Capsule vs Express Scripts:Which is more popular?
In September 2026, Express Scripts had more branded searches than Capsule among prescription delivery services in the United States. Express Scripts had about 450,000 branded searches, while Capsule had 22,200. Express Scripts made up 4.4% of all prescription delivery service searches we track, and Capsule accounted for 0.22%. When we asked ChatGPT and Google AI Overviews about prescription delivery services, Express Scripts appeared in three of the five answers and Capsule in two. Express Scripts was mentioned before Capsule in two out of three answers that named either.
Who do people search for more?
Express Scripts, about 20 searches for every 1 for Capsule
Who does AI mention more?
Express Scripts, mentioned in 3 of 5 answers, Capsule in 2
Who does AI recommend more?
Express Scripts, named ahead of Capsule in 2 of 3 answers
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Top prescription delivery services in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Express Scripts was mentioned in three out of five: in two of the three ChatGPT answers and in one of the two Google AI Overviews. Capsule was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. Express Scripts was listed before Capsule in two out of three answers that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
CVS Pharmacy5 of 5Named in 3 of 3 ChatGPT answersNamed in 2 of 2 Google answers
Walgreens3 of 5Named in 1 of 3 ChatGPT answersNamed in 2 of 2 Google answers- Express Scripts3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Amazon Pharmacy3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Mark Cuban Cost Plus Drug Company3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Capsule2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
PillPack1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Alto Pharmacy0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about prescription delivery services
5 answers
Asked ChatGPT
“Which prescription delivery service should I use in the US?”
Asked ChatGPT
“What are the best prescription delivery services in the US?”
Asked ChatGPT
“What's the best prescription delivery service in the US for regular prescription refills?”
Searched Google, AI Overview
“prescription delivery”
Searched Google, AI Overview
“prescription delivery service”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in United States on October 19, 2026.
Is Capsule or Express Scripts more popular in search?
This chart shows how often people search Google for Capsule and Express Scripts by name. Each line represents a brand's share of searches for all eight prescription delivery services we track, month by month, from searches in United States.
Share of searches by month for Express Scripts, Capsule. The figures are in the table below the chart.
View monthly share of searches table
| Month | CVS Pharmacy | Walgreens | Express Scripts | Amazon Pharmacy | Mark Cuban Cost Plus Drug Company | Alto Pharmacy | Capsule | PillPack |
|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 58.8% | 32.6% | 5.3% | 1.6% | 1.1% | 0.32% | 0.21% | 0.12% |
| Nov 2025 | 58.9% | 32.3% | 5.3% | 1.6% | 1.1% | 0.39% | 0.21% | 0.12% |
| Dec 2025 | 59.1% | 32.4% | 5.3% | 1.6% | 0.95% | 0.26% | 0.21% | 0.12% |
| Jan 2026 | 52.3% | 35.2% | 7% | 3.2% | 1.5% | 0.35% | 0.28% | 0.15% |
| Feb 2026 | 57.4% | 31.5% | 6.3% | 2.3% | 1.7% | 0.38% | 0.25% | 0.14% |
| Mar 2026 | 58.8% | 32.2% | 5.3% | 1.9% | 1.2% | 0.32% | 0.21% | 0.12% |
| Apr 2026 | 62.4% | 28% | 5.6% | 2.1% | 1.2% | 0.34% | 0.23% | 0.12% |
| May 2026 | 59.2% | 32.5% | 4.4% | 1.9% | 1.4% | 0.32% | 0.21% | 0.1% |
| Jun 2026 | 59.4% | 32.5% | 4.4% | 1.9% | 1.1% | 0.32% | 0.22% | 0.1% |
| Jul 2026 | 59.4% | 32.6% | 4.4% | 2% | 1.1% | 0.26% | 0.22% | 0.1% |
| Aug 2026 | 59.4% | 32.5% | 4.4% | 1.9% | 1.1% | 0.32% | 0.22% | 0.1% |
| Sep 2026 | 59.4% | 32.6% | 4.4% | 2% | 1.1% | 0.26% | 0.22% | 0.1% |
How has the Capsule and Express Scripts comparison changed over the last 12 months?
3 findings
- Express Scripts was ahead of Capsule in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Capsule’s share of searches among prescription delivery services in the United States moved from 0.21% to 0.22%, and its estimated monthly branded searches held steady at 22.2K.
- Across the 12 months ending September 2026, Express Scripts’ share of searches among prescription delivery services in the United States moved from 5.3% to 4.4%, and its estimated monthly branded searches moved from 550K to 450K.
How did search popularity change for United States prescription delivery services in September 2026?
1 change
Estimated monthly branded searches for Express Scripts in the United States fell 18.2% over 12 measured months, from 550K to 450K in September 2026.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Capsule’s and Express Scripts’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Capsule
1 branded search term
- capsule pharmacy
Express Scripts
1 branded search term
- express scripts
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