Commusoft vs ServiceM8:Which is more popular?
In September 2026, ServiceM8 had more branded searches than Commusoft among field service software in the United Kingdom. ServiceM8 had about 6,600 branded searches, while Commusoft had 1,900. ServiceM8 made up 9.4% of all field service software searches we track, and Commusoft accounted for 2.7%. When we asked ChatGPT and Google AI Overviews about field service software, ServiceM8 appeared in four of the five answers and Commusoft in three. ServiceM8 was mentioned before Commusoft in every answer that named either.
Who do people search for more?
ServiceM8, about 3 searches for every 1 for Commusoft
Who does AI mention more?
ServiceM8, mentioned in 4 of 5 answers, Commusoft in 3
Who does AI recommend more?
ServiceM8, named ahead of Commusoft in 4 of 4 answers
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Top field service software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, ServiceM8 was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Commusoft was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. ServiceM8 was listed before Commusoft in every answer that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Tradify4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Joblogic4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers- ServiceM84 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Commusoft3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Powered Now3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
BigChange1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Simpro1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about field service software
5 answers
Asked ChatGPT
“What's the best job management software for trades in the UK?”
Asked ChatGPT
“Which field service management software is best for a small UK business?”
Asked ChatGPT
“What software do UK plumbers and electricians use to manage jobs?”
Searched Google, AI Overview
“field service management software”
Searched Google, AI Overview
“job management software”
Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 23, 2026.
Is Commusoft or ServiceM8 more popular in search?
This chart shows how often people search Google for Commusoft and ServiceM8 by name. Each line represents a brand's share of searches for all seven field service software we track, month by month, from searches in United Kingdom.
Share of searches by month for ServiceM8, Commusoft. The figures are in the table below the chart.
View monthly share of searches table
| Month | Tradify | Joblogic | BigChange | ServiceM8 | Simpro | Commusoft | Powered Now |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 29.8% | 24.3% | 19.9% | 10.9% | 8.9% | 3.1% | 3.1% |
| Nov 2025 | 33.7% | 22.5% | 18.4% | 10.1% | 8.2% | 3.5% | 3.5% |
| Dec 2025 | 43.4% | 19.4% | 15.9% | 8.6% | 7% | 3.1% | 2.5% |
| Jan 2026 | 41.8% | 18.6% | 15.3% | 10.2% | 6.8% | 3.7% | 3.7% |
| Feb 2026 | 41.8% | 18.6% | 15.3% | 10.2% | 6.8% | 4.5% | 2.9% |
| Mar 2026 | 39.8% | 17.8% | 17.8% | 9.7% | 7.9% | 3.5% | 3.5% |
| Apr 2026 | 43.2% | 19.3% | 15.8% | 8.6% | 7% | 3% | 3% |
| May 2026 | 42.9% | 19.1% | 15.7% | 8.5% | 7% | 3.8% | 3% |
| Jun 2026 | 42.4% | 18.9% | 15.5% | 10.3% | 6.9% | 3% | 3% |
| Jul 2026 | 47.4% | 17.3% | 14.2% | 9.4% | 6.3% | 2.7% | 2.7% |
| Aug 2026 | 46.1% | 16.8% | 13.8% | 11.2% | 6.1% | 3.2% | 2.7% |
| Sep 2026 | 47.4% | 17.3% | 14.2% | 9.4% | 6.3% | 2.7% | 2.7% |
How has the Commusoft and ServiceM8 comparison changed over the last 12 months?
3 findings
- ServiceM8 was ahead of Commusoft in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Commusoft’s share of searches among field service software in the United Kingdom moved from 3.1% to 2.7%, and its estimated monthly branded searches held steady at 1.9K.
- Across the 12 months ending September 2026, ServiceM8’s share of searches among field service software in the United Kingdom moved from 10.9% to 9.4%, and its estimated monthly branded searches held steady at 6.6K.
How did search popularity change for United Kingdom field service software in September 2026?
2 changes
In September 2026, ServiceM8 lost share of searches among field service software in the United Kingdom, from 11.2% to 9.4%.
In September 2026, Commusoft lost share of searches among field service software in the United Kingdom, from 3.2% to 2.7%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Commusoft’s and ServiceM8’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among field service software
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