BigChange vs Commusoft:Which is more popular?
In September 2026, BigChange had more branded searches than Commusoft among field service software in the United Kingdom. BigChange had about 9,900 branded searches, while Commusoft had 1,900. BigChange made up 14.2% of all field service software searches we track, and Commusoft accounted for 2.7%. When we asked ChatGPT and Google AI Overviews about field service software, Commusoft appeared in three of the five answers and BigChange in one. Commusoft was mentioned before BigChange in three out of four answers that named either.
Who do people search for more?
BigChange, about 5 searches for every 1 for Commusoft
Who does AI mention more?
Commusoft, mentioned in 3 of 5 answers, BigChange in 1
Who does AI recommend more?
Commusoft, named ahead of BigChange in 3 of 4 answers
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Top field service software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Commusoft was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. BigChange was mentioned in one out of five: not in any of the three ChatGPT answers, but in one of the two Google AI Overviews. Commusoft was listed before BigChange in three out of four answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Tradify4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Joblogic4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
ServiceM84 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers- Commusoft3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Powered Now3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers- BigChange1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Simpro1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about field service software
5 answers
Asked ChatGPT
“What's the best job management software for trades in the UK?”
Asked ChatGPT
“Which field service management software is best for a small UK business?”
Asked ChatGPT
“What software do UK plumbers and electricians use to manage jobs?”
Searched Google, AI Overview
“field service management software”
Searched Google, AI Overview
“job management software”
Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 23, 2026.
Is BigChange or Commusoft more popular in search?
This chart shows how often people search Google for BigChange and Commusoft by name. Each line represents a brand's share of searches for all seven field service software we track, month by month, from searches in United Kingdom.
Share of searches by month for BigChange, Commusoft. The figures are in the table below the chart.
View monthly share of searches table
| Month | Tradify | Joblogic | BigChange | ServiceM8 | Simpro | Commusoft | Powered Now |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 29.8% | 24.3% | 19.9% | 10.9% | 8.9% | 3.1% | 3.1% |
| Nov 2025 | 33.7% | 22.5% | 18.4% | 10.1% | 8.2% | 3.5% | 3.5% |
| Dec 2025 | 43.4% | 19.4% | 15.9% | 8.6% | 7% | 3.1% | 2.5% |
| Jan 2026 | 41.8% | 18.6% | 15.3% | 10.2% | 6.8% | 3.7% | 3.7% |
| Feb 2026 | 41.8% | 18.6% | 15.3% | 10.2% | 6.8% | 4.5% | 2.9% |
| Mar 2026 | 39.8% | 17.8% | 17.8% | 9.7% | 7.9% | 3.5% | 3.5% |
| Apr 2026 | 43.2% | 19.3% | 15.8% | 8.6% | 7% | 3% | 3% |
| May 2026 | 42.9% | 19.1% | 15.7% | 8.5% | 7% | 3.8% | 3% |
| Jun 2026 | 42.4% | 18.9% | 15.5% | 10.3% | 6.9% | 3% | 3% |
| Jul 2026 | 47.4% | 17.3% | 14.2% | 9.4% | 6.3% | 2.7% | 2.7% |
| Aug 2026 | 46.1% | 16.8% | 13.8% | 11.2% | 6.1% | 3.2% | 2.7% |
| Sep 2026 | 47.4% | 17.3% | 14.2% | 9.4% | 6.3% | 2.7% | 2.7% |
How has the BigChange and Commusoft comparison changed over the last 12 months?
3 findings
- BigChange was ahead of Commusoft in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, BigChange’s share of searches among field service software in the United Kingdom moved from 19.9% to 14.2%, and its estimated monthly branded searches moved from 12.1K to 9.9K.
- Across the 12 months ending September 2026, Commusoft’s share of searches among field service software in the United Kingdom moved from 3.1% to 2.7%, and its estimated monthly branded searches held steady at 1.9K.
How did search popularity change for United Kingdom field service software in September 2026?
2 changes
In September 2026, Commusoft lost share of searches among field service software in the United Kingdom, from 3.2% to 2.7%.
Estimated monthly branded searches for BigChange in the United Kingdom fell 18.2% over 12 measured months, from 12.1K to 9.9K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using BigChange’s and Commusoft’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among field service software
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