--- title: "3CX vs Procall VoIP: Which is more popular in New Zealand?" description: "Is 3CX or Procall VoIP more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Business phone systems set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time." canonical: "https://gobrandwave.com/demand/nz/compare/3cx-vs-procall-voip" publisher: "Brandwave" --- # 3CX vs Procall VoIP: Which is more popular in New Zealand? Is 3CX or Procall VoIP more popular in search? Compare estimated monthly branded-search demand and Share of Search inside the Business phone systems set in New Zealand. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time. ## Key facts - **Compared**: 3CX and Procall VoIP - **Competitive set**: Business phone systems - **Market**: New Zealand - **Month measured**: Oct 2026 - **3CX Share of Search**: 19.9% - **Procall VoIP Share of Search**: 0.26% ## Is 3CX or Procall VoIP more popular in search? - In October 2026, 3CX had more branded searches than Procall VoIP among business phone systems in New Zealand. 3CX had about 770 branded searches, while Procall VoIP had 10. 3CX made up 19.9% of all business phone system searches we track, and Procall VoIP accounted for 0.26%. - 3CX was ahead of Procall VoIP in every measured month of the 12 months ending October 2026. - Across the 12 months ending October 2026, 3CX’s share of searches among business phone systems in New Zealand moved from 24.4% to 19.9%, and its estimated monthly branded searches moved from 940 to 770. - Across the 12 months ending October 2026, Procall VoIP’s share of searches among business phone systems in New Zealand moved from 0.78% to 0.26%, and its estimated monthly branded searches moved from 30 to 10. ## Top business phone systems in ChatGPT and Google AI Overviews In three ChatGPT questions and two Google AI Overviews, 3CX was mentioned in four out of five: in all three ChatGPT answers and in one of the two Google AI Overviews. Procall VoIP was mentioned in three out of five: in all three ChatGPT answers, but not in either of the two Google AI Overviews. 3CX was listed before Procall VoIP in every answer. Brands get a higher AI rank if they are mentioned earlier in the answers that list options. | Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it | | --- | --- | --- | --- | --- | | 3CX | 1st | 3 of 3 | 1 of 2 | 4 of 5 | | 2talk | 2nd | 2 of 3 | 0 of 2 | 2 of 5 | | RingCentral | 3rd | 2 of 3 | 0 of 2 | 2 of 5 | | Kiwi VoIP | 4th | 3 of 3 | 1 of 2 | 4 of 5 | | Aircall | 5th | 2 of 3 | 0 of 2 | 2 of 5 | | Dialpad | 6th | 1 of 3 | 0 of 2 | 1 of 5 | | Zoom Phone | 7th | 1 of 3 | 0 of 2 | 1 of 5 | | Procall VoIP | 8th | 3 of 3 | 0 of 2 | 3 of 5 | ## Every AI answer about business phone systems - Asked ChatGPT "Which business phone system should I use in New Zealand?": 1. 3CX, 2. RingCentral, 3. Dialpad, 4. Aircall, 5. Kiwi VoIP, 6. Procall VoIP - Asked ChatGPT "What are the best business phone systems in New Zealand?": 1. 2talk, 2. 3CX, 3. RingCentral, 4. Aircall, 5. Kiwi VoIP, 6. Procall VoIP - Asked ChatGPT "What's the best business phone system in New Zealand for a small team?": 1. 2talk, 2. 3CX, 3. Zoom Phone, 4. Kiwi VoIP, 5. Procall VoIP - Searched Google, AI Overview "business phone systems nz": 1. 3CX - Searched Google, AI Overview "voip phone system": 1. Kiwi VoIP Brands are listed in the order each answer named them. The answers were collected in New Zealand on October 20, 2026. ## How did search popularity change for New Zealand business phone systems in October 2026? - In October 2026, 3CX lost share of searches among business phone systems in New Zealand, from 21% to 19.9%. - Estimated monthly branded searches for Procall VoIP in New Zealand fell 66.7% over 12 measured months, from 30 to 10 in October 2026. ## How has branded search for 3CX and Procall VoIP changed in New Zealand over the last 12 months? | Month | 3CX estimated searches | 3CX Share of Search | 3CX rank | Procall VoIP estimated searches | Procall VoIP Share of Search | Procall VoIP rank | | --- | --- | --- | --- | --- | --- | --- | | Nov 2025 | 940 | 24.4% | 2 | 30 | 0.78% | 8 | | Dec 2025 | 740 | 24.1% | 2 | 20 | 0.65% | 8 | | Jan 2026 | 930 | 24.7% | 2 | 10 | 0.27% | 8 | | Feb 2026 | 1.1K | 26.7% | 2 | 20 | 0.5% | 8 | | Mar 2026 | 1.1K | 24% | 2 | 20 | 0.45% | 8 | | Apr 2026 | 930 | 24.6% | 2 | 20 | 0.53% | 8 | | May 2026 | 930 | 23% | 2 | 10 | 0.25% | 8 | | Jun 2026 | 970 | 22.3% | 2 | 20 | 0.46% | 8 | | Jul 2026 | 950 | 24.9% | 2 | 20 | 0.52% | 8 | | Aug 2026 | 950 | 23.1% | 2 | 30 | 0.73% | 8 | | Sep 2026 | 940 | 21% | 2 | 20 | 0.45% | 8 | | Oct 2026 | 770 | 19.9% | 2 | 10 | 0.26% | 8 | ## How are 3CX’s and Procall VoIP’s branded searches counted? Brandwave collects information about searches that people make online using 3CX’s and Procall VoIP’s names. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brands is growing, holding steady, or fading. - **3CX**: Measured on the search terms “3cx”, “3cx calls”, “3cx pri” and “3cx voip”, summed into one figure. - **Procall VoIP**: Measured on the search term “procall”. - [3CX profile](/demand/nz/brands/3cx) - [Procall VoIP profile](/demand/nz/brands/procall-voip) - [All business phone systems in New Zealand](/demand/nz/categories/nz-business-phone-systems): The set both shares are measured inside, 8 brands. ## Methodology - [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused. ## Frequently asked questions ### Is 3CX or Procall VoIP more popular in search? In October 2026, 3CX had more branded searches than Procall VoIP among business phone systems in New Zealand. 3CX had about 770 branded searches, while Procall VoIP had 10. 3CX made up 19.9% of all business phone system searches we track, and Procall VoIP accounted for 0.26%. ## Cite this page Brandwave. "3CX vs Procall VoIP: Which is more popular in New Zealand?". https://gobrandwave.com/demand/nz/compare/3cx-vs-procall-voip This page is also available as HTML at https://gobrandwave.com/demand/nz/compare/3cx-vs-procall-voip. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.