Brandwave

Harvey Nichols vs John Lewis:Which is more popular?

In September 2026, John Lewis had more branded searches than Harvey Nichols among department stores in the United Kingdom. John Lewis had about 2.7 million branded searches, while Harvey Nichols had 135,000. John Lewis made up 23.6% of all department store searches we track, and Harvey Nichols accounted for 1.2%. When we asked ChatGPT and Google AI Overviews about department stores, John Lewis appeared in three of the four answers and Harvey Nichols in two. John Lewis was mentioned before Harvey Nichols in two out of three answers.

Among department stores in the United Kingdom in September 2026

Who do people search for more?

John Lewis, about 20 searches for every 1 for Harvey Nichols

John Lewis 2.7M searchesHarvey Nichols 135K searches

Who does AI mention more?

John Lewis, mentioned in 3 of 4 answers, Harvey Nichols in 2

John Lewis in 3 of 4Harvey Nichols in 2 of 4

Who does AI recommend more?

John Lewis, named ahead of Harvey Nichols in 2 of 3 answers

John Lewis first in 2Harvey Nichols first in 1

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Top department stores in ChatGPT and Google AI Overviews

In three ChatGPT questions and one Google AI Overview, John Lewis was mentioned in three out of four: in two of the three ChatGPT answers and in the Google AI Overview. Harvey Nichols was mentioned in two out of four: in two of the three ChatGPT answers, but not in the Google AI Overview. John Lewis was listed before Harvey Nichols in two out of three answers.

Most recommended by AI

Brands get a higher ranking if they are mentioned earlier in the answers.

  1. Harrods1st
  2. Selfridges2nd
  3. John Lewis3rd
  4. Liberty London4th
  5. Harvey Nichols5th
  6. M&S–
  7. Debenhams–
  8. House of Fraser–

Mentioned by AI

Each dot is one answer, filled in when that answer mentions the brand.

  • Harrods4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Selfridges4 of 4Named in 3 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • John Lewis3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Liberty London3 of 4Named in 2 of 3 ChatGPT answersNamed in 1 of 1 Google answers
  • Harvey Nichols2 of 4Named in 2 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • M&S0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • Debenhams0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers
  • House of Fraser0 of 4Named in 0 of 3 ChatGPT answersNamed in 0 of 1 Google answers

See every answer about department stores

4 answers

Not named in any answer:

Brands are shown in the order each answer named them. The survey took place in United Kingdom on October 22, 2026.

Is Harvey Nichols or John Lewis more popular in search?

This chart shows how often people search Google for Harvey Nichols and John Lewis by name. Each line represents a brand's share of searches for all eight department stores we track, month by month, from searches in United Kingdom.

Harvey Nichols and John Lewis among department stores in the United Kingdom, by month

Share of searches by month for John Lewis, Harvey Nichols. The figures are in the table below the chart.

View monthly share of searches table
MonthM&SJohn LewisHarrodsSelfridgesDebenhamsLiberty LondonHouse of FraserHarvey Nichols
Oct 202543.9%24.1%8.8%8.8%8.8%1.8%2.7%1.2%
Nov 202539.9%26.8%8%9.8%9.8%2%2.4%1.3%
Dec 202539.6%24.2%10.9%10.9%8.9%2.2%2.2%1.2%
Jan 202642.4%25.9%7.7%9.4%9.4%1.6%2.3%1.3%
Feb 202644.6%22.3%8.2%10%10%1.6%2%1.3%
Mar 202646.6%23.3%8.5%8.5%8.5%1.7%1.7%1.1%
Apr 202643.7%21.8%9.7%9.7%9.7%2%2%1.3%
May 202645.5%22.7%10.1%8.3%8.3%2%1.7%1.4%
Jun 202639.6%24.2%10.8%10.8%8.8%2.2%1.8%1.8%
Jul 202639.9%24.4%10.9%10.9%8.9%2.2%1.5%1.5%
Aug 202645%22.5%10%10%6.8%2%1.7%2%
Sep 202647.3%23.6%8.6%8.6%7.1%2.1%1.4%1.2%

How has the Harvey Nichols and John Lewis comparison changed over the last 12 months?

3 findings

How did search popularity change for United Kingdom department stores in September 2026?

2 changes
  1. In September 2026, John Lewis gained share of searches among department stores in the United Kingdom, from 22.5% to 23.6%.

  2. In September 2026, Harvey Nichols lost share of searches among department stores in the United Kingdom, from 2% to 1.2%.

How are branded searches counted?

2 search terms

Brandwave collects information about searches that people make online using Harvey Nichols’ and John Lewis’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Harvey Nichols

1 branded search term

  • harvey nichols

John Lewis

1 branded search term

  • john lewis

How the Brand Demand Index is measured

Other head-to-heads among department stores

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