Nicereply vs Survicate:Which is more popular?
In September 2026, Survicate had more branded searches than Nicereply among customer feedback software worldwide. Survicate had about 3,610 branded searches, while Nicereply had 880. Survicate made up 0.35% of all customer feedback software searches we track, and Nicereply accounted for 0.09%. When we asked ChatGPT and Google AI Overviews about customer feedback software, Survicate appeared in three of the five answers and Nicereply in none.
Who do people search for more?
Survicate, about 4 searches for every 1 for Nicereply
Who does AI mention more?
Survicate, mentioned in 3 of 5 answers, Nicereply in 0
Who does AI recommend more?
Survicate, the only one of the two named
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Top customer feedback software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Survicate was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Nicereply did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
SurveyMonkey5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Typeform4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Qualtrics4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Hotjar4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers- Survicate3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Canny3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Zonka Feedback3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Medallia2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Delighted1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Nicereply0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about customer feedback software
5 answers
Asked ChatGPT
“Which customer feedback platform should I use?”
Asked ChatGPT
“What are the best customer feedback platforms?”
Asked ChatGPT
“What's the best customer feedback platform for customer feedback collection?”
Searched Google, AI Overview
“customer feedback software”
Searched Google, AI Overview
“customer feedback tool”
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Nicereply or Survicate more popular in search?
This chart shows how often people search Google for Nicereply and Survicate by name. Each line represents a brand's share of searches for all 11 customer feedback software we track, month by month, from English-language searches worldwide.
Share of searches by month for Survicate, Nicereply. The figures are in the table below the chart.
View monthly share of searches table
| Month | SurveyMonkey | Typeform | Qualtrics | Hotjar | Medallia | AskNicely | Survicate | Delighted | Canny | Nicereply | Zonka Feedback |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 36.9% | 25% | 24.7% | 9.1% | 3.3% | 0.24% | 0.36% | 0.16% | 0.07% | 0.06% | 0.07% |
| Nov 2025 | 39.4% | 26.7% | 21.5% | 7.9% | 3.5% | 0.26% | 0.32% | 0.17% | 0.08% | 0.06% | 0.06% |
| Dec 2025 | 34.7% | 28.8% | 23.2% | 8.5% | 3.8% | 0.27% | 0.34% | 0.18% | 0.09% | 0.07% | 0.08% |
| Jan 2026 | 36.3% | 30.1% | 19.8% | 8.8% | 4% | 0.29% | 0.36% | 0.16% | 0.1% | 0.07% | 0.08% |
| Feb 2026 | 35.7% | 29.7% | 23.8% | 5.9% | 3.9% | 0.23% | 0.35% | 0.15% | 0.09% | 0.06% | 0.07% |
| Mar 2026 | 38.8% | 26.5% | 25.9% | 4.3% | 3.5% | 0.25% | 0.38% | 0.14% | 0.08% | 0.06% | 0.06% |
| Apr 2026 | 33.6% | 27.9% | 27.4% | 4.5% | 5.5% | 0.27% | 0.33% | 0.14% | 0.07% | 0.07% | 0.07% |
| May 2026 | 38.1% | 26.1% | 25.5% | 4.2% | 5.1% | 0.37% | 0.31% | 0.14% | 0.08% | 0.07% | 0.06% |
| Jun 2026 | 39.1% | 26.8% | 21.3% | 6.4% | 5.2% | 0.38% | 0.38% | 0.14% | 0.1% | 0.06% | 0.06% |
| Jul 2026 | 39.6% | 27% | 21.5% | 5.3% | 5.3% | 0.47% | 0.39% | 0.18% | 0.11% | 0.08% | 0.08% |
| Aug 2026 | 40% | 27.2% | 21.7% | 5.3% | 4.4% | 0.48% | 0.39% | 0.18% | 0.1% | 0.08% | 0.06% |
| Sep 2026 | 35.8% | 24.6% | 23.8% | 10.7% | 3.9% | 0.43% | 0.35% | 0.16% | 0.11% | 0.09% | 0.06% |
How has the Nicereply and Survicate comparison changed over the last 12 months?
3 findings
- Survicate was ahead of Nicereply in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Nicereply’s share of searches among customer feedback software worldwide moved from 0.06% to 0.09%, and its estimated monthly branded searches held steady at 880.
- Across the 12 months ending September 2026, Survicate’s share of searches among customer feedback software worldwide moved from 0.36% to 0.35%, and its estimated monthly branded searches moved from 5.4K to 3.6K.
How did search popularity change for customer feedback software worldwide in September 2026?
1 change
Estimated monthly branded searches for Survicate worldwide fell 33.4% over 12 measured months, from 5.4K to 3.6K in September 2026.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using Nicereply’s and Survicate’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among customer feedback software
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