Brandwave

Drift vs LiveChat:Which is more popular by branded search in New Zealand?

In August 2026, LiveChat had more branded searches than Drift among chatbot builders in New Zealand. LiveChat was estimated to have 60 branded searches compared to Drift’s 30, and held a 3.2% Share of Search versus Drift’s 1.6%.

Share of Search among chatbot builders in New Zealand in August 2026Which is more popular in search, Drift or LiveChat?
Drift1.6%30 searches
vs
LiveChat3.2%60 searches

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Which is more popular in search, Drift or LiveChat?

Compare the chatbot and live chat builders New Zealand businesses answer customers with. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

Drift and LiveChat among chatbot builders in New Zealand, by month

Share of Search by month for LiveChat, Drift. The figures are in the table below the chart.

View monthly share of search table
MonthManychatTidioLiveChatDriftChatfuel
Oct 202579.7%15%2.3%1.5%1.5%
Nov 202584.8%10.1%2.5%1.3%1.3%
Dec 202588.3%7.1%2.6%0.65%1.3%
Jan 202686.2%10.7%1%1%1%
Feb 202683%12%3%1%1%
Mar 202684.8%10.6%2.5%1%1%
Apr 202686.5%9.3%2.6%1%0.52%
May 202685.1%10.3%2.1%1%1.5%
Jun 202686.5%8.3%3.6%0.52%1%
Jul 202688.4%5.8%3.7%1.6%0.53%
Aug 202687.8%6.3%3.2%1.6%1.1%
Sep 2026—————

How has the Drift and LiveChat comparison changed over the last 12 months?

  • LiveChat was ahead of Drift in every measured month of the 11 months ending August 2026.
  • Across the 11 months ending August 2026, Drift’s estimated Share of Search among chatbot builders in New Zealand moved from 1.5% to 1.6%, and its estimated monthly branded searches moved from 20 to 30.
  • Across the 11 months ending August 2026, LiveChat’s estimated Share of Search among chatbot builders in New Zealand moved from 2.3% to 3.2%, and its estimated monthly branded searches moved from 30 to 60.

How did search popularity change for New Zealand chatbot builders in August 2026?

  1. In August 2026, LiveChat lost estimated Share of Search among chatbot builders in New Zealand, from 3.7% to 3.2%.

  2. Estimated monthly branded searches for Drift in New Zealand rose 50% over 11 measured months, from 20 to 30 in August 2026.

How each brand is measured

Brandwave collects information about searches that people make online using Drift’s and LiveChat’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

Drift

3 branded search terms

  • drift chat
  • drift chatbot
  • drift live chat

LiveChat

5 branded search terms

  • livechat app
  • livechat chat widget
  • livechat chatbot
  • livechat live chat
  • livechat software

How the Brand Demand Index is measured

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Put your own brand in this comparison

Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.