Chatbase vs Tidio:Which is more popular?
In September 2026, Chatbase and Tidio were level in searches among chatbot builders worldwide, with an estimated 27.1K branded searches each, at 3.3% of the total each. When we asked ChatGPT and Google AI Overviews about chatbot builders, Tidio appeared in three of the five answers and Chatbase in two. Chatbase was mentioned before Tidio in two out of three answers.
Who do people search for more?
Chatbase and Tidio are searched for about as often as each other.
Who does AI mention more?
Tidio, mentioned in 3 of 5 answers, Chatbase in 2
Who does AI recommend more?
Chatbase, named ahead of Tidio in 2 of 3 answers
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Top chatbot builders in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Tidio was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Chatbase was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. Chatbase was listed before Tidio in two out of three answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- Tidio3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Manychat2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Botpress2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Chatbase2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Voiceflow2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Intercom2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
LiveChat1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Chatfuel0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Landbot0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Drift0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about chatbot builders
5 answers
Asked ChatGPT
“Which chatbot builder should I use?”
Asked ChatGPT
“What are the best chatbot builders?”
Asked ChatGPT
“What's the best chatbot builder for customer support?”
Searched Google, AI Overview
“chatbot builder”
Searched Google, AI Overview
“customer service chatbot”
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is Chatbase or Tidio more popular in search?
This chart shows how often people search Google for Chatbase and Tidio by name. Each line represents a brand's share of searches for all ten chatbot builders we track, month by month, from English-language searches worldwide.
Share of searches by month for Chatbase, Tidio. The figures are in the table below the chart.
View monthly share of searches table
| Month | Manychat | Botpress | Chatbase | Tidio | Voiceflow | Chatfuel | Landbot | Intercom | LiveChat | Drift |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 71.5% | 7.9% | 4.3% | 5.2% | 4.3% | 2.4% | 3.2% | 0.38% | 0.7% | 0.09% |
| Nov 2025 | 72.8% | 6.6% | 4.3% | 5.3% | 4.4% | 2.5% | 3.2% | 0.26% | 0.58% | 0.06% |
| Dec 2025 | 76.4% | 5.6% | 4.6% | 4.6% | 3.7% | 2.1% | 2.3% | 0.27% | 0.33% | 0.07% |
| Jan 2026 | 77.6% | 5.7% | 3.8% | 4.6% | 3.1% | 2.1% | 2.4% | 0.27% | 0.34% | 0.06% |
| Feb 2026 | 74.4% | 6.7% | 4.4% | 4.4% | 3.7% | 2.1% | 2.8% | 0.32% | 1.1% | 0.06% |
| Mar 2026 | 76.6% | 5.6% | 4.6% | 4.6% | 3.1% | 2.1% | 2% | 0.41% | 0.92% | 0.08% |
| Apr 2026 | 76.7% | 5.6% | 5.6% | 4.6% | 3.1% | 1.7% | 2% | 0.41% | 0.27% | 0.04% |
| May 2026 | 79% | 5.8% | 3.9% | 3.9% | 2.6% | 1.8% | 2% | 0.63% | 0.34% | 0.05% |
| Jun 2026 | 78.2% | 5.8% | 3.8% | 3.8% | 3.2% | 1.7% | 1.9% | 0.94% | 0.51% | 0.05% |
| Jul 2026 | 79.9% | 6% | 3.9% | 3.2% | 2.7% | 1.8% | 1.6% | 0.52% | 0.28% | 0.07% |
| Aug 2026 | 80.1% | 6% | 3.9% | 3.2% | 2.7% | 1.8% | 1.4% | 0.52% | 0.34% | 0.05% |
| Sep 2026 | 82% | 5% | 3.3% | 3.3% | 2.2% | 1.8% | 1.7% | 0.53% | 0.12% | 0.05% |
How has the Chatbase and Tidio comparison changed over the last 12 months?
3 findings
- The lead changed hands once in the 12 months ending September 2026: Chatbase took it in April 2026.
- Across the 12 months ending September 2026, Chatbase’s share of searches among chatbot builders worldwide moved from 4.3% to 3.3%, and its estimated monthly branded searches moved from 40.5K to 27.1K.
- Across the 12 months ending September 2026, Tidio’s share of searches among chatbot builders worldwide moved from 5.2% to 3.3%, and its estimated monthly branded searches moved from 49.5K to 27.1K.
How did search popularity change for chatbot builders worldwide in September 2026?
2 changes
In September 2026, Chatbase lost share of searches among chatbot builders worldwide, from 3.9% to 3.3%.
Estimated monthly branded searches for Tidio worldwide fell 45.3% over 12 measured months, from 49.5K to 27.1K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Chatbase’s and Tidio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among chatbot builders
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