LiveChat vs Voiceflow:Which is more popular?
In September 2026, Voiceflow had more branded searches than LiveChat among chatbot builders worldwide. Voiceflow had about 18,400 branded searches, while LiveChat had 1,000. Voiceflow made up 2.2% of all chatbot builder searches we track, and LiveChat accounted for 0.12%. When we asked ChatGPT and Google AI Overviews about chatbot builders, Voiceflow appeared in two of the five answers and LiveChat in one. Voiceflow was mentioned before LiveChat in every answer that named either.
Who do people search for more?
Voiceflow, about 18 searches for every 1 for LiveChat
Who does AI mention more?
Voiceflow, mentioned in 2 of 5 answers, LiveChat in 1
Who does AI recommend more?
Voiceflow, named ahead of LiveChat in 2 of 2 answers
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Top chatbot builders in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, Voiceflow was mentioned in two out of five: in two of the three ChatGPT answers, but not in either of the two Google AI Overviews. LiveChat was mentioned in one out of five: not in any of the three ChatGPT answers, but in one of the two Google AI Overviews. Voiceflow was listed before LiveChat in every answer that named either.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Tidio3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Manychat2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Botpress2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Chatbase2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Voiceflow2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Intercom2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
LiveChat1 of 5Named in 0 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Chatfuel0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Landbot0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Drift0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about chatbot builders
5 answers
Asked ChatGPT
“Which chatbot builder should I use?”
Asked ChatGPT
“What are the best chatbot builders?”
Asked ChatGPT
“What's the best chatbot builder for customer support?”
Searched Google, AI Overview
“chatbot builder”
Searched Google, AI Overview
“customer service chatbot”
Brands are shown in the order each answer named them. The survey took place in the United States on October 20, 2026.
Is LiveChat or Voiceflow more popular in search?
This chart shows how often people search Google for LiveChat and Voiceflow by name. Each line represents a brand's share of searches for all ten chatbot builders we track, month by month, from English-language searches worldwide.
Share of searches by month for Voiceflow, LiveChat. The figures are in the table below the chart.
View monthly share of searches table
| Month | Manychat | Botpress | Chatbase | Tidio | Voiceflow | Chatfuel | Landbot | Intercom | LiveChat | Drift |
|---|---|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 71.5% | 7.9% | 4.3% | 5.2% | 4.3% | 2.4% | 3.2% | 0.38% | 0.7% | 0.09% |
| Nov 2025 | 72.8% | 6.6% | 4.3% | 5.3% | 4.4% | 2.5% | 3.2% | 0.26% | 0.58% | 0.06% |
| Dec 2025 | 76.4% | 5.6% | 4.6% | 4.6% | 3.7% | 2.1% | 2.3% | 0.27% | 0.33% | 0.07% |
| Jan 2026 | 77.6% | 5.7% | 3.8% | 4.6% | 3.1% | 2.1% | 2.4% | 0.27% | 0.34% | 0.06% |
| Feb 2026 | 74.4% | 6.7% | 4.4% | 4.4% | 3.7% | 2.1% | 2.8% | 0.32% | 1.1% | 0.06% |
| Mar 2026 | 76.6% | 5.6% | 4.6% | 4.6% | 3.1% | 2.1% | 2% | 0.41% | 0.92% | 0.08% |
| Apr 2026 | 76.7% | 5.6% | 5.6% | 4.6% | 3.1% | 1.7% | 2% | 0.41% | 0.27% | 0.04% |
| May 2026 | 79% | 5.8% | 3.9% | 3.9% | 2.6% | 1.8% | 2% | 0.63% | 0.34% | 0.05% |
| Jun 2026 | 78.2% | 5.8% | 3.8% | 3.8% | 3.2% | 1.7% | 1.9% | 0.94% | 0.51% | 0.05% |
| Jul 2026 | 79.9% | 6% | 3.9% | 3.2% | 2.7% | 1.8% | 1.6% | 0.52% | 0.28% | 0.07% |
| Aug 2026 | 80.1% | 6% | 3.9% | 3.2% | 2.7% | 1.8% | 1.4% | 0.52% | 0.34% | 0.05% |
| Sep 2026 | 82% | 5% | 3.3% | 3.3% | 2.2% | 1.8% | 1.7% | 0.53% | 0.12% | 0.05% |
How has the LiveChat and Voiceflow comparison changed over the last 12 months?
3 findings
- Voiceflow was ahead of LiveChat in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, LiveChat’s share of searches among chatbot builders worldwide moved from 0.7% to 0.12%, and its estimated monthly branded searches moved from 6.6K to 1K.
- Across the 12 months ending September 2026, Voiceflow’s share of searches among chatbot builders worldwide moved from 4.3% to 2.2%, and its estimated monthly branded searches moved from 40.8K to 18.4K.
How did search popularity change for chatbot builders worldwide in September 2026?
2 changes
Voiceflow’s share of searches among chatbot builders worldwide has lost ground for 3 months in a row, from 3.2% to 2.2% in September 2026.
Estimated monthly branded searches for LiveChat worldwide fell 84.8% over 12 measured months, from 6.6K to 1K in September 2026.
How are branded searches counted?
4 search terms
Brandwave collects information about searches that people make online using LiveChat’s and Voiceflow’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among chatbot builders
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