Confluence vs Helpjuice:Which is more popular?
In September 2026, Confluence had more branded searches than Helpjuice among AI knowledge base tools worldwide. Confluence had about 823,000 branded searches, while Helpjuice had 2,900. Confluence made up 84.2% of all AI knowledge base tool searches we track, and Helpjuice accounted for 0.3%. When we asked ChatGPT and Google AI Overviews about AI knowledge base tools, Confluence appeared in four of the five answers and Helpjuice in none.
Who do people search for more?
Confluence, about 284 searches for every 1 for Helpjuice
Who does AI mention more?
Confluence, mentioned in 4 of 5 answers, Helpjuice in 0
Who does AI recommend more?
Confluence, the only one of the two named
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Top AI knowledge base tools in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Confluence was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Helpjuice did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Notion1st
Guru2nd- Confluence3rd
Glean4th
Document3605th
Slite6th
ProProfs7th
Helpjuice–
Slab–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Confluence4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Notion4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Guru4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Slite3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Document3603 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Glean3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- ProProfs1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Helpjuice0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Slab0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about AI knowledge base tools
5 answers
Asked ChatGPT
“Which AI knowledge base tool should I use?”
Asked ChatGPT
“What are the best AI knowledge base tools?”
Asked ChatGPT
“What's the best AI knowledge base tool for internal team docs?”
Searched Google, AI Overview
“ai knowledge base tool”
Searched Google, AI Overview
“best knowledge base software”
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Confluence or Helpjuice more popular in search?
This chart shows how often people search Google for Confluence and Helpjuice by name. Each line represents a brand's share of searches for all nine AI knowledge base tools we track, month by month, from English-language searches worldwide.
Share of searches by month for Confluence, Helpjuice. The figures are in the table below the chart.
View monthly share of searches table
| Month | Confluence | Notion | ProProfs | Slite | Document360 | Helpjuice | Glean | Slab | Guru |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 82.9% | 11.1% | 2.2% | 2.2% | 0.82% | 0.66% | 0.06% | 0.01% | <0.01% |
| Nov 2025 | 81.3% | 10.9% | 3.3% | 2.7% | 0.98% | 0.8% | 0.07% | 0.01% | <0.01% |
| Dec 2025 | 82.3% | 11.1% | 2.2% | 2.7% | 0.81% | 0.81% | 0.07% | 0.01% | <0.01% |
| Jan 2026 | 81% | 13.3% | 2.2% | 2.2% | 0.65% | 0.65% | 0.05% | 0.01% | <0.01% |
| Feb 2026 | 80.5% | 13.2% | 2.7% | 2.2% | 0.79% | 0.65% | 0.07% | 0.02% | 0.01% |
| Mar 2026 | 83.5% | 11.2% | 2.3% | 1.8% | 0.67% | 0.55% | 0.06% | 0.01% | 0.01% |
| Apr 2026 | 80.6% | 13.2% | 2.7% | 2.2% | 0.79% | 0.53% | 0.06% | 0.02% | <0.01% |
| May 2026 | 80.9% | 13.2% | 2.7% | 2.2% | 0.53% | 0.43% | 0.06% | 0.01% | 0.01% |
| Jun 2026 | 85.1% | 9.4% | 1.9% | 2.8% | 0.45% | 0.37% | 0.04% | <0.01% | <0.01% |
| Jul 2026 | 79.9% | 13.1% | 2.1% | 3.9% | 0.52% | 0.34% | 0.05% | 0.01% | 0.01% |
| Aug 2026 | 80.5% | 13.2% | 2.2% | 3.2% | 0.53% | 0.35% | 0.05% | 0.01% | <0.01% |
| Sep 2026 | 84.2% | 11.3% | 1.9% | 1.9% | 0.45% | 0.3% | 0.03% | 0.01% | <0.01% |
How has the Confluence and Helpjuice comparison changed over the last 12 months?
3 findings
- Confluence was ahead of Helpjuice in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Confluence’s share of searches among AI knowledge base tools worldwide moved from 82.9% to 84.2%, and its estimated monthly branded searches held steady at 823K.
- Across the 12 months ending September 2026, Helpjuice’s share of searches among AI knowledge base tools worldwide moved from 0.66% to 0.3%, and its estimated monthly branded searches moved from 6.6K to 2.9K.
How did search popularity change for AI knowledge base tools worldwide in September 2026?
2 changes
In September 2026, Confluence gained share of searches among AI knowledge base tools worldwide, from 80.5% to 84.2%.
Estimated monthly branded searches for Helpjuice worldwide fell 56.1% over 12 measured months, from 6.6K to 2.9K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Confluence’s and Helpjuice’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Confluence
1 branded search term
- confluence
Helpjuice
1 branded search term
- helpjuice
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