Brandwave

Government CRM platforms:Which brands are most popular in search?

In August 2026, Salesforce was the most searched among government CRM platforms worldwide, with an estimated 2.6M branded searches and 96.7% estimated Share of Search within this set. These are worldwide searches for English-language branded terms.

Share of Search, August 2026
  1. Salesforce96.7%
  2. Tyler Technologies1.5%
  3. Accela0.84%
  4. CivicPlus0.46%
  5. Granicus0.46%

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Share of SearchLeaderboard

Compare the systems councils manage residents in. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Share of Search among government CRM platforms worldwide, by month

Share of Search by month for Salesforce. The figures are in the table below the chart.

View monthly share of search table
MonthSalesforceTyler TechnologiesAccelaCivicPlusGranicus
Oct 202596.9%1.5%0.67%0.45%0.45%
Nov 202596.9%1.5%0.66%0.44%0.54%
Dec 202596.5%1.8%0.81%0.44%0.44%
Jan 202696.9%1.5%0.67%0.45%0.45%
Feb 202697.1%1.4%0.64%0.42%0.42%
Mar 202697%1.4%0.77%0.42%0.42%
Apr 202696.9%1.5%0.8%0.44%0.44%
May 202697%1.4%0.79%0.43%0.35%
Jun 202697.1%1.4%0.77%0.34%0.42%
Jul 202696.9%1.4%0.79%0.43%0.43%
Aug 202696.7%1.5%0.84%0.46%0.46%
Sep 2026—————

This month’s ranking, August 2026

  1. 1.Salesforce

    96.7%

    Held 1st. 2.6M estimated branded searches, -5.4% vs prior month. Share -0.2 points.

  2. 2.Tyler Technologies

    1.5%

    Held 2nd. 40.5K estimated branded searches, 0% vs prior month. Share +0.1 points.

  3. 3.Accela

    0.84%

    Held 3rd. 22.2K estimated branded searches, 0% vs prior month. Share 0 points.

  4. 4.CivicPlus

    0.46%

    Held 4th. 12.1K estimated branded searches, 0% vs prior month. Share 0 points.

  5. 5.Granicus

    0.46%

    Held 5th. 12.1K estimated branded searches, 0% vs prior month. Share 0 points.

Compare search popularity between leading brands

Which brand is most popular in search among government CRM platforms worldwide?

In August 2026, Salesforce was the most searched among government CRM platforms worldwide, with an estimated 2.6M branded searches and 96.7% estimated Share of Search within this set. Tyler Technologies is in 2nd place, 95.2 percentage points behind at 1.5% Share of Search.

Global government CRM platforms, last 12 months ending September 2026
BrandShare of SearchPeakLowRank
Salesforce96.9% → 96.7%97.1%Feb 202696.5%Dec 20251st
Tyler Technologies1.5%1.8%Dec 20251.4%Jun 20262nd
Accela0.67% → 0.84%0.84%Aug 20260.64%Feb 20263rd
CivicPlus0.45% → 0.46%0.46%Aug 20260.34%Jun 20264th
Granicus0.45% → 0.46%0.54%Nov 20250.35%May 20265th

Each finding as a sentence

How did search popularity change for government CRM platforms worldwide in August 2026?

  1. Estimated monthly branded searches for Accela worldwide rose 22.7% over 11 measured months, from 18.1K to 22.2K in August 2026.

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