---
title: "Vitally: search popularity and Share of Search in New Zealand"
description: "Vitally is a customer success platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time."
canonical: "https://gobrandwave.com/demand/nz/brands/vitally"
publisher: "Brandwave"
---

# Vitally: search popularity and Share of Search in New Zealand

Vitally is a customer success platform. Branded searches tell you how often people look for a brand by name or related terms. Comparing these searches across competitors helps you see how popular each brand is over time.

## Key facts

- **Brand**: Vitally
- **Market**: New Zealand
- **Measured month**: Aug 2026
- **Share of Search among customer success platforms**: 42.1%

## Where the brand sits

| Competitive set | Rank | Share of Search | Estimated monthly branded searches |
| --- | --- | --- | --- |
| Customer success platforms | 1 | 42.1% | 80 |

- [Customer success platforms](/demand/nz/categories/nz-customer-success-platforms)

## How has branded search demand for Vitally changed in New Zealand over the last 12 months?

- Across the 11 months ending August 2026, estimated monthly branded searches for Vitally in New Zealand rose from 40 to 80.
- Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms in New Zealand increased from 30.8% to 42.1%.
- Across the 11 months ending August 2026, Vitally’s estimated Share of Search among customer success platforms in New Zealand peaked at 42.1% in August 2026 and was lowest at 12.5% in February 2026.
- Across the 11 months ending August 2026, Vitally rose from 2nd to 1st among customer success platforms in New Zealand.

## How did search popularity change for New Zealand customer success platforms in August 2026?

- In August 2026, Planhat overtook Odie to rank 4th among customer success platforms in New Zealand, at 15.8%.
- In August 2026, Vitally gained estimated Share of Search among customer success platforms in New Zealand, from 35.7% to 42.1%.
- In August 2026, Odie lost estimated Share of Search among customer success platforms in New Zealand, from 14.3% to 5.3%.
- In August 2026, ChurnZero lost estimated Share of Search among customer success platforms in New Zealand, from 21.4% to 15.8%.
- In August 2026, Gainsight rose from 3rd to 2nd among customer success platforms in New Zealand.

## Historical estimated branded-search demand

| Month | Competitive set | Estimated monthly branded searches | Share of Search | Rank |
| --- | --- | --- | --- | --- |
| Oct 2025 | Customer success platforms | 40 | 30.8% | 2 |
| Nov 2025 | Customer success platforms | 60 | 24% | 2 |
| Dec 2025 | Customer success platforms | 60 | 28.6% | 2 |
| Jan 2026 | Customer success platforms | 40 | 22.2% | 2 |
| Feb 2026 | Customer success platforms | 20 | 12.5% | 5 |
| Mar 2026 | Customer success platforms | 50 | 31.3% | 1 |
| Apr 2026 | Customer success platforms | 50 | 35.7% | 2 |
| May 2026 | Customer success platforms | 40 | 30.8% | 2 |
| Jun 2026 | Customer success platforms | 60 | 40% | 1 |
| Jul 2026 | Customer success platforms | 50 | 35.7% | 1 |
| Aug 2026 | Customer success platforms | 80 | 42.1% | 1 |
| Sep 2026 | Customer success platforms | — | — | — |

## How is Vitally measured?

Brandwave collects information about searches that people make online using Vitally’s name. When viewed over time, estimated search volumes for these branded terms can be used to understand whether interest in the brand is growing, holding steady, or fading.

- “vitally crm”
- “vitally cs”
- “vitally csm”
- “vitally customer success”
- “vitally io”
- “vitally software”

## Which customer success platforms compete with Vitally?

- [Gainsight](/demand/nz/brands/gainsight): Head-to-head: /demand/nz/compare/gainsight-vs-vitally
- [ChurnZero](/demand/nz/brands/churnzero): Head-to-head: /demand/nz/compare/churnzero-vs-vitally
- [Planhat](/demand/nz/brands/planhat): Head-to-head: /demand/nz/compare/planhat-vs-vitally
- [Odie](/demand/nz/brands/odie): Head-to-head: /demand/nz/compare/odie-vs-vitally

## Methodology

- [How is branded search demand measured?](/demand/methodology): Where the figures come from, what they compare, and how they may be reused.

## Cite this page

Brandwave. "Vitally: search popularity and Share of Search in New Zealand". https://gobrandwave.com/demand/nz/brands/vitally

This page is also available as HTML at https://gobrandwave.com/demand/nz/brands/vitally. Brandwave publishes an index of its Markdown pages at https://gobrandwave.com/llms.txt.