Circle vs Khoros:Which is more popular?
In September 2026, Circle had more branded searches than Khoros among customer community platforms worldwide. Circle had about 13,600 branded searches, while Khoros had 2,900. Circle made up 26% of all customer community platform searches we track, and Khoros accounted for 5.6%. When we asked ChatGPT and Google AI Overviews about customer community platforms, Circle appeared in all five answers and Khoros in four. Circle was mentioned before Khoros in four out of five answers.
Who do people search for more?
Circle, about 5 searches for every 1 for Khoros
Who does AI mention more?
Circle, mentioned in every answer we collected
Who does AI recommend more?
Circle, named ahead of Khoros in 4 of 5 answers
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Top customer community platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Circle appeared in all five answers. Khoros was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Circle was listed before Khoros in four out of five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
- Circle1st
Bettermode2nd
Discourse3rd
Higher Logic4th
Khoros5th
Mighty Networks6th- Vanilla Forums7th
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Circle5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Bettermode5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Khoros4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Discourse3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Higher Logic3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Mighty Networks2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Vanilla Forums2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about customer community platforms
5 answers
Asked ChatGPT
“Which customer community platform should I use?”
Asked ChatGPT
“What are the best customer community platforms?”
Asked ChatGPT
“What's the best customer community platform for online customer forum?”
Searched Google, AI Overview
“customer community platform”
Searched Google, AI Overview
“best community platform”
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Circle or Khoros more popular in search?
This chart shows how often people search Google for Circle and Khoros by name. Each line represents a brand's share of searches for all seven customer community platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Circle, Khoros. The figures are in the table below the chart.
View monthly share of searches table
| Month | Mighty Networks | Circle | Discourse | Bettermode | Khoros | Higher Logic | Vanilla Forums |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 44% | 22.1% | 12.4% | 7.2% | 8.8% | 3.9% | 1.7% |
| Nov 2025 | 43.6% | 24.8% | 11.5% | 7.1% | 7.1% | 3.9% | 2.1% |
| Dec 2025 | 47.9% | 22.3% | 9% | 7.9% | 7.8% | 3.4% | 1.8% |
| Jan 2026 | 45.6% | 24.4% | 11.8% | 7.5% | 6.1% | 3.3% | 1.4% |
| Feb 2026 | 41.7% | 24.5% | 14.2% | 6.8% | 6.8% | 4.5% | 1.5% |
| Mar 2026 | 43% | 26% | 10.9% | 7% | 7% | 4.6% | 1.6% |
| Apr 2026 | 45.1% | 26.5% | 10.1% | 6% | 6% | 4.8% | 1.5% |
| May 2026 | 42.2% | 28.3% | 9.7% | 6.9% | 6.8% | 4.6% | 1.4% |
| Jun 2026 | 42.9% | 28.8% | 8.3% | 7% | 7% | 4.6% | 1.4% |
| Jul 2026 | 43.3% | 27.5% | 7.7% | 8.6% | 7% | 4.7% | 1.2% |
| Aug 2026 | 36.3% | 28.9% | 12.1% | 10.9% | 5.8% | 4.8% | 1.2% |
| Sep 2026 | 34.6% | 26% | 20.6% | 6.9% | 5.6% | 4.6% | 1.7% |
How has the Circle and Khoros comparison changed over the last 12 months?
3 findings
- Circle was ahead of Khoros in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Circle’s share of searches among customer community platforms worldwide moved from 22.1% to 26%, and its estimated monthly branded searches moved from 16.6K to 13.6K.
- Across the 12 months ending September 2026, Khoros’ share of searches among customer community platforms worldwide moved from 8.8% to 5.6%, and its estimated monthly branded searches moved from 6.6K to 2.9K.
How did search popularity change for customer community platforms worldwide in September 2026?
2 changes
In September 2026, Circle lost share of searches among customer community platforms worldwide, from 28.9% to 26%.
Estimated monthly branded searches for Khoros worldwide fell 56.1% over 12 measured months, from 6.6K to 2.9K in September 2026.
How are branded searches counted?
4 search terms
Brandwave collects information about searches that people make online using Circle’s and Khoros’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
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