Brandwave

Intercom vs Tidio:Which is more popular by branded search?

In August 2026, Tidio had more branded searches than Intercom among conversational marketing platforms worldwide. Tidio was estimated to have 29.7K branded searches compared to Intercom’s 6K, and held a 59.8% Share of Search versus Intercom’s 12.1%. Worldwide · English terms: these are worldwide searches for English-language branded terms.

Share of Search among conversational marketing platforms worldwide in August 2026Which is more popular in search, Intercom or Tidio?
Intercom12.1%6K searches
vs
Tidio59.8%29.7K searches

Follow Intercom vs Tidio and get free monthly updates on what changed

By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy

Track your brand against a rival →

Which is more popular in search, Intercom or Tidio?

Compare tools that engage website visitors in conversations and help marketing teams qualify demand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Intercom and Tidio among conversational marketing platforms worldwide, by month

Share of Search by month for Tidio, Intercom. The figures are in the table below the chart.

View monthly share of search table
MonthTidioLandbotIntercomConversicaQualified
Oct 202557.2%32.8%5.8%3.4%0.8%
Nov 202558.3%32.9%4.8%3.4%0.66%
Dec 202561.9%28.6%5.8%2.9%0.75%
Jan 202661.3%29.4%5.6%3.1%0.61%
Feb 202656.8%32.8%6.2%3.5%0.68%
Mar 202664.1%24.1%8%3%0.81%
Apr 202662.5%25.3%8%3.1%1%
May 202657.8%26.9%11.5%2.8%0.94%
Jun 202654.3%24.9%15.6%3.9%1.3%
Jul 202656.7%26%11.9%4.1%1.3%
Aug 202659.8%23.4%12.1%3.1%1.6%
Sep 2026—————

How has the Intercom and Tidio comparison changed over the last 12 months?

How did search popularity change for conversational marketing platforms worldwide in August 2026?

  1. In August 2026, Tidio gained estimated Share of Search among conversational marketing platforms worldwide, from 56.7% to 59.8%.

  2. Estimated monthly branded searches for Intercom worldwide rose 10.3% over 11 measured months, from 5.5K to 6K in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Intercom’s and Tidio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Intercom

6 branded search terms

  • intercom conversational marketing
  • intercom customer support
  • intercom fin
  • intercom fin ai
  • intercom website chat
  • intercom.com

Tidio

7 branded search terms

  • tidio
  • tidio chat bot
  • tidio chatbot
  • tidio live chat
  • tidio lyro
  • tidio website chat
  • tidio.com

How the Brand Demand Index is measured

Creator with pink hair and a pink jacket

Put your own brand in this comparison

Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.