Brandwave

LiveChat vs Tidio:Which is more popular by branded search in New Zealand?

In August 2026, Tidio had more branded searches than LiveChat among chatbot builders in New Zealand. Tidio was estimated to have 120 branded searches compared to LiveChat’s 60, and held a 6.3% Share of Search versus LiveChat’s 3.2%.

Share of Search among chatbot builders in New Zealand in August 2026Which is more popular in search, LiveChat or Tidio?
LiveChat3.2%60 searches
vs
Tidio6.3%120 searches

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Which is more popular in search, LiveChat or Tidio?

Compare the chatbot and live chat builders New Zealand businesses answer customers with. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

LiveChat and Tidio among chatbot builders in New Zealand, by month

Share of Search by month for Tidio, LiveChat. The figures are in the table below the chart.

View monthly share of search table
MonthManychatTidioLiveChatDriftChatfuel
Oct 202579.7%15%2.3%1.5%1.5%
Nov 202584.8%10.1%2.5%1.3%1.3%
Dec 202588.3%7.1%2.6%0.65%1.3%
Jan 202686.2%10.7%1%1%1%
Feb 202683%12%3%1%1%
Mar 202684.8%10.6%2.5%1%1%
Apr 202686.5%9.3%2.6%1%0.52%
May 202685.1%10.3%2.1%1%1.5%
Jun 202686.5%8.3%3.6%0.52%1%
Jul 202688.4%5.8%3.7%1.6%0.53%
Aug 202687.8%6.3%3.2%1.6%1.1%
Sep 2026—————

How has the LiveChat and Tidio comparison changed over the last 12 months?

  • Tidio was ahead of LiveChat in every measured month of the 11 months ending August 2026.
  • Across the 11 months ending August 2026, LiveChat’s estimated Share of Search among chatbot builders in New Zealand moved from 2.3% to 3.2%, and its estimated monthly branded searches moved from 30 to 60.
  • Across the 11 months ending August 2026, Tidio’s estimated Share of Search among chatbot builders in New Zealand moved from 15% to 6.3%, and its estimated monthly branded searches moved from 200 to 120.

How did search popularity change for New Zealand chatbot builders in August 2026?

  1. In August 2026, Tidio gained estimated Share of Search among chatbot builders in New Zealand, from 5.8% to 6.3%.

  2. In August 2026, LiveChat lost estimated Share of Search among chatbot builders in New Zealand, from 3.7% to 3.2%.

How each brand is measured

Brandwave collects information about searches that people make online using LiveChat’s and Tidio’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

LiveChat

5 branded search terms

  • livechat app
  • livechat chat widget
  • livechat chatbot
  • livechat live chat
  • livechat software

Tidio

6 branded search terms

  • tidio
  • tidio chat widget
  • tidio chatbot
  • tidio com
  • tidio live chat
  • tidio near me

How the Brand Demand Index is measured

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Put your own brand in this comparison

Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.