ServiceM8 vs Workiz:Which is more popular?
In September 2026, ServiceM8 had more branded searches than Workiz among field service management software worldwide. ServiceM8 had about 40,800 branded searches, while Workiz had 9,900. ServiceM8 made up 14.8% of all field service management software searches we track, and Workiz accounted for 3.6%. When we asked ChatGPT and Google AI Overviews about field service management software, Workiz appeared in one of the five answers and ServiceM8 in none.
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Top field service management software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Workiz was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. ServiceM8 did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Housecall Pro4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
ServiceTitan4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Jobber4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
FieldEdge2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Workiz1 of 5Named in 1 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Simpro0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
ServiceM80 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
ServiceMax0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Kickserv0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Tradify0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about field service management software
5 answers
Asked ChatGPT
“Which field service management software should I use?”
Asked ChatGPT
“What are the best field service management software options?”
Asked ChatGPT
“What's the best field service management software for a service business?”
Searched Google, AI Overview
“field service management software”
Searched Google, AI Overview
“dispatch software”
Not named in any answer:
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is ServiceM8 or Workiz more popular in search?
This chart shows how often people search Google for ServiceM8 and Workiz by name. Each line represents a brand's share of searches for all ten field service management software we track, month by month, from English-language searches worldwide.
Share of searches by month for ServiceM8, Workiz. The figures are in the table below the chart.
View monthly share of searches table
| Month | Housecall Pro | ServiceTitan | Simpro | ServiceM8 | Workiz | ServiceMax | FieldEdge | Kickserv | Tradify | Jobber |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 27.2% | 33.2% | 15.5% | 12.2% | 5.4% | 3% | 2.4% | 0.88% | 0.14% | 0.03% |
| Nov 2025 | 30.2% | 30.2% | 14.1% | 13.6% | 6% | 2.7% | 2.2% | 0.78% | 0.15% | 0.03% |
| Dec 2025 | 32% | 32% | 12.3% | 11.8% | 5.2% | 2.9% | 2.9% | 0.83% | 0.13% | 0.03% |
| Jan 2026 | 32.1% | 32.1% | 12.6% | 11.8% | 5.2% | 2.9% | 2.3% | 0.85% | 0.16% | 0.02% |
| Feb 2026 | 33.2% | 27.2% | 12.8% | 14.9% | 5.4% | 3% | 2.4% | 0.88% | 0.16% | 0.03% |
| Mar 2026 | 30.4% | 30.4% | 14.4% | 13.7% | 5% | 2.7% | 2.2% | 0.64% | 0.46% | 0.03% |
| Apr 2026 | 31.4% | 31.4% | 12.3% | 14.1% | 5.1% | 2.3% | 2.3% | 0.66% | 0.47% | 0.02% |
| May 2026 | 32.8% | 26.8% | 15.5% | 14.7% | 4.4% | 2.4% | 2.4% | 0.69% | 0.38% | 0.03% |
| Jun 2026 | 33.7% | 27.6% | 13% | 15.2% | 4.5% | 2.5% | 2.5% | 0.71% | 0.28% | 0.02% |
| Jul 2026 | 33.8% | 27.6% | 12.9% | 15.2% | 4.5% | 2.5% | 2.5% | 0.71% | 0.28% | 0.02% |
| Aug 2026 | 33.8% | 27.6% | 13% | 15.2% | 4.5% | 2.5% | 2.5% | 0.71% | 0.28% | 0.03% |
| Sep 2026 | 32.9% | 26.9% | 15.6% | 14.8% | 3.6% | 2.9% | 2.4% | 0.69% | 0.28% | 0.03% |
How has the ServiceM8 and Workiz comparison changed over the last 12 months?
3 findings
- ServiceM8 was ahead of Workiz in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, ServiceM8’s share of searches among field service management software worldwide moved from 12.2% to 14.8%, and its estimated monthly branded searches moved from 33.4K to 40.8K.
- Across the 12 months ending September 2026, Workiz’s share of searches among field service management software worldwide moved from 5.4% to 3.6%, and its estimated monthly branded searches moved from 14.8K to 9.9K.
How did search popularity change for field service management software worldwide in September 2026?
3 changes
In September 2026, Simpro overtook ServiceM8 to rank 3rd among field service management software worldwide, with 15.6% of the searches.
In September 2026, Workiz lost share of searches among field service management software worldwide, from 4.5% to 3.6%.
Estimated monthly branded searches for ServiceM8 worldwide rose 22.2% over 12 measured months, from 33.4K to 40.8K in September 2026.
How are branded searches counted?
4 search terms
Brandwave collects information about searches that people make online using ServiceM8’s and Workiz’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among field service management software
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