BugHerd vs Userback:Which is more popular by branded search?
In August 2026, BugHerd had more branded searches than Userback among website feedback platforms worldwide. BugHerd was estimated to have 5.4K branded searches compared to Userback’s 1.9K, and held an 8.8% Share of Search versus Userback’s 3.1%. These are worldwide searches for English-language branded terms.
Follow BugHerd vs Userback and get free monthly updates on what changed
By continuing you'll get index updates and occasional product news from Brandwave. Unsubscribe any time. Privacy
Which is more popular in search, BugHerd or Userback?
Compare the tools used to collect website feedback. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.
Share of Search by month for BugHerd, Userback. The figures are in the table below the chart.
View monthly share of search table
| Month | Hotjar | BugHerd | Userback | Marker.io | Pastel |
|---|---|---|---|---|---|
| Oct 2025 | 93% | 4.5% | 1.6% | 0.88% | 0.07% |
| Nov 2025 | 92.5% | 4.4% | 2% | 1.1% | 0.04% |
| Dec 2025 | 91.8% | 5.3% | 1.9% | 0.98% | 0.07% |
| Jan 2026 | 91.6% | 5.3% | 1.9% | 1% | 0.07% |
| Feb 2026 | 86.1% | 8.8% | 3.2% | 1.7% | 0.19% |
| Mar 2026 | 86.2% | 8.8% | 3.2% | 1.7% | 0.15% |
| Apr 2026 | 87% | 8.7% | 2.5% | 1.7% | 0.09% |
| May 2026 | 85.4% | 10.1% | 2.9% | 1.5% | 0.11% |
| Jun 2026 | 88.9% | 7.4% | 2.1% | 1.5% | 0.08% |
| Jul 2026 | 84.1% | 10.6% | 3.1% | 2.1% | 0.11% |
| Aug 2026 | 85.8% | 8.8% | 3.1% | 2.1% | 0.08% |
| Sep 2026 | — | — | — | — | — |
How has the BugHerd and Userback comparison changed over the last 12 months?
3 findings
- BugHerd was ahead of Userback in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, BugHerd’s estimated Share of Search among website feedback platforms worldwide moved from 4.5% to 8.8%, and its estimated monthly branded searches moved from 6.6K to 5.4K.
- Across the 11 months ending August 2026, Userback’s estimated Share of Search among website feedback platforms worldwide moved from 1.6% to 3.1%, and its estimated monthly branded searches moved from 2.4K to 1.9K.
How did search popularity change for website feedback platforms worldwide in August 2026?
2 changes
In August 2026, BugHerd lost estimated Share of Search among website feedback platforms worldwide, from 10.6% to 8.8%.
Estimated monthly branded searches for Userback worldwide fell 20.8% over 11 measured months, from 2.4K to 1.9K in August 2026.
How each brand is measured
Brandwave collects information about searches that people make online using BugHerd’s and Userback’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Put your own brand in this comparison
Brandwave tracks your branded demand next to the rival you actually watch, with your campaigns, spend and outcomes on the same timeline.