---
title: "Gorgias vs Help Scout: Which is more popular by branded search in New Zealand?"
description: "Which is more popular in search, Gorgias or Help Scout? Compare estimated monthly branded-search demand and Share of Search inside the Help desk software set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/nz/compare/gorgias-vs-help-scout"
publisher: "Brandwave"
---

# Gorgias vs Help Scout: Which is more popular by branded search in New Zealand?

Which is more popular in search, Gorgias or Help Scout? Compare estimated monthly branded-search demand and Share of Search inside the Help desk software set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Compared**: Gorgias and Help Scout
- **Competitive set**: Help desk software
- **Market**: New Zealand
- **Month measured**: Aug 2026
- **Gorgias Share of Search**: 19.4%
- **Help Scout Share of Search**: 5.8%

## Which is more popular in search, Gorgias or Help Scout?

- In August 2026, Gorgias had more branded searches than Help Scout among help desk software in New Zealand. Gorgias was estimated to have 500 branded searches compared to Help Scout’s 150, and held a 19.4% Share of Search versus Help Scout’s 5.8%.
- Gorgias was ahead of Help Scout in every measured month of the 11 months ending August 2026.
- Across the 11 months ending August 2026, Gorgias’ estimated Share of Search among help desk software in New Zealand moved from 11.9% to 19.4%, and its estimated monthly branded searches moved from 350 to 500.
- Across the 11 months ending August 2026, Help Scout’s estimated Share of Search among help desk software in New Zealand moved from 6.5% to 5.8%, and its estimated monthly branded searches moved from 190 to 150.

## How did search popularity change for New Zealand help desk software in August 2026?

- Gorgias’ estimated Share of Search among help desk software in New Zealand has gained ground for 3 months in a row, from 17.2% to 19.4% in August 2026.
- Estimated monthly branded searches for Help Scout in New Zealand fell 21.1% over 11 measured months, from 190 to 150 in August 2026.

## Month by month

| Month | Gorgias estimated searches | Gorgias Share of Search | Gorgias rank | Help Scout estimated searches | Help Scout Share of Search | Help Scout rank |
| --- | --- | --- | --- | --- | --- | --- |
| Oct 2025 | 350 | 11.9% | 4 | 190 | 6.5% | 5 |
| Nov 2025 | 420 | 16% | 3 | 190 | 7.3% | 5 |
| Dec 2025 | 340 | 14.9% | 3 | 150 | 6.6% | 5 |
| Jan 2026 | 410 | 16.8% | 2 | 130 | 5.3% | 5 |
| Feb 2026 | 410 | 16.3% | 2 | 140 | 5.6% | 5 |
| Mar 2026 | 430 | 16.1% | 3 | 150 | 5.6% | 5 |
| Apr 2026 | 500 | 22.5% | 2 | 150 | 6.8% | 5 |
| May 2026 | 410 | 17.2% | 2 | 100 | 4.2% | 5 |
| Jun 2026 | 430 | 17.4% | 2 | 150 | 6.1% | 5 |
| Jul 2026 | 420 | 19.1% | 2 | 120 | 5.5% | 5 |
| Aug 2026 | 500 | 19.4% | 2 | 150 | 5.8% | 5 |
| Sep 2026 | — | — | — | — | — | — |

## How each brand is measured

Brandwave collects information about searches that people make online using Gorgias’ and Help Scout’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading.

- **Gorgias**: Measured on the search terms “gorgias”, “gorgias com”, “gorgias help desk”, “gorgias pricing” and “gorgias support”, summed into one figure.
- **Help Scout**: Measured on the search terms “help scout pricing”, “help scout support”, “helpscout”, “helpscout com”, “helpscout pricing” and “helpscout support”, summed into one figure.

- [Gorgias profile](/demand/nz/brands/gorgias)
- [Help Scout profile](/demand/nz/brands/help-scout)
- [All help desk software in New Zealand](/demand/nz/categories/nz-help-desk-software): The set both shares are measured inside, 6 brands.

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which is more popular in search, Gorgias or Help Scout?

In August 2026, Gorgias had more branded searches than Help Scout among help desk software in New Zealand. Gorgias was estimated to have 500 branded searches compared to Help Scout’s 150, and held a 19.4% Share of Search versus Help Scout’s 5.8%.

## Cite this page

Brandwave. "Gorgias vs Help Scout: Which is more popular by branded search in New Zealand?". https://gobrandwave.com/demand/nz/compare/gorgias-vs-help-scout

This page is also available as HTML at https://gobrandwave.com/demand/nz/compare/gorgias-vs-help-scout. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.