Brandwave

BugHerd vs Hotjar:Which is more popular by branded search?

In August 2026, Hotjar had more branded searches than BugHerd among website feedback platforms worldwide. Hotjar was estimated to have 52.4K branded searches compared to BugHerd’s 5.4K, and held an 85.8% Share of Search versus BugHerd’s 8.8%. These are worldwide searches for English-language branded terms.

Share of Search among website feedback platforms worldwide in August 2026Which is more popular in search, BugHerd or Hotjar?
BugHerd8.8%5.4K searches
vs
Hotjar85.8%52.4K searches

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Which is more popular in search, BugHerd or Hotjar?

Compare the tools used to collect website feedback. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

BugHerd and Hotjar among website feedback platforms worldwide, by month

Share of Search by month for Hotjar, BugHerd. The figures are in the table below the chart.

View monthly share of search table
MonthHotjarBugHerdUserbackMarker.ioPastel
Oct 202593%4.5%1.6%0.88%0.07%
Nov 202592.5%4.4%2%1.1%0.04%
Dec 202591.8%5.3%1.9%0.98%0.07%
Jan 202691.6%5.3%1.9%1%0.07%
Feb 202686.1%8.8%3.2%1.7%0.19%
Mar 202686.2%8.8%3.2%1.7%0.15%
Apr 202687%8.7%2.5%1.7%0.09%
May 202685.4%10.1%2.9%1.5%0.11%
Jun 202688.9%7.4%2.1%1.5%0.08%
Jul 202684.1%10.6%3.1%2.1%0.11%
Aug 202685.8%8.8%3.1%2.1%0.08%
Sep 2026—————

How has the BugHerd and Hotjar comparison changed over the last 12 months?

  • Hotjar was ahead of BugHerd in every measured month of the 11 months ending August 2026.
  • Across the 11 months ending August 2026, BugHerd’s estimated Share of Search among website feedback platforms worldwide moved from 4.5% to 8.8%, and its estimated monthly branded searches moved from 6.6K to 5.4K.
  • Across the 11 months ending August 2026, Hotjar’s estimated Share of Search among website feedback platforms worldwide moved from 93% to 85.8%, and its estimated monthly branded searches moved from 138K to 52.4K.

How did search popularity change for website feedback platforms worldwide in August 2026?

  1. In August 2026, Hotjar gained estimated Share of Search among website feedback platforms worldwide, from 84.1% to 85.8%.

  2. In August 2026, BugHerd lost estimated Share of Search among website feedback platforms worldwide, from 10.6% to 8.8%.

How each brand is measured

Brandwave collects information about searches that people make online using BugHerd’s and Hotjar’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

BugHerd

1 branded search term

  • bugherd

Hotjar

2 branded search terms

  • hotjar
  • hotjar heatmap

How the Brand Demand Index is measured

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