Abby Connect vs Smith.ai:Which is more popular by branded search?
In August 2026, Smith.ai had more branded searches than Abby Connect among answering services worldwide. Smith.ai was estimated to have 6.6K branded searches compared to Abby Connect’s 1.6K, and held a 41.7% Share of Search versus Abby Connect’s 10.1%. These are worldwide searches for English-language branded terms.
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Which is more popular in search, Abby Connect or Smith.ai?
Compare the answering services businesses run on. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for Smith.ai, Abby Connect. The figures are in the table below the chart.
View monthly share of search table
| Month | Smith.ai | AnswerConnect | Abby Connect | PATLive | RUBY | VoiceNation |
|---|---|---|---|---|---|---|
| Oct 2025 | 40.6% | 33.1% | 8% | 12% | 5% | 1.3% |
| Nov 2025 | 46.2% | 30.8% | 5.7% | 9.1% | 7.4% | 0.8% |
| Dec 2025 | 47.3% | 31.5% | 5.8% | 9.3% | 5.1% | 0.82% |
| Jan 2026 | 41.6% | 33.9% | 6.7% | 12.3% | 4.5% | 0.87% |
| Feb 2026 | 43.4% | 35.4% | 7% | 8.6% | 4.7% | 0.91% |
| Mar 2026 | 43.1% | 35.1% | 8.5% | 6.9% | 4.7% | 1.7% |
| Apr 2026 | 38.4% | 38.4% | 7.6% | 9.3% | 5.1% | 1.2% |
| May 2026 | 42.6% | 34.9% | 8.4% | 8.4% | 4.6% | 1.1% |
| Jun 2026 | 43% | 35.2% | 8.5% | 6.5% | 4.7% | 2.1% |
| Jul 2026 | 42.9% | 35.1% | 8.4% | 8.4% | 3.8% | 1.4% |
| Aug 2026 | 41.7% | 34.1% | 10.1% | 8.2% | 4.5% | 1.3% |
| Sep 2026 | — | — | — | — | — | — |
How has the Abby Connect and Smith.ai comparison changed over the last 12 months?
3 findings
- Smith.ai was ahead of Abby Connect in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Abby Connect’s estimated Share of Search among answering services worldwide moved from 8% to 10.1%, and its estimated monthly branded searches held steady at 1.6K.
- Across the 11 months ending August 2026, Smith.ai’s estimated Share of Search among answering services worldwide moved from 40.6% to 41.7%, and its estimated monthly branded searches moved from 8.1K to 6.6K.
How did search popularity change for answering services worldwide in August 2026?
2 changes
In August 2026, Abby Connect gained estimated Share of Search among answering services worldwide, from 8.4% to 10.1%.
In August 2026, Smith.ai lost estimated Share of Search among answering services worldwide, from 42.9% to 41.7%.
How each brand is measured
Brandwave collects information about searches that people make online using Abby Connect’s and Smith.ai’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Abby Connect
1 branded search term
- abby connect
Smith.ai
1 branded search term
- smith ai
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.