Brandwave

TorFX vs Western Union:Which is more popular?

In September 2026, Western Union had more branded searches than TorFX among money transfer services in Australia. Western Union had about 135,000 branded searches, while TorFX had 1,900. Western Union made up 55.3% of all money transfer service searches we track, and TorFX accounted for 0.78%. When we asked ChatGPT and Google AI Overviews about money transfer services, Western Union appeared in four of the five answers and TorFX in one. Western Union was mentioned before TorFX in three out of four answers that named either.

Among money transfer services in Australia in September 2026

Who do people search for more?

Western Union, about 71 searches for every 1 for TorFX

Western Union 135K searchesTorFX 1.9K searches

Who does AI mention more?

Western Union, mentioned in 4 of 5 answers, TorFX in 1

Western Union in 4 of 5TorFX in 1 of 5

Who does AI recommend more?

Western Union, named ahead of TorFX in 3 of 4 answers

Western Union first in 3TorFX first in 1

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Top money transfer services in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Western Union was mentioned in four out of five: in two of the three ChatGPT answers and in both Google AI Overviews. TorFX was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Western Union was listed before TorFX in three out of four answers that named either.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Wise1st
  2. Remitly2nd
  3. OFX3rd
  4. Western Union4th
  5. Xe5th
  6. TorFX6th
  7. MoneyGram–
  8. WorldRemit–
  9. Instarem–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Wise5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Western Union4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Remitly3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • OFX3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Xe2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • TorFX1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • MoneyGram0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • WorldRemit0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Instarem0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about money transfer services

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 26, 2026.

Is TorFX or Western Union more popular in search?

This chart shows how often people search Google for TorFX and Western Union by name. Each line represents a brand's share of searches for all nine money transfer services we track, month by month, from searches in Australia.

TorFX and Western Union among money transfer services in Australia, by month

Share of searches by month for Western Union, TorFX. The figures are in the table below the chart.

View monthly share of searches table
MonthWestern UnionRemitlyMoneyGramWiseOFXWorldRemitTorFXInstaremXe
Oct 202553.8%24.1%8.8%4.7%4.8%1.4%0.96%0.96%0.4%
Nov 202551.2%28%8.4%4.4%4.6%1.4%0.91%0.72%0.38%
Dec 202557.9%21.2%9.5%4.1%4.2%1.3%0.67%0.84%0.31%
Jan 202656.2%20.6%11.3%4.6%4.1%1.2%0.82%0.82%0.3%
Feb 202652.6%23.6%10.6%5.3%4.7%1.4%0.74%0.74%0.34%
Mar 202657.5%21.1%9.4%4.7%4.2%1%0.84%0.84%0.31%
Apr 202652%23.3%12.8%5.2%3.8%1.1%0.73%0.73%0.34%
May 202652.8%23.7%10.6%5.3%4.7%1.1%0.74%0.74%0.34%
Jun 202649%26.9%9.9%5.6%5.4%1.3%0.85%0.71%0.39%
Jul 202655.6%20.4%11.2%5.1%5%0.99%0.78%0.66%0.36%
Aug 202651.8%23.2%12.7%4.8%4.6%1.1%0.61%0.73%0.34%
Sep 202655.3%20.3%11.1%5.5%5%0.98%0.78%0.66%0.41%

How has the TorFX and Western Union comparison changed over the last 12 months?

3 findings

How did search popularity change for Australia money transfer services in September 2026?

2 changes
  1. In September 2026, Western Union gained share of searches among money transfer services in Australia, from 51.8% to 55.3%.

  2. In September 2026, TorFX rose from 8th to 7th among money transfer services in Australia.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using TorFX’s and Western Union’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

TorFX

1 branded search term

  • torfx

Western Union

1 branded search term

  • western union

How the Brand Demand Index is measured

Other head-to-heads among money transfer services

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