--- title: "Kiwi VoIP vs Zoom Phone: Which is more popular in New Zealand?" description: "Is Kiwi VoIP or Zoom Phone more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Business phone systems set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/nz/compare/kiwi-voip-vs-zoom-phone" publisher: "Brandwave" --- # Kiwi VoIP vs Zoom Phone: Which is more popular in New Zealand? Is Kiwi VoIP or Zoom Phone more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Business phone systems set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Kiwi VoIP and Zoom Phone - **Competitive set**: Business phone systems - **Market**: New Zealand - **Month measured**: Oct 2026 - **Kiwi VoIP Share of Search**: 13.7% - **Zoom Phone Share of Search**: 1% ## Is Kiwi VoIP or Zoom Phone more popular in search? - In October 2026, Kiwi VoIP had more branded searches than Zoom Phone among business phone systems in New Zealand. Kiwi VoIP had about 530 branded searches, while Zoom Phone had 40. Kiwi VoIP made up 13.7% of all business phone system searches we track, and Zoom Phone accounted for 1%. - Kiwi VoIP was ahead of Zoom Phone in every measured month of the 12 months ending October 2026. - Across the 12 months ending October 2026, Kiwi VoIP’s share of searches among business phone systems in New Zealand moved from 16.1% to 13.7%, and its estimated monthly branded searches moved from 620 to 530. - Across the 12 months ending October 2026, Zoom Phone’s share of searches among business phone systems in New Zealand moved from 1.8% to 1%, and its estimated monthly branded searches moved from 70 to 40. ## Top business phone systems in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, Kiwi VoIP was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Zoom Phone was mentioned in one out of five: in one of the three ChatGPT answers, but not in either of the two Google AI Overviews. Kiwi VoIP was listed before Zoom Phone in two out of three answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | 3CX | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | 2talk | 2nd | 2 of 3 | 0 of 2 | 2 of 5 | | RingCentral | 3rd | 2 of 3 | 0 of 2 | 2 of 5 | | Kiwi VoIP | 4th | 3 of 3 | 1 of 2 | 4 of 5 | | Aircall | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | Dialpad | 6th | 1 of 3 | 0 of 2 | 1 of 5 | | Zoom Phone | 7th | 1 of 3 | 0 of 2 | 1 of 5 | | Procall VoIP | 8th | 3 of 3 | 0 of 2 | 3 of 5 | ## Every AI answer about business phone systems - Asked ChatGPT "Which business phone system should I use in New Zealand?": 1. 3CX, 2. RingCentral, 3. Dialpad, 4. Aircall, 5. Kiwi VoIP, 6. Procall VoIP - Asked ChatGPT "What are the best business phone systems in New Zealand?": 1. 2talk, 2. 3CX, 3. RingCentral, 4. Aircall, 5. Kiwi VoIP, 6. Procall VoIP - Asked ChatGPT "What's the best business phone system in New Zealand for a small team?": 1. 2talk, 2. 3CX, 3. Zoom Phone, 4. Kiwi VoIP, 5. Procall VoIP - Searched Google, AI Overview "business phone systems nz": 1. 3CX - Searched Google, AI Overview "voip phone system": 1. Kiwi VoIP Brands are listed in the order each answer named them. The answers were collected in New Zealand on October 20, 2026. ## How did search popularity change for New Zealand business phone systems in October 2026? - In October 2026, RingCentral overtook Zoom Phone to rank 6th among business phone systems in New Zealand, with 2.3% of the searches. - In October 2026, Kiwi VoIP overtook Aircall to rank 3rd among business phone systems in New Zealand, with 13.7% of the searches. - In October 2026, Zoom Phone lost share of searches among business phone systems in New Zealand, from 1.6% to 1%. ## How has branded search for Kiwi VoIP and Zoom Phone changed in New Zealand over the last 12 months? | Month | Kiwi VoIP estimated searches | Kiwi VoIP Share of Search | Kiwi VoIP rank | Zoom Phone estimated searches | Zoom Phone Share of Search | Zoom Phone rank | | --- | --- | --- | --- | --- | --- | --- | | Nov 2025 | 620 | 16.1% | 3 | 70 | 1.8% | 7 | | Dec 2025 | 500 | 16.3% | 3 | 70 | 2.3% | 7 | | Jan 2026 | 530 | 14.1% | 3 | 80 | 2.1% | 7 | | Feb 2026 | 560 | 14.1% | 3 | 100 | 2.5% | 7 | | Mar 2026 | 560 | 12.7% | 3 | 90 | 2% | 7 | | Apr 2026 | 560 | 14.8% | 3 | 80 | 2.1% | 7 | | May 2026 | 530 | 13.1% | 3 | 100 | 2.5% | 6 | | Jun 2026 | 690 | 15.9% | 3 | 80 | 1.8% | 7 | | Jul 2026 | 460 | 12.1% | 4 | 80 | 2.1% | 7 | | Aug 2026 | 460 | 11.2% | 4 | 80 | 1.9% | 7 | | Sep 2026 | 560 | 12.5% | 4 | 70 | 1.6% | 6 | | Oct 2026 | 530 | 13.7% | 3 | 40 | 1% | 7 | ## How are Kiwi VoIP’s and Zoom Phone’s branded searches counted? Brandwave collects information about searches that people make online using Kiwi VoIP’s and Zoom Phone’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Kiwi VoIP**: Measured on the search terms “kiwi voip” and “kiwivoip”, summed into one figure. - **Zoom Phone**: Measured on the search terms “zoom phone”, “zoom phone voip” and “zoomphone”, summed into one figure. - [Kiwi VoIP profile](/demand/nz/brands/kiwi-voip) - [Zoom Phone profile](/demand/nz/brands/zoom-phone) - [All business phone systems in New Zealand](/demand/nz/categories/nz-business-phone-systems): The set both shares are measured inside, 8 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Kiwi VoIP or Zoom Phone more popular in search? In October 2026, Kiwi VoIP had more branded searches than Zoom Phone among business phone systems in New Zealand. Kiwi VoIP had about 530 branded searches, while Zoom Phone had 40. Kiwi VoIP made up 13.7% of all business phone system searches we track, and Zoom Phone accounted for 1%. ## Cite this page Brandwave. "Kiwi VoIP vs Zoom Phone: Which is more popular in New Zealand?". https://gobrandwave.com/demand/nz/compare/kiwi-voip-vs-zoom-phone This page is also available as HTML at https://gobrandwave.com/demand/nz/compare/kiwi-voip-vs-zoom-phone. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.