How popular isZendesk QA in search?
In August 2026, there were an estimated 600 branded searches for Zendesk QA worldwide which is down 54.5% over the last 11 months. Zendesk QA holds 4.5% estimated Share of Search among customer service quality assurance platforms worldwide and is ranked 5th of 5 competitors for search popularity. Worldwide · English terms: these are worldwide searches for English-language branded terms.
Observe.AI61.2%
Scorebuddy14.6%
MaestroQA12.1%
EvaluAgent7.6%
Zendesk QA4.5%
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Which customer service quality assurance platforms compete with Zendesk QA?
Share of Search by month for Observe.AI, Scorebuddy, MaestroQA, EvaluAgent, Zendesk QA. The figures are in the table below the chart.
View monthly share of search table
| Month | Observe.AI | Scorebuddy | MaestroQA | EvaluAgent | Zendesk QA |
|---|---|---|---|---|---|
| Oct 2025 | 48.1% | 17.4% | 17.2% | 9.5% | 7.8% |
| Nov 2025 | 49.8% | 18.1% | 17.8% | 8.1% | 6.3% |
| Dec 2025 | 47.2% | 21.2% | 17.2% | 7.2% | 7.2% |
| Jan 2026 | 52.6% | 19.5% | 15.4% | 7% | 5.4% |
| Feb 2026 | 49.8% | 18.1% | 17.8% | 8% | 6.3% |
| Mar 2026 | 49.7% | 18.1% | 17.8% | 8% | 6.3% |
| Apr 2026 | 51.4% | 18.7% | 15.2% | 8.3% | 6.4% |
| May 2026 | 56.5% | 17% | 13.2% | 7% | 6.2% |
| Jun 2026 | 55.3% | 16.6% | 13% | 8.9% | 6.1% |
| Jul 2026 | 57.2% | 17.1% | 13.4% | 7.1% | 5.2% |
| Aug 2026 | 61.2% | 14.6% | 12.1% | 7.6% | 4.5% |
| Sep 2026 | — | — | — | — | — |
| Rank | Brand | Share of Search | Estimated monthly branded searches | vs prior month | Share change |
|---|---|---|---|---|---|
| 1, held 1st | 61.2% | 8.1K | 0% | +4 points | |
| 2, held 2nd | 14.6% | 1.9K | -20.2% | -2.5 points | |
| 3, held 3rd | 12.1% | 1.6K | -15.8% | -1.3 points | |
| 4, held 4th | 7.6% | 1K | 0% | +0.5 points | |
| 5, held 5th | 4.5% | 600 | -17.8% | -0.6 points |
61.2%
held 1st · 8.1K estimated branded searches · 0% vs prior month · +4 points
14.6%
held 2nd · 1.9K estimated branded searches · -20.2% vs prior month · -2.5 points
12.1%
held 3rd · 1.6K estimated branded searches · -15.8% vs prior month · -1.3 points
7.6%
held 4th · 1K estimated branded searches · 0% vs prior month · +0.5 points
4.5%
held 5th · 600 estimated branded searches · -17.8% vs prior month · -0.6 points
Compare search popularity between Zendesk QA and its closest rivals
How has branded search demand for Zendesk QA changed worldwide over the last 12 months?
2 findings
- Across the 11 months ending August 2026, estimated monthly branded searches for Zendesk QA worldwide fell from 1.3K to 600.
- Across the 11 months ending August 2026, Zendesk QA’s estimated Share of Search among customer service quality assurance platforms worldwide decreased from 7.8% to 4.5%.
How did search popularity change for customer service quality assurance platforms worldwide in August 2026?
5 changes
In August 2026, Observe.AI gained estimated Share of Search among customer service quality assurance platforms worldwide, from 57.2% to 61.2%.
In August 2026, Scorebuddy lost estimated Share of Search among customer service quality assurance platforms worldwide, from 17.1% to 14.6%.
In August 2026, MaestroQA lost estimated Share of Search among customer service quality assurance platforms worldwide, from 13.4% to 12.1%.
In August 2026, Zendesk QA lost estimated Share of Search among customer service quality assurance platforms worldwide, from 5.2% to 4.5%.
Estimated monthly branded searches for EvaluAgent worldwide fell 36.9% over 11 measured months, from 1.6K to 1K in August 2026.
How is Zendesk QA measured?
Brandwave collects information about searches that people make online using Zendesk QA’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.
2 branded search terms
- zendesk qa
- zendeskqa
Who owns Zendesk QA?
Zendesk QA is owned by Zendesk. Brandwave also tracks Zendesk, owned by the same company, worldwide.
Do you work for Zendesk QA? To request corrections or removal please contact us via our support page and we will be happy to assist.
Is Zendesk QA your brand?
Put your own campaigns, spend and outcomes next to this demand line, so you can see which of your marketing lined up with the movements above.