RO Innovation vs UserEvidence:Which is more popular?
In September 2026, UserEvidence had more branded searches than RO Innovation among customer reference management platforms worldwide. UserEvidence had about 590 branded searches, while RO Innovation had 70. UserEvidence made up 19.9% of all customer reference management platform searches we track, and RO Innovation accounted for 2.4%. When we asked ChatGPT and Google AI Overviews about customer reference management platforms, RO Innovation appeared in four of the five answers and UserEvidence in two. RO Innovation was mentioned before UserEvidence in every answer that named either.
Who do people search for more?
UserEvidence, about 8 searches for every 1 for RO Innovation
Who does AI mention more?
RO Innovation, mentioned in 4 of 5 answers, UserEvidence in 2
Who does AI recommend more?
RO Innovation, named ahead of UserEvidence in 4 of 4 answers
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Top customer reference management platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, RO Innovation was mentioned in four out of five: in two of the three ChatGPT answers and in both Google AI Overviews. UserEvidence was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. RO Innovation was listed before UserEvidence in every answer that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
ReferenceEdge1st
RO Innovation2nd
SlapFive3rd
UserEvidence4th
Influitive5th
Deeto–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
ReferenceEdge5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
RO Innovation4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
SlapFive3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
UserEvidence2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Influitive1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Deeto0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about customer reference management platforms
5 answers
Asked ChatGPT
“Which customer reference management platform should I use?”
Asked ChatGPT
“What are the best customer reference management platforms?”
Asked ChatGPT
“What's the best customer reference management platform for sales references?”
Searched Google, AI Overview
“customer reference management”
Searched Google, AI Overview
“customer reference software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is RO Innovation or UserEvidence more popular in search?
This chart shows how often people search Google for RO Innovation and UserEvidence by name. Each line represents a brand's share of searches for all six customer reference management platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for UserEvidence, RO Innovation. The figures are in the table below the chart.
View monthly share of searches table
| Month | Deeto | UserEvidence | Influitive | ReferenceEdge | SlapFive | RO Innovation |
|---|---|---|---|---|---|---|
| Oct 2025 | 40.1% | 18% | 22.6% | 6.5% | 9.8% | 3% |
| Nov 2025 | 43.1% | 19.4% | 19.9% | 5.7% | 8.9% | 3% |
| Dec 2025 | 44.9% | 16.6% | 20.8% | 5.9% | 9.3% | 2.5% |
| Jan 2026 | 42.7% | 19.2% | 19.7% | 6.9% | 8.3% | 3.2% |
| Feb 2026 | 43.4% | 19.5% | 20.1% | 7% | 7% | 3% |
| Mar 2026 | 40.8% | 22.4% | 18.9% | 6.6% | 7.9% | 3.3% |
| Apr 2026 | 45.5% | 20.5% | 17.3% | 4.8% | 7.4% | 4.5% |
| May 2026 | 41.7% | 18.9% | 19.6% | 5.4% | 8.3% | 6.1% |
| Jun 2026 | 45.7% | 20.6% | 17.4% | 6% | 7.1% | 3.1% |
| Jul 2026 | 43.5% | 19.7% | 20.4% | 4.7% | 8.7% | 3% |
| Aug 2026 | 44.5% | 20.2% | 16.8% | 5.8% | 8.9% | 3.8% |
| Sep 2026 | 43.8% | 19.9% | 16.8% | 8.8% | 8.4% | 2.4% |
How has the RO Innovation and UserEvidence comparison changed over the last 12 months?
3 findings
- UserEvidence was ahead of RO Innovation in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, RO Innovation’s share of searches among customer reference management platforms worldwide moved from 3% to 2.4%, and its estimated monthly branded searches moved from 120 to 70.
- Across the 12 months ending September 2026, UserEvidence’s share of searches among customer reference management platforms worldwide moved from 18% to 19.9%, and its estimated monthly branded searches moved from 720 to 590.
How did search popularity change for customer reference management platforms worldwide in September 2026?
2 changes

In September 2026, RO Innovation lost share of searches among customer reference management platforms worldwide, from 3.8% to 2.4%.

Estimated monthly branded searches for UserEvidence worldwide fell 18.1% over 12 measured months, from 720 to 590 in September 2026.
How are branded searches counted?
4 search terms
Brandwave collects information about searches that people make online using RO Innovation’s and UserEvidence’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
RO Innovation
3 branded search terms
- ro innovation
- roinnovation
- upland ro innovation
UserEvidence
1 branded search term
- userevidence
Other head-to-heads among customer reference management platforms

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