Brandwave

Broadly vs Trustpilot:Which is more popular?

In September 2026, Trustpilot had more branded searches than Broadly among online review management platforms worldwide. Trustpilot had about 590 branded searches, while Broadly had 70. Trustpilot made up 0.47% of all online review management platform searches we track, and Broadly accounted for 0.06%. When we asked ChatGPT and Google AI Overviews about online review management platforms, Broadly appeared in one of the five answers and Trustpilot in none.

Among online review management platforms worldwide in September 2026

Who do people search for more?

Trustpilot, about 8 searches for every 1 for Broadly

Trustpilot 590 searchesBroadly 70 searches

Who does AI mention more?

Broadly, mentioned in 1 of 5 answers, Trustpilot in 0

Broadly in 1 of 5Trustpilot in 0 of 5

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Top online review management platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Broadly was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Trustpilot did not appear in any of the five answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Birdeye1st
  2. Podium2nd
  3. Reputation3rd
  4. NiceJob4th
  5. BrightLocal5th
  6. GatherUp6th
  7. Grade.us7th
  8. Broadly8th
  9. Yotpo–
  10. +1 more
  11. Trustpilot–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Birdeye5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Podium5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • BrightLocal4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • NiceJob3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Reputation3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • GatherUp2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Grade.us2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Broadly1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Yotpo0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Trustpilot0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

+1 more

See every answer about online review management platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Is Broadly or Trustpilot more popular in search?

This chart shows how often people search Google for Broadly and Trustpilot by name. Each line represents a brand's share of searches for all 11 online review management platforms we track, month by month, from English-language searches worldwide.

Broadly and Trustpilot among online review management platforms worldwide, by month

Share of searches by month for Trustpilot, Broadly. The figures are in the table below the chart.

View monthly share of searches table
MonthBirdeyeBrightLocalYotpoGatherUpNiceJobReviewTrackersReputationTrustpilotGrade.usBroadlyPodium
Oct 202548.1%21.5%21.5%2.3%2.3%2.3%0.79%0.47%0.57%0.06%0.06%
Nov 202550.7%22.7%18.6%2%2%2%0.84%0.49%0.49%0.08%0.03%
Dec 202545.6%24.9%20.4%2.2%2.7%2.2%0.81%0.54%0.54%0.06%0.02%
Jan 202650.2%22.5%18.4%2.4%2.4%2%0.83%0.49%0.6%0.06%0.03%
Feb 202650.1%22.4%18.4%2.4%2.4%2%1.1%0.6%0.49%0.06%0.06%
Mar 202666.6%16.3%11%2.2%1.4%1.2%0.64%0.36%0.29%0.02%0.02%
Apr 202645%24.7%20.2%2.2%3.3%2.2%1.2%0.54%0.66%0.06%0.03%
May 202650.5%22.6%18.5%2.4%2.4%1.6%0.83%0.6%0.49%0.06%0.03%
Jun 202647.4%21.3%21.3%3.4%2.8%1.8%0.96%0.56%0.46%0.07%0.02%
Jul 202647.4%21.2%21.2%3.4%2.8%1.8%0.96%0.69%0.37%0.07%0.03%
Aug 202649.5%22.2%18.1%3.6%2.4%1.9%1%0.72%0.39%0.07%0.03%
Sep 202659.2%17.8%14.5%3.5%1.9%1.5%0.7%0.47%0.38%0.06%0.03%

How has the Broadly and Trustpilot comparison changed over the last 12 months?

3 findings

How did search popularity change for online review management platforms worldwide in September 2026?

0 changes

Neither Broadly nor Trustpilot moved beyond provider rounding among online review management platforms in September 2026.

How are branded searches counted?

3 search terms

Brandwave collects information about searches that people make online using Broadly’s and Trustpilot’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Broadly

1 branded search term

  • broadly ai

Trustpilot

2 branded search terms

  • trustpilot business
  • trustpilot for business

How the Brand Demand Index is measured

Other head-to-heads among online review management platforms

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