Brandwave

Catalyst vs Custify:Which is more popular by branded search?

In August 2026, Catalyst had more branded searches than Custify among customer retention platforms worldwide. Catalyst was estimated to have 450K branded searches compared to Custify’s 1K, and held a 93.1% Share of Search versus Custify’s 0.21%. These are worldwide searches for English-language branded terms.

Share of Search among customer retention platforms worldwide in August 2026Which is more popular in search, Catalyst or Custify?
Catalyst93.1%450K searches
vs
Custify0.21%1K searches

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Which is more popular in search, Catalyst or Custify?

Compare the platforms used to reduce customer churn. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Catalyst and Custify among customer retention platforms worldwide, by month

Share of Search by month for Catalyst, Custify. The figures are in the table below the chart.

View monthly share of search table
MonthCatalystGainsightVitallyChurnZeroCustify
Oct 202593.9%3.8%1.1%0.92%0.27%
Nov 202590.3%6.6%1.6%1.1%0.32%
Dec 202591.8%4.5%2.5%0.9%0.27%
Jan 202694.7%3.1%0.95%0.93%0.28%
Feb 202693.1%3.1%2.5%1.1%0.21%
Mar 202693.5%3.1%2.1%1.1%0.27%
Apr 202693.1%3.1%2.5%1.1%0.21%
May 202693.8%2.5%2.5%0.92%0.21%
Jun 202692.3%4.6%2%0.9%0.21%
Jul 202694.1%3.8%0.75%1.1%0.26%
Aug 202693.1%3.7%2.1%0.91%0.21%
Sep 2026—————

How has the Catalyst and Custify comparison changed over the last 12 months?

How did search popularity change for customer retention platforms worldwide in August 2026?

  1. In August 2026, Catalyst lost estimated Share of Search among customer retention platforms worldwide, from 94.1% to 93.1%.

  2. Estimated monthly branded searches for Custify worldwide fell 37.3% over 11 measured months, from 1.6K to 1K in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Catalyst’s and Custify’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Catalyst

1 branded search term

  • catalyst

Custify

2 branded search terms

  • custify
  • custify customer success

How the Brand Demand Index is measured

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