---
title: "Telehealth providers in New Zealand: Which are most popular?"
description: "Compare the online GP and telehealth services New Zealanders use. Share of Search among Practice Plus, Tend, CareHQ, Bettr and Emergency Consult, the telehealth providers Brandwave compares in New Zealand, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/nz/categories/nz-telehealth-providers"
publisher: "Brandwave"
---

# Telehealth providers in New Zealand: Which are most popular?

Compare the online GP and telehealth services New Zealanders use. Share of Search among Practice Plus, Tend, CareHQ, Bettr and Emergency Consult, the telehealth providers Brandwave compares in New Zealand, using the same methodology, market, and reporting period. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Competitive set**: Telehealth providers
- **Market**: New Zealand
- **Brands compared**: 5
- **Month measured**: Oct 2026
- **Highest Share of Search**: Practice Plus, 36.1%

## Which brand is most popular in search among telehealth providers in New Zealand?

- In October 2026, Practice Plus was the most searched among telehealth providers in New Zealand, with an estimated 2.9K branded searches, 36.1% of all searches for the five tracked by the Brandwave Brand Demand Index.
- Tend is in 2nd place, 10.7 percentage points behind at 25.4%.
- Across the 12 months ending October 2026, Practice Plus’ share of searches among telehealth providers in New Zealand decreased from 45.3% to 36.1%.
- Across the 12 months ending October 2026, Tend’s share of searches among telehealth providers in New Zealand increased from 15.5% to 25.4%.
- Across the 12 months ending October 2026, CareHQ’s share of searches among telehealth providers in New Zealand increased from 15.6% to 16.2%.
- Across the 12 months ending October 2026, Bettr’s share of searches among telehealth providers in New Zealand decreased from 14.4% to 13.3%.
- Across the 12 months ending October 2026, Practice Plus’ share of searches among telehealth providers in New Zealand peaked at 53.7% in January 2026 and was lowest at 36.1% in October 2026.
- Across the 12 months ending October 2026, Tend’s share of searches among telehealth providers in New Zealand peaked at 27.4% in June 2026 and was lowest at 11.2% in December 2025.
- Across the 12 months ending October 2026, CareHQ’s share of searches among telehealth providers in New Zealand peaked at 19.9% in April 2026 and was lowest at 14.3% in June 2026.
- Across the 12 months ending October 2026, Bettr’s share of searches among telehealth providers in New Zealand peaked at 16.3% in March 2026 and was lowest at 10.9% in December 2025.
- Across the 12 months ending October 2026, Emergency Consult’s share of searches among telehealth providers in New Zealand peaked at 10.3% in August 2026 and was lowest at 5.7% in March 2026.
- Across the 12 months ending October 2026, Tend rose from 3rd to 2nd among telehealth providers in New Zealand.
- Across the 12 months ending October 2026, CareHQ fell from 2nd to 3rd among telehealth providers in New Zealand.
- Across the 12 months ending October 2026, Emergency Consult held steady: its share of searches among telehealth providers in New Zealand moved less than 0.5 percentage points.

## Top telehealth providers in ChatGPT and Google AI Overviews

In Brandwave's three ChatGPT questions and two Google AI Overviews, Tend and CareHQ appeared every time. Tend was recommended most often, coming first in four out of five answers. CareHQ was second, and Practice Plus was third.

Brands get a higher AI rank if they are mentioned earlier in the answers that list options.

| Brand | AI rank | ChatGPT answers that named it | Google AI Overviews that named it | All answers that named it |
| --- | --- | --- | --- | --- |
| Tend | 1st | 3 of 3 | 2 of 2 | 5 of 5 |
| CareHQ | 2nd | 3 of 3 | 2 of 2 | 5 of 5 |
| Practice Plus | 3rd | 2 of 3 | 2 of 2 | 4 of 5 |
| Bettr | 4th | 1 of 3 | 2 of 2 | 3 of 5 |
| Emergency Consult | 5th | 2 of 3 | 0 of 2 | 2 of 5 |

## Every AI answer about telehealth providers

- Asked ChatGPT "Which telehealth provider should I use in New Zealand?": 1. Tend, 2. Practice Plus, 3. CareHQ
- Asked ChatGPT "What are the best telehealth providers in New Zealand?": 1. Tend, 2. Practice Plus, 3. CareHQ, 4. Bettr, 5. Emergency Consult
- Asked ChatGPT "What's the best telehealth provider in New Zealand for a quick doctor consult?": 1. Tend, 2. Emergency Consult, 3. CareHQ
- Searched Google, AI Overview "telehealth providers nz": 1. CareHQ, 2. Tend, 3. Bettr, 4. Practice Plus
- Searched Google, AI Overview "gp online nz": 1. Tend, 2. CareHQ, 3. Practice Plus, 4. Bettr

Brands are listed in the order each answer named them. The answers were collected in New Zealand on October 21, 2026.

