--- title: "Salesforce vs Tyler Technologies: Which is searched more in the United States?" description: "Is Salesforce or Tyler Technologies more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Government CRM platforms set in the United States. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/us/compare/salesforce-vs-tyler-technologies" publisher: "Brandwave" --- # Salesforce vs Tyler Technologies: Which is searched more in the United States? Is Salesforce or Tyler Technologies more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Government CRM platforms set in the United States. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Salesforce and Tyler Technologies - **Competitive set**: Government CRM platforms - **Market**: United States - **Month measured**: Sep 2026 - **Salesforce Share of Search**: 0.35% - **Tyler Technologies Share of Search**: 44.2% ## Is Salesforce or Tyler Technologies more popular in search? - In September 2026, Tyler Technologies had more branded searches than Salesforce among government CRM platforms in the United States. Tyler Technologies had about 33,200 branded searches, while Salesforce had 260. Tyler Technologies made up 44.2% of all government CRM platform searches we track, and Salesforce accounted for 0.35%. - Tyler Technologies was ahead of Salesforce in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Salesforce’s share of searches among government CRM platforms in the United States moved from 0.55% to 0.35%, and its estimated monthly branded searches moved from 390 to 260. - Across the 12 months ending September 2026, Tyler Technologies’ share of searches among government CRM platforms in the United States moved from 46.9% to 44.2%, and its estimated monthly branded searches held steady at 33.1K. ## Top government CRM platforms in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Salesforce appeared in all five answers. Tyler Technologies did not appear in any of the five answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Salesforce | 1st | 3 of 3 | 2 of 2 | 5 of 5 | | Microsoft Dynamics 365 | 2nd | 3 of 3 | 1 of 2 | 4 of 5 | | Granicus | 3rd | 3 of 3 | 0 of 2 | 3 of 5 | | ServiceNow | 4th | 2 of 3 | 0 of 2 | 2 of 5 | | GovPilot | 5th | 1 of 3 | 0 of 2 | 1 of 5 | | Tyler Technologies | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | Accela | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | | CivicPlus | Not ranked | 0 of 3 | 0 of 2 | 0 of 5 | ## Every AI answer about government CRM platforms - Asked ChatGPT "Which government CRM should I use in the US?": 1. Salesforce, 2. Microsoft Dynamics 365, 3. Granicus, 4. ServiceNow - Asked ChatGPT "What are the best government CRMs in the US?": 1. Salesforce, 2. Microsoft Dynamics 365, 3. ServiceNow, 4. Granicus, 5. GovPilot - Asked ChatGPT "What's the best government CRM in the US for a council team?": 1. Salesforce, 2. Granicus, 3. Microsoft Dynamics 365 - Searched Google, AI Overview "government crm": 1. Salesforce - Searched Google, AI Overview "government crm software": 1. Salesforce, 2. Microsoft Dynamics 365 Not named in any answer: Tyler Technologies, Accela and CivicPlus. Brands are listed in the order each answer named them. The answers were collected in United States on October 19, 2026. ## How did search popularity change for United States government CRM platforms in September 2026? - In September 2026, Tyler Technologies lost share of searches among government CRM platforms in the United States, from 46.7% to 44.2%. - Estimated monthly branded searches for Salesforce in the United States fell 33.3% over 12 measured months, from 390 to 260 in September 2026. ## Month by month | Month | Salesforce estimated searches | Salesforce Share of Search | Salesforce rank | Tyler Technologies estimated searches | Tyler Technologies Share of Search | Tyler Technologies rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 390 | 0.55% | 6 | 33.1K | 46.9% | 1 | | Nov 2025 | 320 | 0.55% | 6 | 27.1K | 46.9% | 1 | | Dec 2025 | 320 | 0.45% | 6 | 40.5K | 56.9% | 1 | | Jan 2026 | 390 | 0.54% | 6 | 33.1K | 46.2% | 1 | | Feb 2026 | 320 | 0.46% | 6 | 33.1K | 47.7% | 1 | | Mar 2026 | 390 | 0.48% | 6 | 40.5K | 50.3% | 1 | | Apr 2026 | 320 | 0.42% | 6 | 33.1K | 43.8% | 1 | | May 2026 | 320 | 0.46% | 6 | 33.1K | 47.5% | 1 | | Jun 2026 | 320 | 0.43% | 6 | 33.1K | 44.9% | 1 | | Jul 2026 | 320 | 0.45% | 6 | 33.1K | 46.9% | 1 | | Aug 2026 | 320 | 0.45% | 6 | 33.1K | 46.7% | 1 | | Sep 2026 | 260 | 0.35% | 6 | 33.1K | 44.2% | 1 | ## How each brand is measured Brandwave collects information about searches that people make online using Salesforce’s and Tyler Technologies’ names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Salesforce**: Measured on the search term “salesforce government cloud”. - **Tyler Technologies**: Measured on the search terms “tyler technologies” and “tylertechnologies”, summed into one figure. - [Salesforce profile](/demand/us/brands/salesforce) - [Tyler Technologies profile](/demand/us/brands/tyler-technologies) - [All government CRM platforms in the United States](/demand/us/categories/us-government-crm-platforms): The set both shares are measured inside, 8 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Salesforce or Tyler Technologies more popular in search? In September 2026, Tyler Technologies had more branded searches than Salesforce among government CRM platforms in the United States. Tyler Technologies had about 33,200 branded searches, while Salesforce had 260. Tyler Technologies made up 44.2% of all government CRM platform searches we track, and Salesforce accounted for 0.35%. ## Cite this page Brandwave. "Salesforce vs Tyler Technologies: Which is searched more in the United States?". https://gobrandwave.com/demand/us/compare/salesforce-vs-tyler-technologies This page is also available as HTML at https://gobrandwave.com/demand/us/compare/salesforce-vs-tyler-technologies. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.