Brandwave

How popular isUserVoice?

In September 2026, people searched for UserVoice by name about 2,930 times worldwide, a 17.2% decrease from the previous year. These searches made up 14.8% of all global customer feedback board platform searches, placing UserVoice third out of six platforms. When we asked both ChatGPT and Google AI Overviews about customer feedback board platforms, UserVoice appeared in one of the four answers and was the fifth most recommended of the six.

Search and AI answers in September 2026

UserVoice is the third most searched of 6 competitors and the fifth most recommended in AI answers.

  1. ProductboardShare of searches 51.3%Mentioned in 2 of 4 AI answersPlace in AI recommendations 4th
  2. FeaturebaseShare of searches 31%Mentioned in 2 of 4 AI answersPlace in AI recommendations 3rd
  3. UserVoiceShare of searches 14.8%Mentioned in 1 of 4 AI answersPlace in AI recommendations 5th
  4. CannyShare of searches 1.8%Mentioned in 4 of 4 AI answersPlace in AI recommendations 1st
  5. FrillShare of searches 0.81%Mentioned in 3 of 4 AI answersPlace in AI recommendations 2nd

+1 more

UserVoice website (opens in a new tab)

Follow UserVoice and get free monthly updates on what changed

By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy

Top customer feedback board platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, UserVoice was mentioned in one out of four: in one of the three ChatGPT answers, but not in the Google AI Overview. UserVoice is the fifth most recommended of the six.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Canny1st
  2. Frill2nd
  3. Featurebase3rd
  4. Productboard4th
  5. UserVoice5th
  6. Nolt6th

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Canny4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Frill3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Productboard2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Featurebase2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • UserVoice1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Nolt1 of 4Named in 1 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about customer feedback board platforms

4 answers

  • Asked ChatGPT

    “Which customer feedback platform should I use?”

    1. 1Canny

  • Asked ChatGPT

    “What are the best customer feedback board platforms?”

    1. 1Canny
    2. 2Featurebase
    3. 3Frill
    4. 4Productboard
    5. 5UserVoice
    6. 6Nolt

  • Asked ChatGPT

    “What's the best customer feedback platform for feature request voting?”

    1. 1Canny
    2. 2Featurebase
    3. 3Frill
    4. 4Productboard

  • Searched Google, AI Overview

    “feature request software”

    1. 1Canny
    2. 2Frill

  • Searched Google, AI Overview

    “product feedback board”

    Google showed no AI Overview for this search.

Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.

Which customer feedback board platforms compete with UserVoice?

UserVoice against customer feedback board platforms worldwide, by month

Share of searches by month for Productboard, Featurebase, UserVoice. The figures are in the table below the chart.

View monthly share of searches table
MonthProductboardFeaturebaseUserVoiceCannyFrillNolt
Oct 202561.2%22.5%14.4%1.1%0.53%0.37%
Nov 202557.5%24.7%13.5%1.1%2.7%0.42%
Dec 202554.6%27.8%14.4%0.94%2%0.27%
Jan 202654.9%28.6%13.7%1.2%1.2%0.37%
Feb 202656.7%28.9%12.2%1.1%0.79%0.3%
Mar 202656.2%29.3%12.2%1%0.93%0.34%
Apr 202659.9%26.3%11.7%1.1%0.72%0.36%
May 202655.9%29.3%11.9%1.1%0.91%0.77%
Jun 202655.4%28.2%11.9%1.1%2.8%0.45%
Jul 202650.9%31.4%13.3%1.2%2.6%0.55%
Aug 202648.9%35.5%12.7%1.2%1.4%0.39%
Sep 202651.3%31%14.8%1.8%0.81%0.3%

  1. 1.Productboard

    51.3%

    Held 1st. 10.2K estimated branded searches, +0.4% vs prior month. Share +2.4 points.

  2. 2.Featurebase

    31%

    Held 2nd. 6.1K estimated branded searches, -16.3% vs prior month. Share -4.5 points.

  3. 3.UserVoice

    14.8%

    Held 3rd. 2.9K estimated branded searches, +11.4% vs prior month. Share +2.1 points.

  4. 4.Canny

    1.8%

    Moved from 5th to 4th. 360 estimated branded searches, +50% vs prior month. Share +0.7 points.

  5. 5.Frill

    0.81%

    Moved from 4th to 5th. 160 estimated branded searches, -42.9% vs prior month. Share -0.5 points.

  6. 6.Nolt

    0.3%

    Held 6th. 60 estimated branded searches, -25% vs prior month. Share -0.1 points.

Compare popularity between UserVoice and its closest rivals

Every comparison with UserVoice

5 comparisons

How has branded search demand for UserVoice changed worldwide over the last 12 months?

2 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for UserVoice worldwide fell from 3.5K to 2.9K.
  • Across the 12 months ending September 2026, UserVoice’s share of searches among customer feedback board platforms worldwide peaked at 14.8% in September 2026 and was lowest at 11.7% in April 2026.

How did search popularity change for customer feedback board platforms worldwide in September 2026?

6 changes

  1. In September 2026, Canny overtook Frill to rank 4th among customer feedback board platforms worldwide, with 1.8% of the searches.

  2. In September 2026, Productboard gained share of searches among customer feedback board platforms worldwide, from 48.9% to 51.3%.

  3. In September 2026, UserVoice gained share of searches among customer feedback board platforms worldwide, from 12.7% to 14.8%.

  4. In September 2026, Featurebase lost share of searches among customer feedback board platforms worldwide, from 35.5% to 31%.

  5. In September 2026, Frill lost share of searches among customer feedback board platforms worldwide, from 1.4% to 0.81%.

  6. Estimated monthly branded searches for Nolt worldwide fell 33.3% over 12 measured months, from 90 to 60 in September 2026.

How are UserVoice’s branded searches counted?

5 search terms

Brandwave collects information about searches that people make online using UserVoice’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • feedback uservoice
  • user voice
  • uservoice
  • uservoice app
  • uservoice software

Do you work for UserVoice? To request corrections or removal please contact us via our support page and we will be happy to assist.

How the Brand Demand Index is measured

Creator with pink hair and a pink jacket

Is UserVoice your brand?

Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.

Start free