Gallabox vs Gupshup:Which is more popular?
In September 2026, Gupshup had more branded searches than Gallabox among WhatsApp business platforms worldwide. Gupshup had about 74,000 branded searches, while Gallabox had 9,900. Gupshup made up 22.1% of all WhatsApp business platform searches we track, and Gallabox accounted for 3%. When we asked ChatGPT and Google AI Overviews about WhatsApp business platforms, neither Gallabox nor Gupshup appeared in any of the five answers.
Who do people search for more?
Gupshup, about 7 searches for every 1 for Gallabox
Who does AI mention more?
Both were mentioned in 0 of 5 answers.
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Top WhatsApp business platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, neither Gallabox nor Gupshup showed up in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Twilio5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
WATI3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Respond.io2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
AiSensy0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Gupshup0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Interakt0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Gallabox0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about WhatsApp business platforms
5 answers
Asked ChatGPT
“Which WhatsApp business platform should I use?”
Asked ChatGPT
“What are the best WhatsApp Business API providers?”
Asked ChatGPT
“What's the best WhatsApp marketing tool for a small business?”
Searched Google, AI Overview
“whatsapp business api”
Searched Google, AI Overview
“twilio whatsapp”
Brands are shown in the order each answer named them. The survey took place in the United States on October 22, 2026.
Is Gallabox or Gupshup more popular in search?
This chart shows how often people search Google for Gallabox and Gupshup by name. Each line represents a brand's share of searches for all seven WhatsApp business platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Gupshup, Gallabox. The figures are in the table below the chart.
View monthly share of searches table
| Month | WATI | AiSensy | Gupshup | Interakt | Respond.io | Twilio | Gallabox |
|---|---|---|---|---|---|---|---|
| Oct 2025 | 28.2% | 15% | 33.4% | 12.3% | 4.5% | 3.7% | 3% |
| Nov 2025 | 29.5% | 15.7% | 28.6% | 12.8% | 5.7% | 3.8% | 3.8% |
| Dec 2025 | 28.7% | 18.6% | 27.8% | 12.5% | 5.6% | 3% | 3.7% |
| Jan 2026 | 26.5% | 21.1% | 25.8% | 14.1% | 6.3% | 3.4% | 2.8% |
| Feb 2026 | 27.9% | 18.1% | 27.1% | 14.8% | 5.4% | 3.6% | 3% |
| Mar 2026 | 27.3% | 17.8% | 26.6% | 14.5% | 6.5% | 4.3% | 2.9% |
| Apr 2026 | 31.2% | 16.8% | 25.2% | 13.8% | 6.2% | 4.1% | 2.8% |
| May 2026 | 27.3% | 17.8% | 26.6% | 14.5% | 6.5% | 4.3% | 2.9% |
| Jun 2026 | 27% | 17.6% | 26.3% | 14.4% | 7.9% | 3.5% | 3.5% |
| Jul 2026 | 27% | 17.6% | 26.3% | 14.4% | 7.9% | 3.5% | 3.5% |
| Aug 2026 | 26% | 20.8% | 25.5% | 13.9% | 7.6% | 3.4% | 2.8% |
| Sep 2026 | 27.7% | 22.1% | 22.1% | 14.8% | 6.6% | 3.6% | 3% |
How has the Gallabox and Gupshup comparison changed over the last 12 months?
3 findings
- Gupshup was ahead of Gallabox in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Gallabox’s share of searches among WhatsApp business platforms worldwide held steady at 3%, and its estimated monthly branded searches held steady at 9.9K.
- Across the 12 months ending September 2026, Gupshup’s share of searches among WhatsApp business platforms worldwide moved from 33.4% to 22.1%, and its estimated monthly branded searches moved from 110K to 74K.
How did search popularity change for WhatsApp business platforms worldwide in September 2026?
2 changes
In September 2026, AiSensy overtook Gupshup to rank 2nd among WhatsApp business platforms worldwide, with 22.1% of the searches.
In September 2026, Gupshup lost share of searches among WhatsApp business platforms worldwide, from 25.5% to 22.1%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Gallabox’s and Gupshup’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among WhatsApp business platforms
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