Brandwave

How popular isKnoCommerce?

In September 2026, people searched for KnoCommerce by name about 480 times worldwide, a 33.3% decrease from the previous year. These searches made up 19% of all global post-purchase survey platform searches, placing KnoCommerce second out of five platforms. When we asked both ChatGPT and Google AI Overviews about post-purchase survey platforms, KnoCommerce appeared in three of the five answers and was the third most recommended of the five.

Search and AI answers in September 2026

KnoCommerce is the second most searched of 5 competitors and the third most recommended in AI answers.

  1. ZigpollShare of searches 68.7%Mentioned in 4 of 5 AI answersPlace in AI recommendations 2nd
  2. KnoCommerceShare of searches 19%Mentioned in 3 of 5 AI answersPlace in AI recommendations 3rd
  3. FairingShare of searches 6.3%Mentioned in 5 of 5 AI answersPlace in AI recommendations 1st
  4. Grapevine SurveysShare of searches 4.4%Mentioned in 3 of 5 AI answersPlace in AI recommendations 4th
  5. AsklayerShare of searches 1.6%Mentioned in 0 of 5 AI answersPlace in AI recommendations –
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Top post-purchase survey platforms in ChatGPT and Google AI Overviews

In three ChatGPT questions and two Google AI Overviews, KnoCommerce was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. KnoCommerce is the third most recommended of the five.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Fairing1st
  2. Zigpoll2nd
  3. KnoCommerce3rd
  4. Grapevine Surveys4th
  5. Asklayer–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Fairing5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
  • Zigpoll4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
  • KnoCommerce3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Grapevine Surveys3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
  • Asklayer0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers

See every answer about post-purchase survey platforms

5 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.

Which post-purchase survey platforms compete with KnoCommerce?

KnoCommerce against post-purchase survey platforms worldwide, by month

Share of searches by month for Zigpoll, KnoCommerce, Fairing, Grapevine Surveys. The figures are in the table below the chart.

View monthly share of searches table
MonthZigpollKnoCommerceFairingGrapevine SurveysAsklayer
Oct 202550.2%33.2%6%4.1%6.5%
Nov 202554.2%29.4%6.5%5.5%4.5%
Dec 202554.5%29.5%7%5.5%3.5%
Jan 202660.3%25.4%5.6%4.7%3.9%
Feb 202652.9%28.1%7.1%6.7%5.2%
Mar 202657.7%29%6.9%4.4%2%
Apr 202659.6%24.6%7.5%4.6%3.8%
May 202655.9%24.6%10.3%4.6%4.6%
Jun 202657.3%25%7.8%7.3%2.6%
Jul 202670.6%16.8%7%3.8%1.7%
Aug 202663.8%21.7%7.7%5%1.8%
Sep 202668.7%19%6.3%4.4%1.6%

  1. 1.Zigpoll

    68.7%

    Held 1st. 1.7K estimated branded searches, +22.7% vs prior month. Share +4.8 points.

  2. 2.KnoCommerce

    19%

    Held 2nd. 480 estimated branded searches, 0% vs prior month. Share -2.7 points.

  3. 3.Fairing

    6.3%

    Held 3rd. 160 estimated branded searches, -5.9% vs prior month. Share -1.3 points.

  4. 4.Grapevine Surveys

    4.4%

    Held 4th. 110 estimated branded searches, 0% vs prior month. Share -0.6 points.

  5. 5.Asklayer

    1.6%

    Held 5th. 40 estimated branded searches, 0% vs prior month. Share -0.2 points.

Compare popularity between KnoCommerce and its closest rivals

Every comparison with KnoCommerce

4 comparisons

How has branded search demand for KnoCommerce changed worldwide over the last 12 months?

3 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for KnoCommerce worldwide fell from 720 to 480.
  • Across the 12 months ending September 2026, KnoCommerce’s share of searches among post-purchase survey platforms worldwide decreased from 33.2% to 19%.
  • Across the 12 months ending September 2026, KnoCommerce’s share of searches among post-purchase survey platforms worldwide peaked at 33.2% in October 2025 and was lowest at 16.8% in July 2026.

How did search popularity change for post-purchase survey platforms worldwide in September 2026?

5 changes

  1. In September 2026, Zigpoll gained share of searches among post-purchase survey platforms worldwide, from 63.8% to 68.7%.

  2. In September 2026, KnoCommerce lost share of searches among post-purchase survey platforms worldwide, from 21.7% to 19%.

  3. In September 2026, Fairing lost share of searches among post-purchase survey platforms worldwide, from 7.7% to 6.3%.

  4. In September 2026, Grapevine Surveys lost share of searches among post-purchase survey platforms worldwide, from 5% to 4.4%.

  5. Estimated monthly branded searches for Asklayer worldwide fell 71.4% over 12 measured months, from 140 to 40 in September 2026.

How are KnoCommerce’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using KnoCommerce’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • knocommerce

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How the Brand Demand Index is measured

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