Brandwave

How popular isMuni-Link?

In September 2026, people searched for Muni-Link by name about 590 times worldwide, a 22.9% increase from the previous year. These searches made up 1.8% of all global utility billing software searches, placing Muni-Link fourth out of six brands. When we asked both ChatGPT and Google AI Overviews about utility billing software, Muni-Link appeared in four of the five answers and was the second most recommended of the six.

Search and AI answers in September 2026

Muni-Link is the fourth most searched of 6 competitors and the second most recommended in AI answers.

  1. ItronShare of searches 56.2%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
  2. VertexOneShare of searches 37.6%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
  3. MuniBillingShare of searches 2.7%Mentioned in 3 of 5 AI answersPlace in AI recommendations 1st
  4. Muni-LinkShare of searches 1.8%Mentioned in 4 of 5 AI answersPlace in AI recommendations 2nd
  5. CayentaShare of searches 1.5%Mentioned in 0 of 5 AI answersPlace in AI recommendations –

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Top utility billing software in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, Muni-Link was mentioned in four out of five: in two of the three ChatGPT answers and in both Google AI Overviews. Muni-Link is the second most recommended of the six.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. MuniBilling1st
  2. Muni-Link2nd
  3. El Dorado Utility Billing3rd
  4. Itron–
  5. VertexOne–
  6. Cayenta–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Muni-Link4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • MuniBilling3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • El Dorado Utility Billing3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Cayenta0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about utility billing software

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Which utility billing software compete with Muni-Link?

Muni-Link against utility billing software worldwide, by month

Share of searches by month for Itron, VertexOne, MuniBilling, Muni-Link. The figures are in the table below the chart.

View monthly share of searches table
MonthItronVertexOneMuniBillingMuni-LinkCayentaEl Dorado Utility Billing
Oct 202560.9%33.2%2.4%1.3%2%0.19%
Nov 202565.6%29.3%2.1%1.4%1.4%0.15%
Dec 202560.9%33.3%2.4%2%1.3%0.13%
Jan 202660.6%33.2%2.4%2%1.6%0.23%
Feb 202669%25.2%2.2%1.8%1.5%0.22%
Mar 202664.6%28.8%2.6%2.1%1.7%0.15%
Apr 202664.4%28.7%2.6%2.1%2.1%0.2%
May 202664.2%28.7%3.1%1.7%2.1%0.14%
Jun 202660.5%33.1%2.4%2%2%0.13%
Jul 202659.9%32.8%2.9%2%2.4%0.1%
Aug 202660.1%32.9%2.9%2%2%0.13%
Sep 202656.2%37.6%2.7%1.8%1.5%0.16%
  1. 1.Itron

    56.2%

    Held 1st. 18.1K estimated branded searches, 0% vs prior month. Share -3.9 points.

  2. 2.VertexOne

    37.6%

    Held 2nd. 12.1K estimated branded searches, +22.2% vs prior month. Share +4.7 points.

  3. Held 3rd. 880 estimated branded searches, 0% vs prior month. Share -0.2 points.

  4. 4.Muni-Link

    1.8%

    Moved from 5th to 4th. 590 estimated branded searches, 0% vs prior month. Share -0.1 points.

  5. 5.Cayenta

    1.5%

    Moved from 4th to 5th. 480 estimated branded searches, -18.6% vs prior month. Share -0.5 points.

  6. Held 6th. 50 estimated branded searches, +25% vs prior month. Share 0 points.

Compare popularity between Muni-Link and its closest rivals

Every comparison with Muni-Link

5 comparisons

How has branded search demand for Muni-Link changed worldwide over the last 12 months?

3 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for Muni-Link worldwide rose from 480 to 590.
  • Across the 12 months ending September 2026, Muni-Link’s share of searches among utility billing software worldwide increased from 1.3% to 1.8%.
  • Across the 12 months ending September 2026, Muni-Link rose from 5th to 4th among utility billing software worldwide.

How did search popularity change for utility billing software worldwide in September 2026?

5 changes
  1. In September 2026, VertexOne gained share of searches among utility billing software worldwide, from 32.9% to 37.6%.

  2. In September 2026, Itron lost share of searches among utility billing software worldwide, from 60.1% to 56.2%.

  3. In September 2026, Muni-Link rose from 5th to 4th among utility billing software worldwide.

  4. In September 2026, Cayenta fell from 4th to 5th among utility billing software worldwide.

  5. Estimated monthly branded searches for El Dorado Utility Billing worldwide fell 28.6% over 12 measured months, from 70 to 50 in September 2026.

How are Muni-Link’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using Muni-Link’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • muni link

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How the Brand Demand Index is measured

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Is Muni-Link your brand?

Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.