## Compare search popularity between leading brands

- [Practice Plus vs Tend: compare search popularity](/demand/nz/compare/practice-plus-vs-tend): 36.1% against 25.4% Share of Search.
- [Practice Plus vs CareHQ: compare search popularity](/demand/nz/compare/carehq-vs-practice-plus): 36.1% against 16.2% Share of Search.
- [Practice Plus vs Bettr: compare search popularity](/demand/nz/compare/bettr-vs-practice-plus): 36.1% against 13.3% Share of Search.
- [Practice Plus vs Emergency Consult: compare search popularity](/demand/nz/compare/emergency-consult-vs-practice-plus): 36.1% against 9% Share of Search.
- [Tend vs CareHQ: compare search popularity](/demand/nz/compare/carehq-vs-tend): 25.4% against 16.2% Share of Search.
- [Tend vs Bettr: compare search popularity](/demand/nz/compare/bettr-vs-tend): 25.4% against 13.3% Share of Search.
- [Tend vs Emergency Consult: compare search popularity](/demand/nz/compare/emergency-consult-vs-tend): 25.4% against 9% Share of Search.
- [CareHQ vs Bettr: compare search popularity](/demand/nz/compare/bettr-vs-carehq): 16.2% against 13.3% Share of Search.
- [CareHQ vs Emergency Consult: compare search popularity](/demand/nz/compare/carehq-vs-emergency-consult): 16.2% against 9% Share of Search.
- [Bettr vs Emergency Consult: compare search popularity](/demand/nz/compare/bettr-vs-emergency-consult): 13.3% against 9% Share of Search.

## How did search popularity change for New Zealand telehealth providers in October 2026?

- In October 2026, Tend gained share of searches among telehealth providers in New Zealand, from 19.1% to 25.4%.
- In October 2026, Bettr gained share of searches among telehealth providers in New Zealand, from 12.1% to 13.3%.
- In October 2026, Practice Plus lost share of searches among telehealth providers in New Zealand, from 40.7% to 36.1%.
- In October 2026, CareHQ lost share of searches among telehealth providers in New Zealand, from 18.1% to 16.2%.
- In October 2026, Emergency Consult lost share of searches among telehealth providers in New Zealand, from 10% to 9%.

## Which telehealth providers do people search for most?

| Rank | Brand | Share of Search | Estimated monthly branded searches | Change vs prior month | Owned by |
| --- | --- | --- | --- | --- | --- |
| 1 | Practice Plus | 36.1% | 2.9K | -19.4% | Practice Plus |
| 2 | Tend | 25.4% | 2K | +20.7% | Tend |
| 3 | CareHQ | 16.2% | 1.3K | -18.8% | CareHQ |
| 4 | Bettr | 13.3% | 1.1K | 0.0% | Bettr |
| 5 | Emergency Consult | 9% | 720 | -18.2% | Emergency Consult |

