--- title: "Chatbase vs LiveChat: Which is searched more in New Zealand?" description: "Is Chatbase or LiveChat more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Chatbot builders set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/nz/compare/chatbase-vs-livechat" publisher: "Brandwave" --- # Chatbase vs LiveChat: Which is searched more in New Zealand? Is Chatbase or LiveChat more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Chatbot builders set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: Chatbase and LiveChat - **Competitive set**: Chatbot builders - **Market**: New Zealand - **Month measured**: Sep 2026 - **Chatbase Share of Search**: 3.7% - **LiveChat Share of Search**: 1.6% ## Is Chatbase or LiveChat more popular in search? - In September 2026, Chatbase had more branded searches than LiveChat among chatbot builders in New Zealand. Chatbase had about 70 branded searches, while LiveChat had 30. Chatbase made up 3.7% of all chatbot builder searches we track, and LiveChat accounted for 1.6%. - Chatbase was ahead of LiveChat in every measured month of the 12 months ending September 2026. - Across the 12 months ending September 2026, Chatbase’s share of searches among chatbot builders in New Zealand moved from 11.4% to 3.7%, and its estimated monthly branded searches moved from 170 to 70. - Across the 12 months ending September 2026, LiveChat’s share of searches among chatbot builders in New Zealand moved from 2% to 1.6%, and its estimated monthly branded searches held steady at 30. ## Top chatbot builders in ChatGPT and Google AI Overviews In three ChatGPT questions and one Google AI Overview, Chatbase was mentioned in three out of four: in two of the three ChatGPT answers and in the Google AI Overview. LiveChat did not appear in any of the four answers. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | Botpress | 1st | 2 of 3 | 1 of 1 | 3 of 4 | | Chatbase | 1st | 2 of 3 | 1 of 1 | 3 of 4 | | Tidio | 3rd | 3 of 3 | 0 of 1 | 3 of 4 | | Manychat | 4th | 2 of 3 | 1 of 1 | 3 of 4 | | Chatfuel | 5th | 0 of 3 | 1 of 1 | 1 of 4 | | LiveChat | Not ranked | 0 of 3 | 0 of 1 | 0 of 4 | | Drift | Not ranked | 0 of 3 | 0 of 1 | 0 of 4 | ## Every AI answer about chatbot builders - Asked ChatGPT "Which chatbot builder should I use in New Zealand?": 1. Tidio, 2. Chatbase, 3. Manychat, 4. Botpress - Asked ChatGPT "What are the best chatbot builders in New Zealand?": 1. Chatbase, 2. Botpress, 3. Tidio, 4. Manychat - Asked ChatGPT "What's the best chatbot builder in New Zealand for a small support team?": 1. Tidio - Searched Google, AI Overview "best chatbot builder": 1. Botpress, 2. Chatfuel, 3. Manychat, 4. Chatbase Not named in any answer: LiveChat and Drift. Brands are listed in the order each answer named them. The answers were collected in New Zealand on October 20, 2026. ## How did search popularity change for New Zealand chatbot builders in September 2026? - In September 2026, Chatbase lost share of searches among chatbot builders in New Zealand, from 4.7% to 3.7%. - LiveChat’s share of searches among chatbot builders in New Zealand has lost ground for 3 months in a row, from 2.5% to 1.6% in September 2026. ## Month by month | Month | Chatbase estimated searches | Chatbase Share of Search | Chatbase rank | LiveChat estimated searches | LiveChat Share of Search | LiveChat rank | | --- | --- | --- | --- | --- | --- | --- | | Oct 2025 | 170 | 11.4% | 3 | 30 | 2% | 5 | | Nov 2025 | 110 | 6.5% | 3 | 30 | 1.8% | 5 | | Dec 2025 | 70 | 4.3% | 4 | 30 | 1.9% | 5 | | Jan 2026 | 140 | 6.8% | 3 | 20 | 0.98% | 6 | | Feb 2026 | 140 | 6.4% | 4 | 50 | 2.3% | 5 | | Mar 2026 | 140 | 6.7% | 3 | 40 | 1.9% | 5 | | Apr 2026 | 110 | 5.4% | 3 | 40 | 2% | 5 | | May 2026 | 140 | 6.8% | 3 | 30 | 1.5% | 6 | | Jun 2026 | 110 | 5.5% | 3 | 50 | 2.5% | 5 | | Jul 2026 | 90 | 4.7% | 2 | 40 | 2.1% | 5 | | Aug 2026 | 90 | 4.7% | 3 | 40 | 2.1% | 5 | | Sep 2026 | 70 | 3.7% | 4 | 30 | 1.6% | 5 | ## How each brand is measured Brandwave collects information about searches that people make online using Chatbase’s and LiveChat’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **Chatbase**: Measured on the search term “chatbase”. - **LiveChat**: Measured on the search terms “livechat app”, “livechat chatbot” and “livechat software”, summed into one figure. - [Chatbase profile](/demand/nz/brands/chatbase) - [LiveChat profile](/demand/nz/brands/livechat) - [All chatbot builders in New Zealand](/demand/nz/categories/nz-chatbot-builders): The set both shares are measured inside, 7 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is Chatbase or LiveChat more popular in search? In September 2026, Chatbase had more branded searches than LiveChat among chatbot builders in New Zealand. Chatbase had about 70 branded searches, while LiveChat had 30. Chatbase made up 3.7% of all chatbot builder searches we track, and LiveChat accounted for 1.6%. ## Cite this page Brandwave. "Chatbase vs LiveChat: Which is searched more in New Zealand?". https://gobrandwave.com/demand/nz/compare/chatbase-vs-livechat This page is also available as HTML at https://gobrandwave.com/demand/nz/compare/chatbase-vs-livechat. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.