Nextiva vs Zoom Phone:Which is more popular?
In September 2026, Nextiva had more branded searches than Zoom Phone among business phone systems worldwide. Nextiva had about 52,300 branded searches, while Zoom Phone had 27,100. Nextiva made up 7.4% of all business phone system searches we track, and Zoom Phone accounted for 3.9%. When we asked ChatGPT and Google AI Overviews about business phone systems, Nextiva and Zoom Phone each appeared in four of the five answers. Nextiva and Zoom Phone were each mentioned first in two of the four answers that named either.
Who do people search for more?
Nextiva, about 93% more searches than Zoom Phone
Who does AI mention more?
Both were mentioned in 4 of 5 answers.
Who does AI recommend more?
Each is named first in 2 of 4 answers.
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Top business phone systems in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Nextiva and Zoom Phone were each mentioned in four out of five: in two of the three ChatGPT answers and in both Google AI Overviews. Nextiva and Zoom Phone were each listed first in two of the four answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
RingCentral1st
Zoom Phone2nd- Nextiva3rd
Aircall4th
Ooma5th
Dialpad6th
CloudTalk7th
Quo8th
3CX–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- RingCentral4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Nextiva4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Zoom Phone4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
- Ooma3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
- Dialpad2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Aircall2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- Quo2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- CloudTalk2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- 3CX0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about business phone systems
5 answers
Asked ChatGPT
“Which business phone system should I use?”
Asked ChatGPT
“What are the best business phone systems?”
Asked ChatGPT
“What's the best business phone system for a sales team?”
Searched Google, AI Overview
“business phone system”
Searched Google, AI Overview
“voip phone system”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Nextiva or Zoom Phone more popular in search?
This chart shows how often people search Google for Nextiva and Zoom Phone by name. Each line represents a brand's share of searches for all nine business phone systems we track, month by month, from English-language searches worldwide.
Share of searches by month for Nextiva, Zoom Phone. The figures are in the table below the chart.
View monthly share of searches table
| Month | RingCentral | 3CX | Dialpad | Ooma | Aircall | Nextiva | Quo | CloudTalk | Zoom Phone |
|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 26.6% | 16% | 11.1% | 8.8% | 11% | 6.3% | 13.5% | 2.7% | 3.9% |
| Nov 2025 | 26.2% | 18.4% | 10.4% | 10.1% | 10.4% | 7.3% | 10.5% | 3.1% | 3.7% |
| Dec 2025 | 27.8% | 16.3% | 11.3% | 10.9% | 9.2% | 7.9% | 9.2% | 3.3% | 4% |
| Jan 2026 | 24.8% | 15.1% | 10.4% | 8.3% | 18.7% | 7.2% | 8.7% | 3.1% | 3.7% |
| Feb 2026 | 24.9% | 18.2% | 10.4% | 10% | 12.5% | 7.3% | 8.6% | 3.7% | 4.5% |
| Mar 2026 | 27.2% | 16.5% | 11.5% | 9% | 11.3% | 6.7% | 9.6% | 4.1% | 4% |
| Apr 2026 | 29.4% | 14.5% | 12.3% | 9.8% | 10% | 7.3% | 8.6% | 3.7% | 4.4% |
| May 2026 | 26.2% | 15.5% | 10.8% | 10.4% | 10.7% | 7.7% | 9.1% | 4.8% | 4.7% |
| Jun 2026 | 25% | 18.1% | 12.6% | 9.9% | 10.3% | 7.2% | 8.7% | 3.7% | 4.4% |
| Jul 2026 | 25.2% | 15% | 12.7% | 12.3% | 10.4% | 7.2% | 8.8% | 3.8% | 4.5% |
| Aug 2026 | 26.6% | 15.9% | 11.1% | 13.1% | 9% | 7.6% | 7.8% | 4% | 4.8% |
| Sep 2026 | 25.6% | 15.6% | 13.3% | 12.9% | 10.8% | 7.4% | 6.5% | 3.9% | 3.9% |
How has the Nextiva and Zoom Phone comparison changed over the last 12 months?
3 findings
- Nextiva was ahead of Zoom Phone in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Nextiva’s share of searches among business phone systems worldwide moved from 6.3% to 7.4%, and its estimated monthly branded searches moved from 53K to 52.3K.
- Across the 12 months ending September 2026, Zoom Phone’s share of searches among business phone systems worldwide held steady at 3.9%, and its estimated monthly branded searches moved from 33.1K to 27.1K.
How did search popularity change for business phone systems worldwide in September 2026?
2 changes
In September 2026, Zoom Phone lost share of searches among business phone systems worldwide, from 4.8% to 3.9%.
In September 2026, Nextiva rose from 7th to 6th among business phone systems worldwide.
How are branded searches counted?
9 search terms
Brandwave collects information about searches that people make online using Nextiva’s and Zoom Phone’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Nextiva
8 branded search terms
- nextiva
- nextiva app
- nextiva business phone
- nextiva com
- nextiva phone system
- nextiva software
- nextiva voip
- nextiva xbert
Zoom Phone
1 branded search term
- zoom phone
Other head-to-heads among business phone systems
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