## Historical estimated branded-search demand

| Month | Brand | Estimated monthly branded searches | Share of Search | Rank |
| --- | --- | --- | --- | --- |
| Nov 2025 | Practice Plus | 2.9K | 45.3% | 1 |
| Nov 2025 | CareHQ | 1K | 15.6% | 2 |
| Nov 2025 | Tend | 990 | 15.5% | 3 |
| Nov 2025 | Bettr | 920 | 14.4% | 4 |
| Nov 2025 | Emergency Consult | 590 | 9.2% | 5 |
| Dec 2025 | Practice Plus | 3.6K | 51.1% | 1 |
| Dec 2025 | CareHQ | 1.3K | 18.4% | 2 |
| Dec 2025 | Tend | 790 | 11.2% | 3 |
| Dec 2025 | Bettr | 770 | 10.9% | 4 |
| Dec 2025 | Emergency Consult | 590 | 8.4% | 5 |
| Jan 2026 | Practice Plus | 3.6K | 53.7% | 1 |
| Jan 2026 | CareHQ | 1K | 14.9% | 2 |
| Jan 2026 | Bettr | 810 | 12.1% | 3 |
| Jan 2026 | Tend | 810 | 12.1% | 4 |
| Jan 2026 | Emergency Consult | 480 | 7.2% | 5 |
| Feb 2026 | Practice Plus | 2.9K | 47.9% | 1 |
| Feb 2026 | CareHQ | 1K | 16.5% | 2 |
| Feb 2026 | Bettr | 890 | 14.7% | 3 |
| Feb 2026 | Tend | 790 | 13% | 4 |
| Feb 2026 | Emergency Consult | 480 | 7.9% | 5 |
| Mar 2026 | Practice Plus | 2.9K | 42.6% | 1 |
| Mar 2026 | CareHQ | 1.3K | 19.1% | 2 |
| Mar 2026 | Bettr | 1.1K | 16.3% | 3 |
| Mar 2026 | Tend | 1.1K | 16.3% | 4 |
| Mar 2026 | Emergency Consult | 390 | 5.7% | 5 |
| Apr 2026 | Practice Plus | 2.9K | 44.4% | 1 |
| Apr 2026 | CareHQ | 1.3K | 19.9% | 2 |
| Apr 2026 | Bettr | 990 | 15.2% | 3 |
| Apr 2026 | Tend | 950 | 14.5% | 4 |
| Apr 2026 | Emergency Consult | 390 | 6% | 5 |
| May 2026 | Practice Plus | 2.9K | 43.8% | 1 |
| May 2026 | CareHQ | 1.3K | 19.6% | 2 |
| May 2026 | Bettr | 970 | 14.7% | 3 |
| May 2026 | Tend | 970 | 14.7% | 4 |
| May 2026 | Emergency Consult | 480 | 7.3% | 5 |
| Jun 2026 | Practice Plus | 3.6K | 39.6% | 1 |
| Jun 2026 | Tend | 2.5K | 27.4% | 2 |
| Jun 2026 | CareHQ | 1.3K | 14.3% | 3 |
| Jun 2026 | Bettr | 1.1K | 12.2% | 4 |
| Jun 2026 | Emergency Consult | 590 | 6.5% | 5 |
| Jul 2026 | Practice Plus | 4.4K | 47.8% | 1 |
| Jul 2026 | CareHQ | 1.6K | 17.4% | 2 |
| Jul 2026 | Tend | 1.4K | 14.9% | 3 |
| Jul 2026 | Bettr | 1.1K | 12.1% | 4 |
| Jul 2026 | Emergency Consult | 720 | 7.8% | 5 |
| Aug 2026 | Practice Plus | 5.4K | 42.9% | 1 |
| Aug 2026 | CareHQ | 2.4K | 19.1% | 2 |
| Aug 2026 | Tend | 2K | 16.2% | 3 |
| Aug 2026 | Bettr | 1.4K | 11.4% | 4 |
| Aug 2026 | Emergency Consult | 1.3K | 10.3% | 5 |
| Sep 2026 | Practice Plus | 3.6K | 40.7% | 1 |
| Sep 2026 | Tend | 1.7K | 19.1% | 2 |
| Sep 2026 | CareHQ | 1.6K | 18.1% | 3 |
| Sep 2026 | Bettr | 1.1K | 12.1% | 4 |
| Sep 2026 | Emergency Consult | 880 | 10% | 5 |
| Oct 2026 | Practice Plus | 2.9K | 36.1% | 1 |
| Oct 2026 | Tend | 2K | 25.4% | 2 |
| Oct 2026 | CareHQ | 1.3K | 16.2% | 3 |
| Oct 2026 | Bettr | 1.1K | 13.3% | 4 |
| Oct 2026 | Emergency Consult | 720 | 9% | 5 |

## How are branded searches counted for telehealth providers?

- **Bettr**: Measured on the search terms “bettr” and “bettr nz”, summed into one figure.
- **CareHQ**: Measured on the search term “carehq”.
- **Emergency Consult**: Measured on the search term “emergency consult”.
- **Practice Plus**: Measured on the search term “practice plus”.
- **Tend**: Measured on the search terms “tend health” and “tend health limited”, summed into one figure.

- [Bettr](/demand/nz/brands/bettr)
- [CareHQ](/demand/nz/brands/carehq)
- [Emergency Consult](/demand/nz/brands/emergency-consult)
- [Practice Plus](/demand/nz/brands/practice-plus)
- [Tend](/demand/nz/brands/tend)

## Methodology

- [How is the Brand Demand Index measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Frequently asked questions

### Which brand is most popular in search among telehealth providers in New Zealand?

In October 2026, Practice Plus was the most searched among telehealth providers in New Zealand, with an estimated 2.9K branded searches, 36.1% of all searches for the five tracked by the Brandwave Brand Demand Index.

## Cite this page

Brandwave. "Telehealth providers in New Zealand: Which are most popular?". https://gobrandwave.com/demand/nz/categories/nz-telehealth-providers

This page is also available as HTML at https://gobrandwave.com/demand/nz/categories/nz-telehealth-providers. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.