Bettermode vs Discourse:Which is more popular?
In September 2026, Discourse had more branded searches than Bettermode among customer community platforms worldwide. Discourse had about 10,800 branded searches, while Bettermode had 3,610. Discourse made up 20.6% of all customer community platform searches we track, and Bettermode accounted for 6.9%. When we asked ChatGPT and Google AI Overviews about customer community platforms, Bettermode appeared in all five answers and Discourse in three. Bettermode was mentioned before Discourse in three out of five answers.
Who do people search for more?
Discourse, about 3 searches for every 1 for Bettermode
Who does AI mention more?
Bettermode, mentioned in every answer we collected
Who does AI recommend more?
Bettermode, named ahead of Discourse in 3 of 5 answers
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Top customer community platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Bettermode appeared in all five answers. Discourse was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Bettermode was listed before Discourse in three out of five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Circle1st- Bettermode2nd
- Discourse3rd
Higher Logic4th
Khoros5th
Mighty Networks6th- Vanilla Forums7th
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Circle5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Bettermode5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Khoros4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Discourse3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Higher Logic3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Mighty Networks2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Vanilla Forums2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about customer community platforms
5 answers
Asked ChatGPT
“Which customer community platform should I use?”
Asked ChatGPT
“What are the best customer community platforms?”
Asked ChatGPT
“What's the best customer community platform for online customer forum?”
Searched Google, AI Overview
“customer community platform”
Searched Google, AI Overview
“best community platform”
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Bettermode or Discourse more popular in search?
This chart shows how often people search Google for Bettermode and Discourse by name. Each line represents a brand's share of searches for all seven customer community platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Discourse, Bettermode. The figures are in the table below the chart.
View monthly share of searches table
| Month | Mighty Networks | Circle | Discourse | Bettermode | Khoros | Higher Logic | Vanilla Forums |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 44% | 22.1% | 12.4% | 7.2% | 8.8% | 3.9% | 1.7% |
| Nov 2025 | 43.6% | 24.8% | 11.5% | 7.1% | 7.1% | 3.9% | 2.1% |
| Dec 2025 | 47.9% | 22.3% | 9% | 7.9% | 7.8% | 3.4% | 1.8% |
| Jan 2026 | 45.6% | 24.4% | 11.8% | 7.5% | 6.1% | 3.3% | 1.4% |
| Feb 2026 | 41.7% | 24.5% | 14.2% | 6.8% | 6.8% | 4.5% | 1.5% |
| Mar 2026 | 43% | 26% | 10.9% | 7% | 7% | 4.6% | 1.6% |
| Apr 2026 | 45.1% | 26.5% | 10.1% | 6% | 6% | 4.8% | 1.5% |
| May 2026 | 42.2% | 28.3% | 9.7% | 6.9% | 6.8% | 4.6% | 1.4% |
| Jun 2026 | 42.9% | 28.8% | 8.3% | 7% | 7% | 4.6% | 1.4% |
| Jul 2026 | 43.3% | 27.5% | 7.7% | 8.6% | 7% | 4.7% | 1.2% |
| Aug 2026 | 36.3% | 28.9% | 12.1% | 10.9% | 5.8% | 4.8% | 1.2% |
| Sep 2026 | 34.6% | 26% | 20.6% | 6.9% | 5.6% | 4.6% | 1.7% |
How has the Bettermode and Discourse comparison changed over the last 12 months?
3 findings
- The lead changed hands 2 times in the 12 months ending September 2026: Bettermode took it in July 2026, Discourse took it in August 2026.
- Across the 12 months ending September 2026, Bettermode’s share of searches among customer community platforms worldwide moved from 7.2% to 6.9%, and its estimated monthly branded searches moved from 5.4K to 3.6K.
- Across the 12 months ending September 2026, Discourse’s share of searches among customer community platforms worldwide moved from 12.4% to 20.6%, and its estimated monthly branded searches moved from 9.3K to 10.8K.
How did search popularity change for customer community platforms worldwide in September 2026?
2 changes
In September 2026, Discourse gained share of searches among customer community platforms worldwide, from 12.1% to 20.6%.
In September 2026, Bettermode lost share of searches among customer community platforms worldwide, from 10.9% to 6.9%.
How are branded searches counted?
7 search terms
Brandwave collects information about searches that people make online using Bettermode’s and Discourse’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Bettermode
2 branded search terms
- bettermode
- bettermode community platform
Discourse
5 branded search terms
- discourse community
- discourse forum
- discourse management
- discourse online
- discourse online community
Other head-to-heads among customer community platforms
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