LiveChat vs Qualified:Which is more popular?
In September 2026, LiveChat had more branded searches than Qualified among conversational marketing platforms worldwide. LiveChat had about 1,000 branded searches, while Qualified had 480. LiveChat made up 2.2% of all conversational marketing platform searches we track, and Qualified accounted for 1.1%. When we asked ChatGPT and Google AI Overviews about conversational marketing platforms, Qualified appeared in three of the five answers and LiveChat in two. Qualified was mentioned before LiveChat in three out of four answers.
Who do people search for more?
LiveChat, about 2 searches for every 1 for Qualified
Who does AI mention more?
Qualified, mentioned in 3 of 5 answers, LiveChat in 2
Who does AI recommend more?
Qualified, named ahead of LiveChat in 3 of 4 answers
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Top conversational marketing platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Qualified was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. LiveChat was mentioned in two out of five: not in any of the three ChatGPT answers, but in both Google AI Overviews. Qualified was listed before LiveChat in three out of four answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Intercom4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Tidio3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Qualified3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
- LiveChat2 of 5Named in 0 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Manychat2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Landbot1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Conversica0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about conversational marketing platforms
5 answers
Asked ChatGPT
“Which conversational marketing platform should I use?”
Asked ChatGPT
“What are the best conversational marketing platforms?”
Asked ChatGPT
“What's the best conversational marketing platform for website leads?”
Searched Google, AI Overview
“conversational marketing platform”
Searched Google, AI Overview
“website chat software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is LiveChat or Qualified more popular in search?
This chart shows how often people search Google for LiveChat and Qualified by name. Each line represents a brand's share of searches for all seven conversational marketing platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for LiveChat, Qualified. The figures are in the table below the chart.
View monthly share of searches table
| Month | Tidio | Landbot | Conversica | LiveChat | Manychat | Qualified | Intercom |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 56% | 32.5% | 3.4% | 7.2% | 0.64% | 0.29% | 0% |
| Nov 2025 | 57.1% | 32.5% | 3.4% | 5.9% | 0.79% | 0.24% | 0.01% |
| Dec 2025 | 62.2% | 29.3% | 3% | 4.3% | 0.87% | 0.32% | 0.01% |
| Jan 2026 | 61.7% | 29.6% | 3.2% | 4.3% | 0.86% | 0.26% | 0.01% |
| Feb 2026 | 52.8% | 30.5% | 3.3% | 12.2% | 0.89% | 0.27% | 0.01% |
| Mar 2026 | 62.1% | 22.8% | 2.9% | 11% | 0.8% | 0.38% | 0.02% |
| Apr 2026 | 65.6% | 26.2% | 3.2% | 3.7% | 0.75% | 0.51% | 0.04% |
| May 2026 | 61.5% | 28.8% | 2.9% | 5.2% | 1% | 0.57% | 0.03% |
| Jun 2026 | 58.9% | 27.6% | 4.3% | 7.4% | 0.99% | 0.82% | 0.02% |
| Jul 2026 | 60.2% | 28.4% | 4.3% | 5% | 1.2% | 0.84% | 0% |
| Aug 2026 | 63.1% | 25% | 3.2% | 6.4% | 1.1% | 1.1% | 0.02% |
| Sep 2026 | 62.8% | 29.8% | 3.1% | 2.2% | 1.1% | 1.1% | 0.02% |
How has the LiveChat and Qualified comparison changed over the last 12 months?
3 findings
- LiveChat was ahead of Qualified in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, LiveChat’s share of searches among conversational marketing platforms worldwide moved from 7.2% to 2.2%, and its estimated monthly branded searches moved from 6.6K to 1K.
- Across the 12 months ending September 2026, Qualified’s share of searches among conversational marketing platforms worldwide moved from 0.29% to 1.1%, and its estimated monthly branded searches moved from 270 to 480.
How did search popularity change for conversational marketing platforms worldwide in September 2026?
2 changes
In September 2026, LiveChat lost share of searches among conversational marketing platforms worldwide, from 6.4% to 2.2%.
In September 2026, Qualified fell from 5th to 6th among conversational marketing platforms worldwide.
How are branded searches counted?
3 search terms
Brandwave collects information about searches that people make online using LiveChat’s and Qualified’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among conversational marketing platforms
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