Jira Service Management vs ManageEngine:Which is more popular by branded search?
In August 2026, ManageEngine had more branded searches than Jira Service Management among service desk software worldwide. ManageEngine was estimated to have 49.5K branded searches compared to Jira Service Management’s 33.3K, and held an 8.5% Share of Search versus Jira Service Management’s 5.7%. These are worldwide searches for English-language branded terms.
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Which is more popular in search, Jira Service Management or ManageEngine?
Compare the systems IT teams run requests through. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for ManageEngine, Jira Service Management. The figures are in the table below the chart.
View monthly share of search table
| Month | ServiceNow | ManageEngine | Freshservice | Jira Service Management | BMC Helix |
|---|---|---|---|---|---|
| Oct 2025 | 74.3% | 10% | 6.8% | 6.9% | 2% |
| Nov 2025 | 72.9% | 9.8% | 6.7% | 8.2% | 2.4% |
| Dec 2025 | 74.3% | 10% | 6.8% | 6.9% | 2% |
| Jan 2026 | 75.8% | 8.3% | 6.9% | 7% | 2% |
| Feb 2026 | 76.7% | 8.4% | 5.7% | 7.1% | 2.1% |
| Mar 2026 | 74.3% | 10% | 6.8% | 6.9% | 2% |
| Apr 2026 | 79.4% | 7.1% | 5.9% | 5.8% | 1.7% |
| May 2026 | 79.4% | 7.1% | 5.9% | 5.8% | 1.7% |
| Jun 2026 | 79.1% | 7.1% | 5.9% | 5.8% | 2.1% |
| Jul 2026 | 76.7% | 8.4% | 5.7% | 6.6% | 2.5% |
| Aug 2026 | 77.4% | 8.5% | 5.8% | 5.7% | 2.5% |
| Sep 2026 | — | — | — | — | — |
How has the Jira Service Management and ManageEngine comparison changed over the last 12 months?
3 findings
- ManageEngine was ahead of Jira Service Management in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Jira Service Management’s estimated Share of Search among service desk software worldwide moved from 6.9% to 5.7%, and its estimated monthly branded searches moved from 41.6K to 33.3K.
- Across the 11 months ending August 2026, ManageEngine’s estimated Share of Search among service desk software worldwide moved from 10% to 8.5%, and its estimated monthly branded searches moved from 60.5K to 49.5K.
How did search popularity change for service desk software worldwide in August 2026?
2 changes
In August 2026, Jira Service Management lost estimated Share of Search among service desk software worldwide, from 6.6% to 5.7%.
Estimated monthly branded searches for ManageEngine worldwide fell 18.2% over 11 measured months, from 60.5K to 49.5K in August 2026.
How each brand is measured
Brandwave collects information about searches that people make online using Jira Service Management’s and ManageEngine’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Jira Service Management
6 branded search terms
- jira service desk
- jira service management
- jira service management app
- jira service management it service management
- jira service management software
- jiraservicemanagement
ManageEngine
1 branded search term
- manageengine
Put your own brand in this comparison
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