BugHerd vs Ruttl:Which is more popular?
In September 2026, BugHerd had more branded searches than Ruttl among website feedback platforms worldwide. BugHerd had about 6,600 branded searches, while Ruttl had 1,000. BugHerd made up 5.4% of all website feedback platform searches we track, and Ruttl accounted for 0.81%. When we asked ChatGPT and Google AI Overviews about website feedback platforms, BugHerd appeared in four of the five answers and Ruttl in two. BugHerd was mentioned before Ruttl in every answer.
Who do people search for more?
BugHerd, about 7 searches for every 1 for Ruttl
Who does AI mention more?
BugHerd, mentioned in 4 of 5 answers, Ruttl in 2
Who does AI recommend more?
BugHerd, named ahead of Ruttl in every answer
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Top website feedback platforms in ChatGPT and Google AI Overviews
In three ChatGPT questions and two Google AI Overviews, BugHerd was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Ruttl was mentioned in two out of five: in one of the three ChatGPT answers and in one of the two Google AI Overviews. BugHerd was listed before Ruttl in every answer.
Most recommended by AI
Brands get a higher ranking if they are mentioned earlier in the answers.
Mentioned by AI
Each dot is one answer, filled in when that answer mentions the brand.
- BugHerd4 of 5Named in 3 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Hotjar3 of 5Named in 2 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Userback2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers- Usersnap2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Marker.io2 of 5Named in 2 of 3 ChatGPT answersNamed in 0 of 2 Google answers
Ruttl2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers- Qualaroo2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
Pastel2 of 5Named in 1 of 3 ChatGPT answersNamed in 1 of 2 Google answers
See every answer about website feedback platforms
5 answers
Asked ChatGPT
“Which website feedback tool should I use?”
Asked ChatGPT
“What are the best website feedback tools?”
Asked ChatGPT
“What's the best website feedback tool for site review?”
Searched Google, AI Overview
“website feedback tool”
Searched Google, AI Overview
“bug reporting tool”
Brands are shown in the order each answer named them. The survey took place in the United States on October 21, 2026.
Is BugHerd or Ruttl more popular in search?
This chart shows how often people search Google for BugHerd and Ruttl by name. Each line represents a brand's share of searches for all eight website feedback platforms we track, month by month, from English-language searches worldwide.
Share of searches by month for BugHerd, Ruttl. The figures are in the table below the chart.
View monthly share of searches table
| Month | Hotjar | BugHerd | Userback | Usersnap | Marker.io | Ruttl | Qualaroo | Pastel |
|---|---|---|---|---|---|---|---|---|
| Oct 2025 | 89.4% | 4.4% | 1.6% | 1.6% | 0.86% | 1.3% | 0.86% | 0.07% |
| Nov 2025 | 88.7% | 4.4% | 1.9% | 1.9% | 1% | 1.3% | 0.71% | 0.04% |
| Dec 2025 | 87.9% | 5.2% | 1.8% | 1.8% | 0.97% | 1.3% | 0.85% | 0.07% |
| Jan 2026 | 87.8% | 5.3% | 1.9% | 1.9% | 1% | 1.3% | 0.7% | 0.07% |
| Feb 2026 | 83.3% | 7.4% | 2.7% | 2.7% | 1.5% | 1.5% | 0.81% | 0.16% |
| Mar 2026 | 80.3% | 8.8% | 3.2% | 3.2% | 1.7% | 1.7% | 0.96% | 0.15% |
| Apr 2026 | 81.4% | 8.9% | 2.6% | 2.6% | 1.7% | 1.7% | 0.97% | 0.09% |
| May 2026 | 78.7% | 10.5% | 3% | 3% | 1.6% | 2.1% | 0.94% | 0.11% |
| Jun 2026 | 84.7% | 7.6% | 2.2% | 2.2% | 1.5% | 1.1% | 0.68% | 0.08% |
| Jul 2026 | 79.1% | 10.5% | 3% | 2.6% | 2.1% | 1.6% | 0.94% | 0.11% |
| Aug 2026 | 80.4% | 8.8% | 3.1% | 3.1% | 2.1% | 1.6% | 0.78% | 0.08% |
| Sep 2026 | 89.2% | 5.4% | 1.5% | 1.5% | 1.1% | 0.81% | 0.48% | 0.06% |
How has the BugHerd and Ruttl comparison changed over the last 12 months?
3 findings
- BugHerd was ahead of Ruttl in every measured month of the 12 months ending September 2026.
- Across the 12 months ending September 2026, BugHerd’s share of searches among website feedback platforms worldwide moved from 4.4% to 5.4%, and its estimated monthly branded searches held steady at 6.6K.
- Across the 12 months ending September 2026, Ruttl’s share of searches among website feedback platforms worldwide moved from 1.3% to 0.81%, and its estimated monthly branded searches moved from 1.9K to 1K.
How did search popularity change for website feedback platforms worldwide in September 2026?
2 changes
In September 2026, BugHerd lost share of searches among website feedback platforms worldwide, from 8.8% to 5.4%.
In September 2026, Ruttl lost share of searches among website feedback platforms worldwide, from 1.6% to 0.81%.
How are branded searches counted?
2 search terms
Brandwave collects information about searches that people make online using BugHerd’s and Ruttl’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.
Other head-to-heads among website feedback platforms
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