Alchemer vs Enterpret:Which is more popular?
In September 2026, Alchemer had more branded searches than Enterpret among voice of customer platforms worldwide. Alchemer had about 22,200 branded searches, while Enterpret had 4,400. Alchemer made up 2.7% of all voice of customer platform searches we track, and Enterpret accounted for 0.53%. When we asked ChatGPT and Google AI Overviews about voice of customer platforms, Enterpret appeared in three of the five answers and Alchemer in one. Enterpret was mentioned before Alchemer in every answer that named either.
Who do people search for more?
Alchemer, about 5 searches for every 1 for Enterpret
Who does AI mention more?
Enterpret, mentioned in 3 of 5 answers, Alchemer in 1
Who does AI recommend more?
Enterpret, named ahead of Alchemer in 3 of 3 answers
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Top voice of customer platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Enterpret was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Alchemer was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Enterpret was listed before Alchemer in every answer that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Qualtrics1st
Medallia2nd- Chattermill3rd
Enterpret4th- Thematic5th
Sprinklr6th
InMoment7th
SurveyMonkey8th
Alchemer9th
Sprig–
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Qualtrics5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Medallia4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
SurveyMonkey3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Enterpret3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Chattermill3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Sprinklr2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Thematic2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
InMoment2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Alchemer1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Sprig0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about voice of customer platforms
5 answers
Asked ChatGPT
“Which voice of customer platform should I use?”
Asked ChatGPT
“What are the best voice of customer platforms?”
Asked ChatGPT
“What's the best voice of customer platform for customer feedback?”
Searched Google, AI Overview
“customer feedback software”
Searched Google, AI Overview
“customer experience platform”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Alchemer or Enterpret more popular in search?
This chart shows how often people search Google for Alchemer and Enterpret by name. Each line represents a brand's share of searches for all ten voice of customer platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for Alchemer, Enterpret. The figures are in the table below the chart.
View monthly share of searches table
| Month | SurveyMonkey | Qualtrics | Sprinklr | Thematic | Medallia | Alchemer | InMoment | Enterpret | Chattermill | Sprig |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 47.2% | 31.6% | 7.8% | 6.3% | 4.2% | 1.6% | 0.85% | 0.31% | 0.16% | 0.02% |
| Nov 2025 | 51.6% | 28.2% | 6.9% | 5.7% | 4.6% | 1.7% | 0.76% | 0.34% | 0.15% | 0.02% |
| Dec 2025 | 45.2% | 30.2% | 9.1% | 7.4% | 5% | 1.8% | 0.81% | 0.36% | 0.16% | 0.03% |
| Jan 2026 | 47.9% | 26.2% | 7.9% | 9.6% | 5.3% | 1.6% | 0.86% | 0.47% | 0.17% | 0.02% |
| Feb 2026 | 46.5% | 31.1% | 7.6% | 6.3% | 5.1% | 1.9% | 0.84% | 0.45% | 0.17% | 0.01% |
| Mar 2026 | 47.8% | 32% | 7.9% | 5.3% | 4.3% | 1.6% | 0.7% | 0.31% | 0.17% | 0.01% |
| Apr 2026 | 42.1% | 34.4% | 8.5% | 5.7% | 6.9% | 1.4% | 0.62% | 0.34% | 0.15% | 0.02% |
| May 2026 | 46.1% | 30.9% | 7.6% | 6.2% | 6.2% | 1.5% | 0.83% | 0.45% | 0.16% | 0.02% |
| Jun 2026 | 49.6% | 27.1% | 8.2% | 5.5% | 6.7% | 1.6% | 0.73% | 0.4% | 0.18% | 0.02% |
| Jul 2026 | 47.9% | 26.2% | 9.6% | 6.4% | 6.5% | 1.9% | 0.7% | 0.47% | 0.21% | 0.02% |
| Aug 2026 | 47.6% | 26% | 9.6% | 7.8% | 5.2% | 1.9% | 0.85% | 0.85% | 0.17% | 0.02% |
| Sep 2026 | 44.7% | 29.9% | 9% | 7.3% | 4.9% | 2.7% | 0.8% | 0.53% | 0.19% | 0.02% |
How has the Alchemer and Enterpret comparison changed over the last 12 months?
3 findings
- Alchemer was ahead of Enterpret in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Alchemer’s share of searches among voice of customer platforms worldwide moved from 1.6% to 2.7%, and its estimated monthly branded searches moved from 18.1K to 22.2K.
- Across the 12 months ending September 2026, Enterpret’s share of searches among voice of customer platforms worldwide moved from 0.31% to 0.53%, and its estimated monthly branded searches moved from 3.6K to 4.4K.
How did search popularity change for voice of customer platforms worldwide in September 2026?
2 changes

In September 2026, Alchemer gained share of searches among voice of customer platforms worldwide, from 1.9% to 2.7%.

In September 2026, Enterpret fell from 7th to 8th among voice of customer platforms worldwide.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Alchemer’s and Enterpret’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among voice of customer platforms

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