jun 202631.3%21.8%13%12.5%7.4%4.6%3.6%2.1%1.8%0.93%0.76%0.16%
Jul 202632%22.3%13.3%10.4%7.5%4.7%4%2.1%1.9%0.95%0.77%0.2%
Aug 202632.4%21.9%13.5%10.6%7.5%4.8%3.1%2.6%1.6%1.2%0.78%0.16%
Sep 202635.9%20.9%12.8%10.1%7.3%4.5%2.6%2.5%1.5%0.91%0.75%0.14%

How has the First Direct and HSBC comparison changed over the last 12 months?

3 findings
  • HSBC was ahead of First Direct in every measured month of the 12 months ending September 2026.
  • Across the 12 months ending September 2026, First Direct’s share of searches among banks in the United Kingdom moved from 1.6% to 1.5%, and its estimated monthly branded searches moved from 180K to 150K.
  • Across the 12 months ending September 2026, HSBC’s share of searches among banks in the United Kingdom moved from 9.5% to 7.3%, and its estimated monthly branded searches moved from 1.1M to 723K.

How did search popularity change for United Kingdom banks in September 2026?

2 changes
  1. Estimated monthly branded searches for HSBC in the United Kingdom fell 32.7% over 12 measured months, from 1.1M to 723K in September 2026.

  2. Estimated monthly branded searches for First Direct in the United Kingdom fell 16.7% over 12 measured months, from 180K to 150K in September 2026.

How are branded searches counted?

4 search terms

Brandwave collects information about searches that people make online using First Direct’s and HSBC’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

First Direct

2 branded search terms

  • first direct
  • first direct bank

HSBC

2 branded search terms

  • hsbc
  • hsbc uk

How the Brand Demand Index is measured

Other head-to-heads among banks

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