FieldEdge vs ServiceMax:Which is more popular?
In September 2026, ServiceMax had more branded searches than FieldEdge among field service management software worldwide. ServiceMax had about 8,100 branded searches, while FieldEdge had 6,600. ServiceMax made up 2.9% of all field service management software searches we track, and FieldEdge accounted for 2.4%. When we asked ChatGPT and Google AI Overviews about field service management software, FieldEdge appeared in two of the five answers and ServiceMax in none.
Who do people search for more?
ServiceMax, about 23% more searches than FieldEdge
Who does AI mention more?
FieldEdge, mentioned in 2 of 5 answers, ServiceMax in 0
Who does AI recommend more?
FieldEdge, the only one of the two named
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Top field service management software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, FieldEdge was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. ServiceMax did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Housecall Pro4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
ServiceTitan4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Jobber4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers- FieldEdge2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Workiz1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Simpro0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
ServiceM80 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers- ServiceMax0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Kickserv0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Tradify0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about field service management software
5 answers
Asked ChatGPT
“Which field service management software should I use?”
Asked ChatGPT
“What are the best field service management software options?”
Asked ChatGPT
“What's the best field service management software for a service business?”
Searched Google, AI Overview
“field service management software”
Searched Google, AI Overview
“dispatch software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is FieldEdge or ServiceMax more popular in search?
This chart shows how often people search Google for FieldEdge and ServiceMax by name. Each line represents a brand's share of searches for all ten field service management software we track, month by month, from English-language searches worldwide.
Share of searches by month for ServiceMax, FieldEdge. The figures are in the table below the chart.
View monthly share of searches table
| Month | Housecall Pro | ServiceTitan | Simpro | ServiceM8 | Workiz | ServiceMax | FieldEdge | Kickserv | Tradify | Jobber |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 27.2% | 33.2% | 15.5% | 12.2% | 5.4% | 3% | 2.4% | 0.88% | 0.14% | 0.03% |
| Nov 2025 | 30.2% | 30.2% | 14.1% | 13.6% | 6% | 2.7% | 2.2% | 0.78% | 0.15% | 0.03% |
| Dec 2025 | 32% | 32% | 12.3% | 11.8% | 5.2% | 2.9% | 2.9% | 0.83% | 0.13% | 0.03% |
| Jan 2026 | 32.1% | 32.1% | 12.6% | 11.8% | 5.2% | 2.9% | 2.3% | 0.85% | 0.16% | 0.02% |
| Feb 2026 | 33.2% | 27.2% | 12.8% | 14.9% | 5.4% | 3% | 2.4% | 0.88% | 0.16% | 0.03% |
| Mar 2026 | 30.4% | 30.4% | 14.4% | 13.7% | 5% | 2.7% | 2.2% | 0.64% | 0.46% | 0.03% |
| Apr 2026 | 31.4% | 31.4% | 12.3% | 14.1% | 5.1% | 2.3% | 2.3% | 0.66% | 0.47% | 0.02% |
| May 2026 | 32.8% | 26.8% | 15.5% | 14.7% | 4.4% | 2.4% | 2.4% | 0.69% | 0.38% | 0.03% |
| Jun 2026 | 33.7% | 27.6% | 13% | 15.2% | 4.5% | 2.5% | 2.5% | 0.71% | 0.28% | 0.02% |
| Jul 2026 | 33.8% | 27.6% | 12.9% | 15.2% | 4.5% | 2.5% | 2.5% | 0.71% | 0.28% | 0.02% |
| Aug 2026 | 33.8% | 27.6% | 13% | 15.2% | 4.5% | 2.5% | 2.5% | 0.71% | 0.28% | 0.03% |
| Sep 2026 | 32.9% | 26.9% | 15.6% | 14.8% | 3.6% | 2.9% | 2.4% | 0.69% | 0.28% | 0.03% |
How has the FieldEdge and ServiceMax comparison changed over the last 12 months?
3 findings
- ServiceMax was ahead of FieldEdge in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, FieldEdge’s share of searches among field service management software worldwide held steady at 2.4%, and its estimated monthly branded searches held steady at 6.6K.
- Across the 12 months ending September 2026, ServiceMax’s share of searches among field service management software worldwide moved from 3% to 2.9%, and its estimated monthly branded searches held steady at 8.1K.
How did search popularity change for field service management software worldwide in September 2026?
2 changes
In September 2026, ServiceMax rose from 7th to 6th among field service management software worldwide.
In September 2026, FieldEdge fell from 6th to 7th among field service management software worldwide.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using FieldEdge’s and ServiceMax’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
FieldEdge
1 branded search term
- fieldedge
ServiceMax
1 branded search term
- servicemax
Other head-to-heads among field service management software
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