Brandwave

Nextiva vs Webex:Which is more popular?

In September 2026, Nextiva and Webex were level in searches among unified communications platforms worldwide, with an estimated 49.5K branded searches each, at 11.5% of the total each. When we asked ChatGPT and Google AI Overviews about unified communications platforms, Nextiva and Webex each appeared in three of the five answers. Webex was mentioned before Nextiva in three out of four answers.

Among unified communications platforms worldwide in September 2026

Who do people search for more?

Nextiva and Webex are searched for about as often as each other.

Nextiva 49.5K searchesWebex 49.5K searches

Who does AI mention more?

Both were mentioned in 3 of 5 answers.

Nextiva in 3 of 5Webex in 3 of 5

Who does AI recommend more?

Webex, named ahead of Nextiva in 3 of 4 answers

Webex first in 3Nextiva first in 1

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Top unified communications platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Nextiva and Webex were each mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Webex was listed before Nextiva in three out of four answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. RingCentral1st
  2. Zoom2nd
  3. Webex3rd
  4. Nextiva4th
  5. Dialpad5th
  6. Aircall–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • RingCentral4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Zoom4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Nextiva3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Webex3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Dialpad2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Aircall0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about unified communications platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is Nextiva or Webex more popular in search?

This chart shows how often people search Google for Nextiva and Webex by name. Each line represents a brand's share of searches for all six unified communications platforms we track, month by month, from English-language searches worldwide.

Nextiva and Webex among unified communications platforms worldwide, by month

Share of searches by month for Nextiva, Webex. The figures are in the table below the chart.

View monthly share of searches table
MonthRingCentralDialpadAircallNextivaWebexZoom
Oct 202540.8%18.4%18.4%10.1%12.3%0.02%
Nov 202539%17.5%17.5%11.7%14.3%0.02%
Dec 202541.4%18.6%15.2%12.4%12.4%0.02%
Jan 202635.5%16%29.1%10.7%8.7%0.02%
Feb 202638.5%17.3%21.1%11.5%11.5%0.03%
Mar 202640.8%18.4%18.4%10.1%12.3%0.04%
Apr 202642.2%19%15.6%10.4%12.7%0.05%
May 202640%18%18%12%12%0.04%
Jun 202638.5%21.1%17.3%11.5%11.5%0.02%
Jul 202638.5%21.1%17.3%11.5%11.5%0.04%
Aug 202641.4%18.6%15.2%12.4%12.4%0.04%
Sep 202638.5%21.1%17.3%11.5%11.5%0.03%

How has the Nextiva and Webex comparison changed over the last 12 months?

3 findings
  • The lead changed hands 2 times in the 12 months ending September 2026: Nextiva took it in January 2026, Webex took it in March 2026.
  • Across the 12 months ending September 2026, Nextiva’s share of searches among unified communications platforms worldwide moved from 10.1% to 11.5%, and its estimated monthly branded searches held steady at 49.5K.
  • Across the 12 months ending September 2026, Webex’s share of searches among unified communications platforms worldwide moved from 12.3% to 11.5%, and its estimated monthly branded searches moved from 60.5K to 49.5K.

How did search popularity change for unified communications platforms worldwide in September 2026?

2 changes

  1. In September 2026, Nextiva lost share of searches among unified communications platforms worldwide, from 12.4% to 11.5%.

  2. In September 2026, Webex lost share of searches among unified communications platforms worldwide, from 12.4% to 11.5%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Nextiva’s and Webex’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Nextiva

1 branded search term

  • nextiva

Webex

1 branded search term

  • cisco webex

How the Brand Demand Index is measured

Other head-to-heads among unified communications platforms

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