Brandwave

Boots vs M&S:Which is more popular?

In September 2026, Boots had more branded searches than M&S among beauty boxes in the United Kingdom. Boots had about 8,100 branded searches, while M&S had 2,400. Boots made up 19.5% of all beauty box searches we track, and M&S accounted for 5.8%. When we asked ChatGPT and Google AI Overviews about beauty boxes, Boots appeared in three of the five answers and M&S in none.

Among beauty boxes in the United Kingdom in September 2026

Who do people search for more?

Boots, about 3 searches for every 1 for M&S

Boots 8.1K searchesM&S 2.4K searches

Who does AI mention more?

Boots, mentioned in 3 of 5 answers, M&S in 0

Boots in 3 of 5M&S in 0 of 5

Who does AI recommend more?

Boots, the only one of the two named

Boots first in 3M&S never named

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Top beauty boxes in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Boots was mentioned in three out of five: in one of the three ChatGPT answers and in both Google AI Overviews. M&S did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Lookfantastic1st
  2. GLOSSYBOX2nd
  3. Boots3rd
  4. Next4th
  5. Cult Beauty5th
  6. Liberty London6th
  7. Latest in Beauty7th
  8. M&S–
  9. Birchbox–
  10. John Lewis–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Lookfantastic5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • GLOSSYBOX4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Boots3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Next2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Latest in Beauty1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • Liberty London1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Cult Beauty1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • M&S0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Birchbox0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • John Lewis0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about beauty boxes

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 28, 2026.

Is Boots or M&S more popular in search?

This chart shows how often people search Google for Boots and M&S by name. Each line represents a brand's share of searches for all ten beauty box brands we track, month by month, from searches in United Kingdom.

Boots and M&S among beauty boxes in the United Kingdom, by month

Share of searches by month for Boots, M&S. The figures are in the table below the chart.

View monthly share of searches table
MonthGLOSSYBOXBootsNextLatest in BeautyM&SLookfantasticBirchboxLiberty LondonCult BeautyJohn Lewis
Oct 202534.2%27.9%10.2%6.8%6.8%6.8%2.5%2%1.5%1.5%
Nov 202532.7%32.7%11.9%5.3%5.3%5.3%2.4%1.3%1.7%1.5%
Dec 202539.1%26.1%11.6%4.2%4.2%6.3%2.3%1.5%2.9%1.8%
Jan 202637%20.2%9%4.9%13.5%5.9%3.3%2.7%2%1.5%
Feb 202644%16%13.1%4.6%5.8%5.8%3.2%1.8%3.5%2.1%
Mar 202635.9%19.7%13.1%5.8%10.7%5.8%2.6%1.7%2.1%2.6%
Apr 202638.5%21.1%11.4%4.9%7.5%6.2%2.6%2.6%2.5%2.6%
May 202624.7%16.5%9%4.8%30.2%7.3%1.7%1.2%2.3%2.2%
Jun 202632.9%18%9.8%5.3%14.7%6.4%2.2%2%2.3%6.4%
Jul 202626.9%32.9%9.8%5.3%8%8%2%2.9%2.4%2%
Aug 202637%24.7%9%7.4%5.9%7.4%2.7%2%2.2%1.8%
Sep 202643.5%19.5%10.6%7%5.8%3.8%3.1%3.1%1.8%1.7%

M&S sells other things too, so only its searches that name this product count here, like “m&s beauty box”.

How has the Boots and M&S comparison changed over the last 12 months?

3 findings
  • The lead changed hands 2 times in the 12 months ending September 2026: M&S took it in May 2026, Boots took it in June 2026.
  • Across the 12 months ending September 2026, Boots’ share of searches among beauty boxes in the United Kingdom moved from 27.9% to 19.5%, and its estimated monthly branded searches moved from 18.1K to 8.1K.
  • Across the 12 months ending September 2026, M&S’s share of searches among beauty boxes in the United Kingdom moved from 6.8% to 5.8%, and its estimated monthly branded searches moved from 4.4K to 2.4K.

How did search popularity change for United Kingdom beauty boxes in September 2026?

2 changes
  1. In September 2026, Boots lost share of searches among beauty boxes in the United Kingdom, from 24.7% to 19.5%.

  2. M&S’s share of searches among beauty boxes in the United Kingdom has lost ground for 3 months in a row, from 14.7% to 5.8% in September 2026.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Boots’ and M&S’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Boots

1 branded search term

  • boots beauty box

M&S

1 branded search term

  • m&s beauty box

How the Brand Demand Index is measured

Other head-to-heads among beauty boxes

Creator with pink hair and a pink jacket

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