Brandwave

How popular isISS?

In September 2026, people searched for ISS by name about 320 times in New Zealand, a 5.9% decrease from the previous year. These searches made up 3.3% of all New Zealand facilities management company searches, placing ISS seventh out of nine companies. When we asked both ChatGPT and Google AI Overviews about facilities management companies, ISS appeared in one of the five answers and was the sixth most recommended of the nine.

Search and AI answers in September 2026

ISS is the seventh most searched of 9 competitors and the sixth most recommended in AI answers.

  1. DownerShare of searches 37%Mentioned in 2 of 5 AI answersPlace in AI recommendations 2nd
  2. ColliersShare of searches 26.3%Mentioned in 1 of 5 AI answersPlace in AI recommendations –
  3. BGISShare of searches 16.6%Mentioned in 2 of 5 AI answersPlace in AI recommendations 3rd
  4. AccessShare of searches 6.1%Mentioned in 3 of 5 AI answersPlace in AI recommendations 4th
  5. ISSShare of searches 3.3%Mentioned in 1 of 5 AI answersPlace in AI recommendations 6th

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Top facilities management companies in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, ISS was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. ISS is the sixth most recommended of the nine.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. OCS1st
  2. Downer2nd
  3. BGIS3rd
  4. Access4th
  5. NPM Management5th
  6. ISS6th
  7. Spotless7th
  8. Colliers–
  9. Cushman & Wakefield–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Access3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • OCS3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Downer2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • BGIS2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • NPM Management2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Colliers1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Spotless1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • ISS1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Cushman & Wakefield0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about facilities management companies

5 answers

  • Asked ChatGPT

    “Which facilities management company should I hire in New Zealand?”

    1. 1OCS
    2. 2Downer
    3. 3BGIS
    4. 4Access
    5. 5NPM Management

  • Asked ChatGPT

    “What are the best facilities management companies in New Zealand?”

    1. 1OCS
    2. 2Downer
    3. 3BGIS
    4. 4Access
    5. 5NPM Management
    6. 6ISS
    7. 7Spotless

  • Asked ChatGPT

    “What's the best facilities management company in New Zealand for building upkeep?”

    1. 1Access

  • Searched Google, AI Overview

    “facilities management nz”

    1. 1Colliers

  • Searched Google, AI Overview

    “best facilities management company”

    1. 1OCS

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in New Zealand on October 21, 2026.

Which facilities management companies compete with ISS?

ISS against facilities management companies in New Zealand, by month

Share of searches by month for Downer, Colliers, BGIS, Access, Spotless, OCS, ISS. The figures are in the table below the chart.

View monthly share of searches table
MonthDownerColliersBGISAccessSpotlessOCSISSCushman & WakefieldNPM Management
Oct 202539%31.6%12.2%3.9%3.9%4%3.2%2.1%0.12%
Nov 202544.6%26.8%11.2%4.1%4.1%5.1%2.7%1.4%0.13%
Dec 202539.7%30.4%12.4%2.9%4.5%4.7%3.6%1.6%0.17%
Jan 202644.3%24.8%13.9%2.9%4.4%4.4%3.6%1.5%0.14%
Feb 202636.9%32.6%11.2%4.1%5%3.4%5%1.8%0.13%
Mar 202643.5%28.7%9.6%3.5%4.2%4.3%4.2%1.8%0.11%
Apr 202640.9%29.1%10.2%3.7%4.5%5.5%4.5%1.6%0.14%
May 202641.7%27.4%11.5%4.2%5.1%5.2%3.4%1.4%0.13%
Jun 202638.2%30.9%11.9%5.7%3.8%4.8%3.1%1.3%0.12%
Jul 202639.7%24.1%13.7%5.3%5.3%5.5%4.4%1.9%0.14%
Aug 202636.8%24%14.9%4.5%10.1%4.6%3.7%1.3%0.11%
Sep 202637%26.3%16.6%6.1%5%4.1%3.3%1.4%0.13%

  1. 1.Downer

    37%

    Held 1st. 2.9K estimated branded searches, -9.4% vs prior month. Share +0.3 points.

  2. 2.Colliers

    26.3%

    Held 2nd. 2.1K estimated branded searches, -1.4% vs prior month. Share +2.3 points.

  3. 3.BGIS

    16.6%

    Held 3rd. 1.3K estimated branded searches, 0% vs prior month. Share +1.7 points.

  4. 4.Access

    6.1%

    Moved from 6th to 4th. 480 estimated branded searches, +23.1% vs prior month. Share +1.6 points.

  5. 5.Spotless

    5%

    Moved from 4th to 5th. 390 estimated branded searches, -55.7% vs prior month. Share -5.1 points.

  6. 6.OCS

    4.1%

    Moved from 5th to 6th. 320 estimated branded searches, -20% vs prior month. Share -0.5 points.

  7. 7.ISS

    3.3%

    Held 7th. 260 estimated branded searches, -18.8% vs prior month. Share -0.4 points.

  8. 8.Cushman & Wakefield

    1.4%

    Held 8th. 110 estimated branded searches, 0% vs prior month. Share +0.1 points.

  9. 9.NPM Management

    0.13%

    Held 9th. 10 estimated branded searches, 0% vs prior month. Share 0 points.

Compare popularity between ISS and its closest rivals

Every comparison with ISS

12 comparisons

How has branded search demand for ISS changed in New Zealand over the last 12 months?

2 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for ISS in New Zealand fell from 340 to 320.
  • Across the 12 months ending September 2026, ISS’s share of searches among facilities management companies in New Zealand peaked at 5% in February 2026 and was lowest at 2.7% in November 2025.

How did search popularity change for New Zealand facilities management companies in September 2026?

6 changes

  1. In September 2026, Access overtook Spotless and OCS to rank 4th among facilities management companies in New Zealand, with 6.1% of the searches.

  2. In September 2026, Colliers gained share of searches among facilities management companies in New Zealand, from 24% to 26.3%.

  3. In September 2026, BGIS gained share of searches among facilities management companies in New Zealand, from 14.9% to 16.6%.

  4. In September 2026, Spotless lost share of searches among facilities management companies in New Zealand, from 10.1% to 5%.

  5. In September 2026, OCS lost share of searches among facilities management companies in New Zealand, from 4.6% to 4.1%.

  6. Estimated monthly branded searches for Cushman & Wakefield in New Zealand fell 35.3% over 12 measured months, from 170 to 110 in September 2026.

How are ISS’s branded searches counted?

4 search terms

Brandwave collects information about searches that people make online using ISS’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • iss cleaners
  • iss cleaning company
  • iss commercial cleaning
  • iss facility services

Do you work for ISS? To request corrections or removal please contact us via our support page and we will be happy to assist.

How the Brand Demand Index is measured

Where does ISS compete?

ISS is ranked in two competitor sets. Each share is worked out among that set's brands, so it differs from set to set.
Competitor setRankShare of searchesRanking
Facilities management companies7th of 93.3%Shown above
Commercial cleaning companies6th of 72%Show ranking
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