Parcelforce Worldwide vs Royal Mail:Which is more popular?
In September 2026, Royal Mail had more branded searches than Parcelforce Worldwide among parcel delivery services in the United Kingdom. Royal Mail had about 1.2 million branded searches, while Parcelforce Worldwide had 135,000. Royal Mail made up 60.5% of all parcel delivery service searches we track, and Parcelforce Worldwide accounted for 6.7%. When we asked ChatGPT and Google AI Overviews about parcel delivery services, Royal Mail appeared in all five answers and Parcelforce Worldwide in three. Royal Mail was mentioned before Parcelforce Worldwide in every answer.
Who do people search for more?
Royal Mail, about 9 searches for every 1 for Parcelforce Worldwide
Who does AI mention more?
Royal Mail, mentioned in every answer we collected
Who does AI recommend more?
Royal Mail, named ahead of Parcelforce Worldwide in every answer
Follow Parcelforce Worldwide vs Royal Mail and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Top parcel delivery services in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Royal Mail appeared in all five answers. Parcelforce Worldwide was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Royal Mail was listed before Parcelforce Worldwide in every answer.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
- Royal Mail1st
Evri2nd
DPD2nd- Parcelforce Worldwide4th
Yodel–
TNT–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Royal Mail5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- DPD5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Evri4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Parcelforce Worldwide3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Yodel0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- TNT0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about parcel delivery services
5 answers
Asked ChatGPT
“Which parcel delivery service should I use in the UK?”
Asked ChatGPT
“What are the best parcel delivery services in the UK?”
Asked ChatGPT
“What's the best parcel delivery service in the UK for a parcel sent quickly?”
Searched Google, AI Overview
“parcel delivery uk”
Searched Google, AI Overview
“cheap parcel delivery uk”
Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 19, 2026.
Is Parcelforce Worldwide or Royal Mail more popular in search?
This chart shows how often people search Google for Parcelforce Worldwide and Royal Mail by name. Each line represents a brand's share of searches for all six parcel delivery services we track, month by month, from searches in United Kingdom.
Share of searches by month for Royal Mail, Parcelforce Worldwide. The figures are in the table below the chart.
View monthly share of searches table
| Month | Royal Mail | Evri | Parcelforce Worldwide | Yodel | DPD | TNT |
|---|---|---|---|---|---|---|
| Oct 2025 | 51.9% | 23.3% | 5.7% | 19% | 0.08% | 0.02% |
| Nov 2025 | 53.7% | 24.1% | 5.9% | 16.1% | 0.09% | 0.02% |
| Dec 2025 | 53.7% | 24.2% | 5.9% | 16.1% | 0.09% | 0.01% |
| Jan 2026 | 51.7% | 28.5% | 7% | 12.7% | 0.1% | 0.02% |
| Feb 2026 | 56.7% | 25.5% | 6.3% | 11.4% | 0.09% | 0.01% |
| Mar 2026 | 60.2% | 22.1% | 5.4% | 12.1% | 0.14% | 0.02% |
| Apr 2026 | 57.8% | 21.3% | 6.4% | 14.3% | 0.21% | 0.02% |
| May 2026 | 56.6% | 25.5% | 6.3% | 11.4% | 0.17% | 0.02% |
| Jun 2026 | 54.7% | 30.2% | 6% | 9% | 0.11% | 0.01% |
| Jul 2026 | 56.2% | 31% | 5.1% | 7.6% | 0.09% | 0.01% |
| Aug 2026 | 61.2% | 27.6% | 5.5% | 5.5% | 0.12% | 0.01% |
| Sep 2026 | 60.5% | 27.3% | 6.7% | 5.5% | 0.12% | 0.01% |
How has the Parcelforce Worldwide and Royal Mail comparison changed over the last 12 months?
3 findings
- Royal Mail was ahead of Parcelforce Worldwide in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Parcelforce Worldwide’s share of searches among parcel delivery services in the United Kingdom moved from 5.7% to 6.7%, and its estimated monthly branded searches moved from 165K to 135K.
- Across the 12 months ending September 2026, Royal Mail’s share of searches among parcel delivery services in the United Kingdom moved from 51.9% to 60.5%, and its estimated monthly branded searches moved from 1.5M to 1.2M.
How did search popularity change for United Kingdom parcel delivery services in September 2026?
2 changes
In September 2026, Parcelforce Worldwide gained share of searches among parcel delivery services in the United Kingdom, from 5.5% to 6.7%.
In September 2026, Royal Mail lost share of searches among parcel delivery services in the United Kingdom, from 61.2% to 60.5%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Parcelforce Worldwide’s and Royal Mail’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Parcelforce Worldwide
1 branded search term
- parcelforce
Royal Mail
1 branded search term
- royal mail
Other head-to-heads among parcel delivery services
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.