Brandwave

Hyperoptic vs Plusnet:Which is more popular?

In September 2026, Hyperoptic had more branded searches than Plusnet among broadband providers in the United Kingdom. Hyperoptic had about 135,000 branded searches, while Plusnet had 110,000. Hyperoptic made up 5.5% of all broadband provider searches we track, and Plusnet accounted for 4.5%. When we asked ChatGPT and Google AI Overviews about broadband providers, Plusnet appeared in four of the five answers and Hyperoptic in three. Plusnet was mentioned before Hyperoptic in four out of five answers.

Among broadband providers in the United Kingdom in September 2026

Who do people search for more?

Hyperoptic, about 23% more searches than Plusnet

Hyperoptic 135K searchesPlusnet 110K searches

Who does AI mention more?

Plusnet, mentioned in 4 of 5 answers, Hyperoptic in 3

Plusnet in 4 of 5Hyperoptic in 3 of 5

Who does AI recommend more?

Plusnet, named ahead of Hyperoptic in 4 of 5 answers

Plusnet first in 4Hyperoptic first in 1

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Top broadband providers in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Plusnet was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Hyperoptic was mentioned in three out of five: in one of the three ChatGPT answers and in both Google AI Overviews. Plusnet was listed before Hyperoptic in four out of five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Zen1st
  2. EE2nd
  3. Vodafone3rd
  4. Plusnet4th
  5. Virgin Media5th
  6. Hyperoptic6th
  7. Community Fibre7th
  8. YouFibre8th
  9. BT9th
  10. TalkTalk10th
  11. +1 more

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • EE5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Zen5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Plusnet4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Vodafone4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Virgin Media3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Hyperoptic3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • TalkTalk2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • BT2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Community Fibre2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Sky1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers

+1 more

See every answer about broadband providers

5 answers

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 22, 2026.

Is Hyperoptic or Plusnet more popular in search?

This chart shows how often people search Google for Hyperoptic and Plusnet by name. Each line represents a brand's share of searches for all 11 broadband providers we track, month by month, from searches in United Kingdom.

Hyperoptic and Plusnet among broadband providers in the United Kingdom, by month

Share of searches by month for Hyperoptic, Plusnet. The figures are in the table below the chart.

View monthly share of searches table
MonthVirgin MediaTalkTalkEEHyperopticSkyBTPlusnetCommunity FibreVodafoneYouFibreZen
Oct 202550.2%12.3%5.5%3.7%5.5%4.5%4.5%3.7%6.7%2.5%0.91%
Nov 202547.9%14.4%5.3%3.6%6.5%5.3%5.3%3.6%3.6%3.6%1.1%
Dec 202554.6%13.5%4.9%3.3%4.9%4.1%4.9%3.3%2.7%2.7%0.99%
Jan 202648.6%14.7%5.4%4.4%5.4%4.4%6.6%3.6%2.9%2.9%1.1%
Feb 202651.3%12.7%5.7%3.8%5.7%4.6%5.7%3.8%3.1%2.5%1.1%
Mar 202653.5%13.1%4.8%3.9%4.8%3.9%4.8%3.2%3.2%3.2%1.4%
Apr 202650.5%12.5%5.6%3.7%5.6%4.6%5.6%3.7%3.1%3.7%1.4%
May 202652.3%10.6%5.8%4.7%4.7%4.7%5.8%3.9%3.2%3.2%1.2%
Jun 202651.5%10.4%7%4.6%4.6%4.6%5.7%3.8%3.1%3.1%1.4%
Jul 202652.2%10.5%5.8%4.7%4.7%4.7%5.8%3.9%3.2%3.2%1.4%
Aug 202651.8%10.4%5.7%4.7%5.7%4.7%4.7%3.8%3.8%3.1%1.4%
Sep 202650.1%12.4%5.5%5.5%5.5%4.5%4.5%3.7%3.7%3%1.4%

How has the Hyperoptic and Plusnet comparison changed over the last 12 months?

3 findings

How did search popularity change for United Kingdom broadband providers in September 2026?

2 changes
  1. In September 2026, Hyperoptic overtook Sky and BT to rank 4th among broadband providers in the United Kingdom, with 5.5% of the searches.

  2. Estimated monthly branded searches for Plusnet in the United Kingdom fell 18.5% over 12 measured months, from 135K to 110K in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Hyperoptic’s and Plusnet’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Hyperoptic

1 branded search term

  • hyperoptic

Plusnet

1 branded search term

  • plusnet

How the Brand Demand Index is measured

Other head-to-heads among broadband providers

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