Brandwave

How popular isShiftCare?

In September 2026, people searched for ShiftCare by name about 18,100 times in Australia, an 18.5% decrease from the previous year. These searches made up 89.4% of all Australia disability support software searches, placing ShiftCare first out of five brands. When we asked both ChatGPT and Google AI Overviews about disability support software, ShiftCare appeared in all answers and was the most recommended of the five.

Search and AI answers in September 2026

ShiftCare is the most searched of 5 competitors and the most recommended in AI answers.

  1. ShiftCareShare of searches 89.4%Mentioned in 4 of 4 AI answersPlace in AI recommendations 1st
  2. LumaryShare of searches 4.3%Mentioned in 3 of 4 AI answersPlace in AI recommendations 3rd
  3. CareMasterShare of searches 3.6%Mentioned in 0 of 4 AI answersPlace in AI recommendations –
  4. SupportAbilityShare of searches 1.9%Mentioned in 2 of 4 AI answersPlace in AI recommendations 4th
  5. BrevityShare of searches 0.79%Mentioned in 4 of 4 AI answersPlace in AI recommendations 2nd
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Top disability support software in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, ShiftCare appeared in all four answers. ShiftCare is the most recommended of the five.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. ShiftCare1st
  2. Brevity2nd
  3. Lumary3rd
  4. SupportAbility4th
  5. CareMaster–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • ShiftCare4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Brevity4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Lumary3 of 4Named in 3 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • SupportAbility2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • CareMaster0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about disability support software

4 answers

  • Asked ChatGPT

    “Which disability support software should I use in Australia?”

    1. 1ShiftCare
    2. 2Lumary
    3. 3Brevity

  • Asked ChatGPT

    “What are the best disability support software tools in Australia?”

    1. 1ShiftCare
    2. 2Brevity
    3. 3SupportAbility
    4. 4Lumary

  • Asked ChatGPT

    “What's the best disability support software in Australia for a disability provider?”

    1. 1ShiftCare
    2. 2Brevity
    3. 3SupportAbility
    4. 4Lumary

  • Searched Google, AI Overview

    “ndis provider software”

    1. 1ShiftCare
    2. 2Brevity

  • Searched Google, AI Overview

    “support coordination software”

    Google showed no AI Overview for this search.

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in Australia on October 19, 2026.

Which disability support software compete with ShiftCare?

ShiftCare against disability support software in Australia, by month

Share of searches by month for ShiftCare, Lumary, CareMaster. The figures are in the table below the chart.

View monthly share of searches table
MonthShiftCareLumaryCareMasterSupportAbilityBrevity
Oct 202590%3.6%3.6%2.4%0.49%
Nov 202587.4%4.8%4.2%2.8%0.68%
Dec 202590.4%3.6%3.6%1.9%0.5%
Jan 202688.6%4.3%4.3%2.3%0.49%
Feb 202687.6%4.8%4.3%2.9%0.48%
Mar 202688.9%4%3.5%2.9%0.72%
Apr 202689.2%4.3%3.5%2.4%0.59%
May 202689.9%4.1%2.9%2.4%0.73%
Jun 202688.4%4.3%3.5%2.9%0.88%
Jul 202688.2%4.9%3.5%2.9%0.58%
Aug 202688.5%4.3%3.5%2.9%0.78%
Sep 202689.4%4.3%3.6%1.9%0.79%

  1. 1.ShiftCare

    89.4%

    Held 1st. 18.1K estimated branded searches, 0% vs prior month. Share +0.9 points.

  2. 2.Lumary

    4.3%

    Held 2nd. 880 estimated branded searches, 0% vs prior month. Share 0 points.

  3. 3.CareMaster

    3.6%

    Held 3rd. 720 estimated branded searches, 0% vs prior month. Share 0 points.

  4. 4.SupportAbility

    1.9%

    Held 4th. 390 estimated branded searches, -33.9% vs prior month. Share -1 points.

  5. 5.Brevity

    0.79%

    Held 5th. 160 estimated branded searches, 0% vs prior month. Share 0 points.

Compare popularity between ShiftCare and its closest rivals

Every comparison with ShiftCare

4 comparisons

How has branded search demand for ShiftCare changed in Australia over the last 12 months?

3 findings
  • Across the 12 months ending September 2026, estimated monthly branded searches for ShiftCare in Australia fell from 22.2K to 18.1K.
  • Across the 12 months ending September 2026, ShiftCare’s share of searches among disability support software in Australia decreased from 90% to 89.4%.
  • Across the 12 months ending September 2026, ShiftCare’s share of searches among disability support software in Australia peaked at 90.4% in December 2025 and was lowest at 87.4% in November 2025.

How did search popularity change for Australia disability support software in September 2026?

4 changes

  1. In September 2026, ShiftCare gained share of searches among disability support software in Australia, from 88.5% to 89.4%.

  2. In September 2026, SupportAbility lost share of searches among disability support software in Australia, from 2.9% to 1.9%.

  3. Estimated monthly branded searches for Brevity in Australia rose 33.3% over 12 measured months, from 120 to 160 in September 2026.

  4. Estimated monthly branded searches for CareMaster in Australia fell 18.2% over 12 measured months, from 880 to 720 in September 2026.

How are ShiftCare’s branded searches counted?

1 search term

Brandwave collects information about searches that people make online using ShiftCare’s name. When viewed over time, estimated search volumes for this branded term can be used to understand whether interest in the brand is growing, holding steady, or fading.

  • shiftcare

Do you work for ShiftCare? To request corrections or removal please contact us via our support page and we will be happy to assist.

How the Brand Demand Index is measured

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