Cayenta vs MuniBilling:Which is more popular?
In September 2026, MuniBilling had more branded searches than Cayenta among utility billing software worldwide. MuniBilling had about 880 branded searches, while Cayenta had 480. MuniBilling made up 2.7% of all utility billing software searches we track, and Cayenta accounted for 1.5%. When we asked ChatGPT and Google AI Overviews about utility billing software, MuniBilling appeared in three of the five answers and Cayenta in none.
Who do people search for more?
MuniBilling, about 83% more searches than Cayenta
Who does AI mention more?
MuniBilling, mentioned in 3 of 5 answers, Cayenta in 0
Who does AI recommend more?
MuniBilling, the only one of the two named
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Top utility billing software in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, MuniBilling was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. Cayenta did not appear in any of the five answers.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
Muni-Link4 of 5Named in 2 of 3 ChatGPT answersNamed in 2 of 2 Google answers
MuniBilling3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers- El Dorado Utility Billing3 of 5Named in 3 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Itron0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
VertexOne0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Cayenta0 of 5Named in 0 of 3 ChatGPT answersNamed in 0 of 2 Google answers
See every answer about utility billing software
5 answers
Asked ChatGPT
“Which utility billing software should I use?”
Asked ChatGPT
“What are the best utility billing software options?”
Asked ChatGPT
“What's the best utility billing software for customer billing?”
Searched Google, AI Overview
“utility billing software”
Searched Google, AI Overview
“utility billing system”
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is Cayenta or MuniBilling more popular in search?
This chart shows how often people search Google for Cayenta and MuniBilling by name. Each line represents a brand's share of searches for all six utility billing software we track, month by month, from English-language searches worldwide.
Share of searches by month for MuniBilling, Cayenta. The figures are in the table below the chart.
View monthly share of searches table
| Month | Itron | VertexOne | MuniBilling | Muni-Link | Cayenta | El Dorado Utility Billing |
|---|---|---|---|---|---|---|
| Oct 2025 | 60.9% | 33.2% | 2.4% | 1.3% | 2% | 0.19% |
| Nov 2025 | 65.6% | 29.3% | 2.1% | 1.4% | 1.4% | 0.15% |
| Dec 2025 | 60.9% | 33.3% | 2.4% | 2% | 1.3% | 0.13% |
| Jan 2026 | 60.6% | 33.2% | 2.4% | 2% | 1.6% | 0.23% |
| Feb 2026 | 69% | 25.2% | 2.2% | 1.8% | 1.5% | 0.22% |
| Mar 2026 | 64.6% | 28.8% | 2.6% | 2.1% | 1.7% | 0.15% |
| Apr 2026 | 64.4% | 28.7% | 2.6% | 2.1% | 2.1% | 0.2% |
| May 2026 | 64.2% | 28.7% | 3.1% | 1.7% | 2.1% | 0.14% |
| Jun 2026 | 60.5% | 33.1% | 2.4% | 2% | 2% | 0.13% |
| Jul 2026 | 59.9% | 32.8% | 2.9% | 2% | 2.4% | 0.1% |
| Aug 2026 | 60.1% | 32.9% | 2.9% | 2% | 2% | 0.13% |
| Sep 2026 | 56.2% | 37.6% | 2.7% | 1.8% | 1.5% | 0.16% |
How has the Cayenta and MuniBilling comparison changed over the last 12 months?
3 findings
- MuniBilling was ahead of Cayenta in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, Cayenta’s share of searches among utility billing software worldwide moved from 2% to 1.5%, and its estimated monthly branded searches moved from 720 to 480.
- Across the 12 months ending September 2026, MuniBilling’s share of searches among utility billing software worldwide moved from 2.4% to 2.7%, and its estimated monthly branded searches held steady at 880.
How did search popularity change for utility billing software worldwide in September 2026?
1 change

In September 2026, Cayenta fell from 4th to 5th among utility billing software worldwide.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using Cayenta’s and MuniBilling’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Cayenta
1 branded search term
- cayenta
MuniBilling
1 branded search term
- munibilling
Other head-to-heads among utility billing software

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