DSMN8 vs Referral Factory:Which is more popular?
In September 2026, DSMN8 had more branded searches than Referral Factory among brand advocacy platforms worldwide. DSMN8 had about 1,300 branded searches, while Referral Factory had 880. DSMN8 made up 0.22% of all brand advocacy platform searches we track, and Referral Factory accounted for 0.15%. When we asked ChatGPT and Google AI Overviews about brand advocacy platforms, Referral Factory appeared in three of the five answers and DSMN8 in two. DSMN8 was mentioned before Referral Factory in two out of three answers that named either.
Who do people search for more?
DSMN8, about 48% more searches than Referral Factory
Who does AI mention more?
Referral Factory, mentioned in 3 of 5 answers, DSMN8 in 2
Who does AI recommend more?
DSMN8, named ahead of Referral Factory in 2 of 3 answers
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Top brand advocacy platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Referral Factory was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. DSMN8 was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. DSMN8 was listed before Referral Factory in two out of three answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Influitive1st
Referral Factory2nd
DSMN83rd
Referral Rock4th
Birdeye5th
Yotpo6th
UserEvidence7th
Extole8th
G29th
TrustRadius10th- +1 more
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Influitive4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Birdeye3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Yotpo3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Referral Factory3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
G22 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Extole2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
DSMN82 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Referral Rock2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
UserEvidence2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
TrustRadius1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about brand advocacy platforms
5 answers
Asked ChatGPT
“Which brand advocacy platform should I use?”
Asked ChatGPT
“What are the best brand advocacy platforms?”
Asked ChatGPT
“What's the best brand advocacy platform for customer referrals?”
Searched Google, AI Overview
“customer advocacy software”
Searched Google, AI Overview
“referral marketing platform”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is DSMN8 or Referral Factory more popular in search?
This chart shows how often people search Google for DSMN8 and Referral Factory by name. Each line represents a brand's share of searches for all 11 brand advocacy platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for DSMN8, Referral Factory. The figures are in the table below the chart.
View monthly share of searches table
| Month | G2 | Birdeye | Capterra | Yotpo | TrustRadius | Extole | DSMN8 | Referral Rock | Referral Factory | UserEvidence | Influitive |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 72.7% | 11.7% | 7.8% | 5.2% | 1% | 0.37% | 0.19% | 0.37% | 0.31% | 0.14% | 0.17% |
| Nov 2025 | 70.7% | 13.9% | 7.6% | 5.1% | 1% | 0.37% | 0.23% | 0.37% | 0.37% | 0.17% | 0.17% |
| Dec 2025 | 72.7% | 11.7% | 7.8% | 5.2% | 1% | 0.31% | 0.21% | 0.31% | 0.31% | 0.14% | 0.17% |
| Jan 2026 | 69.4% | 13.6% | 9.1% | 5% | 1.2% | 0.36% | 0.29% | 0.36% | 0.36% | 0.16% | 0.16% |
| Feb 2026 | 66.5% | 15.8% | 8.7% | 5.8% | 1.4% | 0.42% | 0.34% | 0.34% | 0.34% | 0.19% | 0.19% |
| Mar 2026 | 64.1% | 23% | 6.9% | 3.8% | 0.92% | 0.27% | 0.27% | 0.22% | 0.22% | 0.15% | 0.12% |
| Apr 2026 | 75.3% | 9.9% | 8.1% | 4.4% | 1.1% | 0.32% | 0.2% | 0.2% | 0.26% | 0.14% | 0.12% |
| May 2026 | 77.6% | 10.2% | 6.8% | 3.7% | 0.74% | 0.22% | 0.17% | 0.17% | 0.22% | 0.1% | 0.1% |
| Jun 2026 | 78.9% | 8.5% | 7% | 3.8% | 0.76% | 0.22% | 0.22% | 0.17% | 0.17% | 0.12% | 0.1% |
| Jul 2026 | 78.8% | 8.5% | 7% | 3.8% | 0.93% | 0.28% | 0.17% | 0.17% | 0.17% | 0.1% | 0.1% |
| Aug 2026 | 77.1% | 10.2% | 6.8% | 3.7% | 1.1% | 0.27% | 0.21% | 0.21% | 0.21% | 0.12% | 0.1% |
| Sep 2026 | 76.1% | 12.3% | 6.7% | 3% | 0.9% | 0.27% | 0.22% | 0.17% | 0.15% | 0.1% | 0.08% |
How has the DSMN8 and Referral Factory comparison changed over the last 12 months?
3 findings
- The lead changed hands 3 times in the 12 months ending September 2026: DSMN8 took it in March 2026, Referral Factory took it in April 2026, DSMN8 took it in June 2026.
- Across the 12 months ending September 2026, DSMN8’s share of searches among brand advocacy platforms worldwide moved from 0.19% to 0.22%, and its estimated monthly branded searches moved from 1K to 1.3K.
- Across the 12 months ending September 2026, Referral Factory’s share of searches among brand advocacy platforms worldwide moved from 0.31% to 0.15%, and its estimated monthly branded searches moved from 1.6K to 880.
How did search popularity change for brand advocacy platforms worldwide in September 2026?
2 changes

In September 2026, Referral Factory fell from 8th to 9th among brand advocacy platforms worldwide.

Estimated monthly branded searches for DSMN8 worldwide rose 30% over 12 measured months, from 1K to 1.3K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using DSMN8’s and Referral Factory’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
DSMN8
1 branded search term
- dsmn8
Referral Factory
1 branded search term
- referral factory
Other head-to-heads among brand advocacy platforms

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